Comments on: Dell and Alienware Tie the Knot?

By: CV

CV — Tue, 05 Jan 2010 07:44:54 +0000

Dell/Alienware sucks. I'm going to get this tech they keep forcing on me Romjii, fired. He's a complete idiot and talks like he's better but he's knows nothing, He's just a tool that treats customers like trash. He lied to me about a tech being on vacation. I called the guy and he was there, but Romjii said no, because wanted to drag out my 21 days to refund my pc, when I really needed to talk to that specific senior tech. I want to contact the president and get a refund on this crap computer. I just don't know how to build my own. Actually I have the presidents info and i recorded all the phone calls since Romjii wouldn't talk to me through emails. He thought he was slick but he wasn't.

By: ed

ed — Mon, 25 Jun 2007 23:00:35 +0000

dell is 1 or prob the worst pc company eva they over prices there out of date junk they neva sell good **** example there best offer is a core 2 duo (2 cpu's in 1) with vista bussiness and a 120 gb hdd and dvd burner and 512mb or 1gb ram and some grphx card and a 450-550w psu (power supply) and a **** case for $1900 and that is supposed 2 b on a special offer as well lol, I can built a core 2 quad (4 cpu's in 1 or 2 core 2 duo's in 1)a geforce 8600gts 2 gb ram corsair 2gb heatspreaded (good 4 cooling)ddr2 800 ram and a p5b plus vista motherboard with vista ultimate (the best vista out)and a raidmax ninja case and a 650w trio psu that supports pci-e power and sata 2 power for $1800-$2000 and no i will not sell this 2 others unless they live in AUSTRALIA, CAIRNLEA (3023), VIC

By: ed

ed — Mon, 25 Jun 2007 23:00:35 +0000

dell is 1 or prob the worst pc company eva they over prices there out of date junk they neva sell good crap example there best offer is a core 2 duo (2 cpu's in 1) with vista bussiness and a 120 gb hdd, dvd burner and 512mb or 1gb ram and some grphx card and a 450-550w psu (power supply) and a crap case for $1900 and that is supposed 2 b on a special offer as well lol, I can built a core 2 quad (4 cpu's in 1 or 2 core 2 duo's in 1), a geforce 8600gts built for vista, corsair 2gb heatspreaded (good 4 cooling)ddr2 800 ram, a p5b plus vista motherboard built for vista with vista ultimate (the best vista out), a raidmax ninja case (similar 2 alienware cases), a 650w trio psu that supports pci-e power, sata 2 power and a 160gb sata2 hdd for $1800-$2200 and no i will not sell this 2 others unless they live in AUSTRALIA/VIC/ CAIRNLEA (3023) area

By: michael

michael — Thu, 16 Nov 2006 07:57:27 +0000

you dont want an Alienware laptop of any kind believe me..2 weeks after i got mine had to send it back for a motherboard replacement.. then harddrive failed.. total garbage these are IMO.. since i have had mine the motherboard has been replaced 2 times the graphics card 2 times and harddrive once and its now dead again suspect motherboard again.. but for a $4k machine to have these problems and service.. well dont let the warranty expire is all i can say

By: QueenSammie

QueenSammie — Tue, 28 Mar 2006 19:12:10 +0000

I just bought an Area 51 and I am currently waiting for it to arrive, now I'm hearing that Dell might be buying Alienware….ick.

By: Chris

Chris — Thu, 23 Mar 2006 07:51:23 +0000

I think that the only reason Dell purchased or is going to purchase Alienware is to keep up in the gaming industry. Dell isn't able to use AMD processors, but through Alienware they will. Dell isn't going to change any thing about Alienware, they are going to back them up financially, where Dell has the means. I can only see Alienware getting even bigger and better. I own 3 Dell systems and 1 Alienware. As far as service, I've had problems with both. It will be interesting to see what happens in the next coming year. Kodos

By: merk house

merk house — Mon, 20 Mar 2006 10:40:01 +0000

WHO CARES ABOUT DELL AND ALIENWARE!!!!!!!!!!!!!
BUILD YOUR COMPUTER!!!!!!
THEY WILL BE BETTER!!!!!!!!!!!!

By: Kurt Gandy

Kurt Gandy — Wed, 15 Mar 2006 14:54:04 +0000

Fungku – I own a Alienware laptop (Area 51m 7700) and actually went ot to boxxxtech and went online and selected the same, sometimes better features than what I purchased from Alienware.
P.S. I use my laptop for more than gaming.

By: Ian Bell

Ian Bell — Wed, 15 Mar 2006 09:58:01 +0000

Tell me about a company that actually has good tech support. I don't think it exists. And most people consider “instant replacements” good tech support which it isn't.

I have not been too impressed with Dell's tech support to be honest.

By: Mano Marks

Mano Marks — Wed, 15 Mar 2006 09:50:42 +0000

You think Dell's support sucks, Alienware's is horrible. They insult you, tell you its all your fault, and take 14 days BUSINESS days to fix a problem if you send it in. Every time you call about about a problem, they read the notes and totally get it wrong. Alienware will hopefully give better support now.

