Comments on: Aliph Jawbone Review

By: Nina

Nina — Mon, 12 Jul 2010 05:47:12 +0000

Thanks for all the honest reviews. I think this blue tooth is pretty innovative. Are there any wireless headsets out there for listening to iPods?

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By: PBN

PBN — Tue, 28 Jul 2009 17:34:59 +0000

Made inexpensively and the overall sound quality is on par with much cheaper models from different manufacturers. Not worth the $120 USD price tag. I returned mine and bought the Jabra for $59.00 instead.

By: Mariann Iamele

Mariann Iamele — Wed, 24 Jun 2009 19:38:12 +0000

Let’s see, it arrived on Tuesday, charged it, wore it Wednesday for a little bit. No problems. Wednesday night, charged it — go to remove the charger and part of the AJ stays in the charger — had to fish it out and put it back together. Got in the car, attempted to put it in my ear — the stem broke off the gizmo that goes around your ear. Useless right now. It only came with one ear gizmo and one earbud (not too comfortable). Great sound — but for the price… not so much. I think it’s going back!

By: Stan Mute

Stan Mute — Thu, 18 Jun 2009 23:50:16 +0000

This is by far, without question or equivocation, the WORST customer service I have ever had from any company. After returning three headsets to the store where I bought them, I called the manufacturer and they promised an advance replacement. They charged my AmEx $75 and then proceeded to “lose” the shipment. Over a month later I got the advance replacement and returned my original (my 4th actually) unit by registered mail. The factory replacement still caused most conversations to run like this, “Hello!” – “What? I can’t hear you” – “I said HELLO! Can you hear me now?” – “I can’t hear you, are you under water?” – “Is this better?” – “I can’t hear anything, call from a landline” – “No, wait, let me turn off my JawJunk”.

If that wasn’t enough, this manufacturer decided to just keep my $75 I paid for the advance replacement unit. So the math works like this: I paid $125 for the unit. I paid $75 to have it replaced under warranty. I sent them the original unit and they signed for it. They kept all the money. I paid over $200 for a JawJunk headset that doesn’t work and has zero value.

Your mileage may vary. I have had four JawJunks and they were all bad. But my original JawBone was quite good (although very ugly). Still, I learned my lesson about this one hit wonder company. They can’t make a good product so they just steal money from their customers.

By: Lydia

Lydia — Wed, 11 Mar 2009 17:53:46 +0000

It never fit quite right, callers said I sounded “under water.” Note of caution – the earphone came with alternate ear buds that indicated it could be used with or without the ear loop. Don’t use it without the ear loop if you have long, loose hair – while walking downtown, the wind gusted, my hair got blown around quite a bit and within two blocks I realized the earphone was gone. An expensive lesson, but since the quality was not that great…maybe it was fate!

By: Scott

Scott — Mon, 15 Dec 2008 22:16:02 +0000

I bought this from the cell phone store where I got my phone. I drive a convertible, so I thought the noise reduction would be good. Plus it’s the most expensive one they carried, and you get what you pay for, right? WRONG! This piece of c**p drops call despite a fresh and full charge, and the signal is periodically weak when it’s only as far away from my phone as the distance between my ear and my hip (I’m tall, but I’m not THAT tall). Jawbone support basically told me there wasn’t anything they could do – I’m out of luck. I could have bought three Motorola bluetooth devices for the money I spent on this one, including sales tax. I wish I had read these reviews BEFORE I bought it. I agree – don’t buy a Jawbone under any circumstances.

By: Richard

Richard — Tue, 02 Dec 2008 22:13:48 +0000

I bought this device on good recommendations only to be disappointed. The ear piece has never fit properly and will not stay against my face. Even after trying to manipulate the ear hangers, nothing works for me. Sound quality is ok from my end but anyone I am talking to tells me it sounds like I am in a large hall. My voice is faint and echoes. I would not recommend this device.

By: Rich

Rich — Wed, 05 Nov 2008 23:08:44 +0000

I got the jawbone 2 a month ago and can’t get it to fit correctly around my ear or in my ear. The piece that is supposed to be activated by speaking does not remain in contact with my cheek even with the slightest movement of my head. The sound quality when it is not touching my face is terrible, like old AM radio. So I have to hold it to my face when talking. Not hands free. I have switched back to my Plaintronix which has better sound quality at 1/4 the price.

By: John

John — Tue, 16 Sep 2008 17:34:56 +0000

I gave the Jawbone a few ‘torture’ tests by driving it through highway construction zones with stripped pavement. When asked, the caller on the other end could not notice at all. Finally a product that works as it’s supposed to. You really do need to keep the lower rubber tip touching your face though or the person on the other end won’t hear you. I wish, however, that the Aliph had spent a bit more on product design and made a descent protective case not unlike the ‘lipstick case’ plantronics provides with their Discovery 655. It’s almost a crime when a company puts out a high end product at a high end price point, spent considerable coinnage in packaging design and also in packaging costs, yet would have the user place this rather delicate piece of technology loose in their pocket when not in use. The charge hub is a bit on the cheap side of design as well. It’s almost as if Aliph quit thinking after creating an excellent head set.

