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Protesters organized on four continents to call for more ethical manufacturing practices at Apple, as hackers leaked the internal communications of Apple's largest Chinese manufacturer, Foxconn.

Following the recent rumor that Apple will unveil its highly anticipated successor to the most popular tablet ever in less than a month, the cacophony of iPad 3 buzz has grown deafening. Yet at the same time, a very different sort of cry is developing—one that the tech Goliath (at the time of this writing valued greater than Microsoft and Google — combined) is less experienced in dealing with.

Protesters on four continents organized yesterday at Apple retail stores in London, Bangalore, Washington DC, San Francisco, Sydney, and New York City, in an effort to draw attention to inhumane working conditions at the Asian factories that manufacture Apple’s sought-after products. Online social activism groups Change.org and SumOfUs.org co-sponsored an online petition that has amassed 250,000 signatures over the past two weeks, and which was delivered in person to an international selection of Apple retail outlets. The petition calls for the ethical manufacturing of Apple products, and for Apple to respond to reports of employee abuses at its factories in China.

“We’re coming together as fans of Apple, who buy their products, to say, we want an ethical product,” Shelby Knox, the director of Change.org told NPR at the newly opened Apple Store in Grand Central Station. “You are a leader in technology and we want you to be a leader in making ethical products for us to use.”

An expose published by The New York Times last month described working conditions at Foxconn, the mighty Chinese manufacturer responsible for making the iPhone and iPad, as horrific. Other reports of employee suicides at Foxconn’s factories have cast a spotlight on the immense human toll high-tech manufacturing has taken on rapidly developing countries such as China.

“Employees work excessive overtime, in some cases seven days a week, and live in crowded dorms. Some say they stand so long that their legs swell until they can hardly walk. Under-age workers have helped build Apple’s products, and the company’s suppliers have improperly disposed of hazardous waste and falsified records,” wrote the New York Times.

Tim Cook, Apple’s current CEO, was intimately involved in Apple’s manufacturing processes in his former role as Chief Operating Officer, and he responded to the allegations this week by stating that “Any suggestion that we don’t care is patently false and offensive to us,” according to an internal email that was leaked to the press.

To add to Apple’s woes, the hacker collective SwaggSec this week released a massive trove of information stolen from Foxconn’s internal networks, including confidential documents, usernames, and passwords of Foxconn customers such as Apple, Intel, IBM, and Microsoft. Although the hacker group’s publication of such data may have been timed to coincide with the recent developments, SwaggSec stated in a missive posted to Pastebin that its goals were assuredly not socially motivated:

“Although we are considerably disappointed of the conditions of Foxconn, we are not hacking a corporation for such a reason and although we are slightly interested in the existence of an Iphone 5, we are not hacking for this reason. We hack for the cyberspace who share a few common viewpoints and philosophies. We enjoy exposing governments and corporations, but the more prominent reason, is the hilarity that ensues when compromising and destroying an infrastructure.”

 

Image Credit: NPR

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  1. buddha486 at 5:43pm 20th February 2012 Forget about the companies involved and focus on the people who are termed "workers" for a moment. When a company the size of FOXCONN informs a region it is considering setting up a factory in their region-- the entire region goes into action from the Communist Party members down the chain. Tax breaks, laws are bent, a new social order is designed to get FOXCONN to chose the region. Workers come from hundreds and sometimes thousands of kilometers away by the promises of a good job and, thus, a good like. These workers usually find that they have made a huge mistake. Yes, they leave a poor farming region but they also leave their family, friends and culture. Have you ever been lonely with no place to turn? I had a non-tech factory in one of these regions and I made sure our employees were treated like one big family. I felt I owed it to them. I was in China on a day when a worker jumped off the roof. I also heard of the rapes and beatings that occurred at the same factory. I saw workers with lifeless eyes. I am willing to pay more for technology items to stop this. If big firms cared so much about their "supply chain," and consumers stood up and demanded at least human treatment like we did with NIKE and THE GAP maybe we would not have to kill so many souls. It cannot be good Karma. Personally, on this President's Day, I would quote A. Lincoln, "I pity the man who cannot feel the pain of the whip on another man's back."Over the years I have sleep on the dirt floors you refer to and I have eaten food with my "friends" and I did not notice any of them unhappy or wanting the stress, pressure and violence of the big cities that smell like buses.
  2. ChasL at 1:48pm 10th February 2012 All Apple has to do is put out iPad3, or have a sale, all the people who point finger will rush Apple Store like those poor peasants who rush the gates of Foxconn to get a job.That’s right, what our media doesn’t tell us is Foxconn pays above industry average, and to the unskilled migrant workers, it’s a good job. I’d love to see all of you protesters try to live in 100 year old unheated, unplumbed huts in rural China, then stay at a Foxconn dorm. Perhaps then you'll have some sympathy for the 900 million Chinese who still live in 3rd world poverty.What low wage? Factor in Purchasing Power Parity a Foxconn worker earns more than many minimum wagers in US. A hotdog is about 20 cents in China, how many McDonald workers make enough an hour to buy 5 hotdogs at 3 bucks a pop here?Worker abuse? Are there no evil bosses or industrial accidents in America? Do line workers not have to pull double shift sometimes? Again our media deceives us. Did NYT disclose the fact their primary sources are disgruntled employee and US government funded dissident group paid to red-wash China? Check China Labor Watch’s financial tie with the NED funded by Congress.Suicide? Check the facts – suicide is caused by mental illness, and suicide rate at Foxconn is below China’s national average, lower than US college campus, and a fraction of US military suicide rate. What our media doesn’t tell us is the Foxconn jumpers off themselves over relationship breakup, gambling debt, life insurance benefit, not working condition.
    1. Jeff Saginor at 2:40pm 10th February 2012 ChasL, Thank you very much for your response--it's incredibly important to get alternative perspectives with stories like these, and the NYTimes is in the position to have reporters on the ground in China, so we sometimes have to trust their reporting. However, I think another aspect of the story is that Apple truly has gotten where it has as far as global manufacturing efficiency by squeezing suppliers and factories to the extreme-- protesters may feel that a company with $100 billion in cash has the clout and the resources to demand even better working conditions to its overseas workers.
  3. Gr8Music at 11:08am 10th February 2012 The downside of Apple's popularity! I believe that Apple represents about only 20% of Foxconn's business.
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