By: adam

adam — Wed, 15 Mar 2006 01:22:39 +0000

no way if dell buy alienware then alienware will turn crap.

By: Hank

Hank — Tue, 14 Mar 2006 21:22:32 +0000

Dell has had this AD going for a while and now with this disclosure it makes more and more sense.

http://www.dell.com/html/us/products/ces/index.htm“ title=”http://www.dell.com/html/us/products/ces/index.htm“ target=”_blank” rel=”nofollow”>http://www.dell.com/html/us/products/ces/index.htm…

By: scion

scion — Tue, 14 Mar 2006 21:16:58 +0000

Where is all this hate for Dell coming from? They busted their ass to help me out with my system. I have a XPS M170(laptop) & it's amazing. I'm not sure if you guys are talking about the laptops or desktops. However, since I know nothing of the desktops I won't comment on them, but their laptop has been more than capable to play any game I throw at it at max settings with NO issues at all. ie FEAR,Doom3,Q4,GW. I just dont know if some of you really have issues w/Dell or if some of you just wanna jump on the Dell hating wagon to be cool.

By: Nareg

Nareg — Tue, 14 Mar 2006 18:37:24 +0000

Big deal, I'll built my own and itll outperform an XPS or Aurora for ALOTTT cheaper

By: Mark

Mark — Tue, 14 Mar 2006 16:38:43 +0000

Dell = EA
Killers of anything that is good.
EA is trying to do it to gaming industry, then they come out with crappy games that require SUPER computer to run them.
Dell cant make a PC/laptop worth a crap, if it would not have been for businesses Dell would not exist.

By: b4k3r16

b4k3r16 — Tue, 14 Mar 2006 14:29:19 +0000

dell sux so do u

By: Stefan

Stefan — Tue, 14 Mar 2006 13:21:00 +0000

I just hope that their Alienware models go the way of Dell's unique (read: lame) mobo and power supply designs. I fix computers at a large national retailer, and I just can't stand when someone brings in their Dell with a busted PSU, and I have to tell them, “It's gonna be an extra $40 for me to mod your case for this STANDARDIZED ATX power supply. Or even better, “One of your RIMMs is bad, buy a new computer that doesn't use non-standard parts. If they don't change the system designs to Dell-style, they should be cool, but . . . hey you're getting a Dell! ;-)

By: richrockx

richrockx — Tue, 14 Mar 2006 13:17:42 +0000

Knowing Dell and the way it is, the will probably combine the lines into like AlienXPS, or XPSWare, so they can say like get alienware power in your Dell XPS, whatever it is Dell's name will be in it. and XPS's arent pathetic, I happen to own one, trust me not my first choice but it was a graduation present, they arent bad at all, you just need to mod it a lil, the Intel core duo is strong but you need the RAM to back i shoved 3 GB's of Corsair XMS 2 in it and runs like a beauty

By: fungku

fungku — Tue, 14 Mar 2006 13:17:28 +0000

dell service doesnt compare to how bad alienware service, at least from what i've heard.

By: Momma Amma

Momma Amma — Tue, 14 Mar 2006 12:38:48 +0000

Yikes…I am seriously considering purchasing the Area 51 m5500 model. Now I'm hearing Dell is about to or has purchased Alienware…I feel sick. While I used to love Dell computers…the service sucks and I'm afraid that if I purchase the Area 51 model, I'll be stuck with Dell service or lack of service.

Should I buy it and pray? Comments welcome.

By: fungku

fungku — Tue, 14 Mar 2006 11:38:31 +0000

i looked at the boxxtech computers. how are those even comparable to a gaming machine? They are work stations aimed at animation, video editing, 3d rendering, etc.. Granted, they are powerful but they have a completely different market.

By: fungku

fungku — Tue, 14 Mar 2006 11:36:54 +0000

your link to boxtech is broken…I think you meant:
http://www.boxxtech.com/“ title=”http://www.boxxtech.com/“ target=”_blank” rel=”nofollow”>http://www.boxxtech.com/

By: Kurt Gandy

Kurt Gandy — Tue, 14 Mar 2006 11:35:02 +0000

Dell sucks – won't support them. http://www.boxxxtech.com“ title=”http://www.boxxxtech.com“ target=”_blank” rel=”nofollow”>http://www.boxxxtech.com

By: fungku

fungku — Tue, 14 Mar 2006 10:43:49 +0000

maybe alienware prices will come down more because of this? and perhaps they'll get a new case design too

By: Ian Bell

Ian Bell — Tue, 14 Mar 2006 10:43:18 +0000

My guess is that Dell will still keep their XPS line, at least for a while. Do you think they will keep Alienware as a seperate brand, or promote their systems on the Dell site?

By: Jason

Jason — Tue, 14 Mar 2006 10:05:23 +0000

Yes, about time! The Dell XPS systems have been pathetic. I bet Intel is not too happy about seeing this happen. Glad to see AMD get some exposure.