By: John

John — Thu, 31 Jul 2008 18:11:58 +0000

Bought Jawbone Bluetooth one year ago. Worked great for few months. Then began acting sporadically. Now just 2 weeks after warranty expiration, the outgoing sound is universally horrible. I know proper placement (again, I used it very happily for first few months..so know how to use properly) but now EVERY call has horrible out going sound. I cannot make a good call, every person I call says it sounds horrible. Noisy, low volume (on their end), etc.

On my end, I get great reception. But it is now useless. Also, battery life has plummeted. Reliability of this device is poor. Wish they had spent some of the money they used on pretty packaging and the cost to design it and instead used a plain cardboard box and given the device better reliability.

John

By: Jeff

Jeff — Mon, 30 Jun 2008 23:36:39 +0000

"I live in California so I am being forced to buy a hands free device. With the Jawbone, people can hear me, but I cannot hear anything that the other party is saying when I'm driving with just normal road noise (windows closed, no radio.) Sometimes I can hear if I press the earbud into my ear, but that defeats the purpose of having a handsfree device JAWBONE IS FALSELY ADVERTISING THIS AS A HANDSFREE DEVICE. I have tried all the earloops and buds and volume settings. It is just too quiet!

Because I have taken the time to patiently make this work, I now can't get a refund! ALIPH will not refund your money if you buy it from a third party and it's too late to return it.

However, I will do everything I can possibly do to make sure that NO ONE else makes this same mistake - ALIPH should be ashamed of themselves. They make a beautiful product, but a piece of junk is still a piece of junk even if it's sold in a nice package."

Would you recommend this product to a friend?: No

By: Susie

Susie — Mon, 30 Jun 2008 23:24:44 +0000

Mine arrived in the mail yesterday. I had read reviews on CNET and thought, Wow this is the one! I have tried all of the ear buds and can’t get a fit that holds it against my “jawbone”. In the midst of a conversation I am told I can’t be heard, then I have to adjust the ear piece to fit snug against my face, and hold it there, which defeats the purpose of a hands free conversation. When snug it works great, great sound and your callers can hear you clearly and there’s no background noise. But, without a good fit it’s just no good. I agree with the writer who said his Plantronics was better. So is mine.

By: Mr. J

Mr. J — Thu, 26 Jun 2008 17:01:19 +0000

I enjoy my jawbone; however I have had problems with the charging connection. When removing the charger there is a tendency for the connection to stick. This has resulted in the rear plastic section of the jawbone snapping off. This has happened twice. Can’t they just use a conventional plug! This is very frustrating!!

By: Marc

Marc — Sun, 08 Jun 2008 06:31:24 +0000

wow did this product disappoint. I am in sales, typical road warrior on the cell all day. Call quality is critical, so I hear about jawbone, watch the demo video and buy it. BIG MISTAKE. This product was awful…poor, poor quality. I exchanged it for a second, which was just as bad. I called the company to replace or refund, they told me it was probably user error and to go back to the ATT store, much like an unhappy government employee might treat you. I gave it to a co-worker- she had it for a while, ended up tossing it in the trash. STAY AWAY! my $40 plantronics blows this away!

By: Phil better without jawbone

Phil better without jawbone — Thu, 05 Jun 2008 05:17:45 +0000

The ear hook of the jawbone makes this bluetooth very unconfortable. I’ve used this unit for 80 days and each day I’ve had to readjust due to irriatating the top of my ear and the earbuds sliding out of my ear. I think it time for Best Buy to the necessary adjustments to my pocket.

Due to the difficulty adjusting the ear hook, the little sensor fails to stay in contact with my jaw, give the jawbone the BONUS plan don’t buy!

By: Christian Osburn

Christian Osburn — Wed, 28 May 2008 21:08:54 +0000

DO NOT BUY THIS ITEM!!!!

The Jawbone is worthless, its claims of blocking out background noise in not true. It also echoes peoples voices back to them when they talk to you. Also it distorts your natural voice and makes it sound like you have a cold or are in a box. 10 thumbs down, this item sucks! I read somewhere that claims this "Jawbone technology" was made by the government for military personnel in tanks and sub-marines, baloney this item does not block background noise.

DO NOT BUY THIS ITEM!!!!

By: J

Thu, 15 May 2008 00:44:43 +0000

The noise shielding is great, you've just got to adjust the ear hook so that the unit stays against the side of your face. You can also turn the noise shielding off and use it like a regular ear piece.

On the downside, it is bulky, which is kinda necessary to make the shielding work right. And the earbud covers don't stay on very securely. You've got to be careful not to lose them, or just glue them on.

They haven't enabled the call waiting feature yet, so you have to push the button on the phone to switch between calls.

I'm sure the next generation will be perfect. In the meantime I'm not sending mine back. It is still WAY better than the many other bluetooths I've tried.

By: Scott

Scott — Wed, 23 Apr 2008 23:41:33 +0000

I am happy with this purchase, though it cost three times what a cheaper model cost … I’m not frustrated talking on it nor are the people I’m talking with frustrated talking to me on it. Standby time and talk time are what is docuemnted. I use it with a 8830 Blackberry by Verizon.

By: Victor

Victor — Wed, 23 Apr 2008 23:40:26 +0000

Having persisted with a Jawbone after my 4 year old, far cheaper headset fell to bits, I’m not returning the Jawbone. While looks are fine, function is poor. To get to the point, I have never had so many complaints about my call quality. The only way for people to hear consistently well is for me to hold the earpiece firmly against the side of my head. Whatever the function of the ” Contact Nipple ” it does not work unless pressed against my head. Totally negating the point of the piece.

By: Sergio Persicketti

Sergio Persicketti — Mon, 21 Apr 2008 06:04:51 +0000

Works great with my computer and my Moto Q.

By: Matt

Matt — Mon, 21 Apr 2008 06:04:19 +0000

I use it with an LG 8600 (with verizon) and it’s flawless in design, performance and cool factor. I got it at best buy ($129) and it came with a wall and USB charger. 6 hours talk time and (something like) 5 days standby seems about right.

By: Alex, Myrtle Beach,SC

Alex, Myrtle Beach,SC — Mon, 21 Apr 2008 06:00:06 +0000

After ordering the Jawbone from the dealer, I was on back order for 3 day’s. I happen to come across many bad reviews in the day’s following, I definitely was concerned. Well I got it, and holy-cow this thing really works. I spend 6-10 hours a day on the phone. As for the noise cancellation tech. I tried every test in the book with my kids (shower running, home theater booming, and what ever else my kids had me try. All while I was calling my own voicemail to confirm. It’s comfortable, it works, it rocks. Sorry about all the people with alien ears, and no patience

By: Russ

Russ — Tue, 15 Apr 2008 07:36:23 +0000

The Jawbone is great, changed ear piece to a Jabra ear piece. No problems with the ear hook, still using the one I started with. I have not been able to find accessories such as car charger, extra A/C charger for traveling. I do need those

By: Travis

Travis — Thu, 10 Apr 2008 01:09:39 +0000

This is my second jawbone I returned the first one because folks on the other end of the call could not hear me. The microphone seemed to be muted or there was a loud echo like reverb sound. I had a Palm Treo and I thought that might have been the issue but I just got a Blackberry yesterday and the planes are taking off again. This earpiece is brand new. I got it in January but have not used it due to issues I’ve had with it.

By: Andy Thompson

Andy Thompson — Thu, 03 Apr 2008 18:58:56 +0000

The small plastic ear inserts didn’t hold the headset in my ear very well. Went to Circuit City and bought a package of 6 foam pads used for ear inserts on various headsets. Put 2 on the round ear insert and put it on. Very comfortable and stable. Doesn’t move out when I shake my head. Also put those on the pyramid shaped ear inserts (actually put 3 foam pads on that one). Same result. I really like the thing and just had to figure out a way to keep it in my ear. It works.

By: Ed

Ed — Tue, 01 Apr 2008 22:57:01 +0000

I am a male in construction, used Jawbone for over a year now, great reception. I am tired of hanging around with this BULKY unit on the side of my face. To be honest I am embarrassed to walk in public. I grew my hair a little longer to hide it.

By: Remi

Remi — Mon, 31 Mar 2008 20:00:45 +0000

I wish I had checked this site first. No matter what I do, the Jawbone will NOT stay against my ear so I can hear both sides of the conversation. I have to hold the thing against my ear, which needless to say negates the purpose of a hands free unit. The manufacturer will not respond either.

By: Aron

Aron — Mon, 31 Mar 2008 19:51:12 +0000

Not nearly what it is cracked up to be, and the entire ear clips break one by one until you will be left holding this thing in your ear. For 1/4 the price you can do much better.

By: Jon

Jon — Mon, 31 Mar 2008 19:50:21 +0000

These ear loops snap at about one a month. You’ll have to pay $10.00 for a pack of four, plus shipping. Other people I know have the same problem. Can hardly hear people when I’m driving, because the volume is so low. The blue tooth drops regularly, on three different phones, including Razor, Blackberry and Centro. When it works, it works well. Just too deep in financially to go buy a different one now.

By: JT

JT — Fri, 28 Mar 2008 00:53:15 +0000

After spending considerable time researching the Jawbone Bluetooth, I was convinced that the experts had this one right – WRONG!!! The fit is terrible, sounds like talking in a soup can, lots of static, biggest waste of money that I have spent on tech devices in the past seven years (besides, this thing is huge)! Have already scrapped this POS within one week of purchasing!!!