Gateway Returns To Japan

Gateway is returning to Japan and will be launching some new desktop and laptop computers for the new market.

Leveraging the distribution channels of its eMachines brand, the company now offers its new line of Gateway PCs through leading Japanese retailers including Ishimaru Denki Co. Ltd., Joshin Denki Co. Ltd., Nojima Corp. and Tsukumo Co. Ltd.

“Customers in Japan expect top quality and service when purchasing a PC, but they pay a premium for national brands,” said Wayne Inouye, Gateway’s president and CEO.  “We’ve built our business model on delivering maximum value for PCs that lead the industry in quality, performance and customer support.  We’re pleased to bring Gateway PCs back to Japan and we’re confident that customers will recognize the brand’s superior value.”
   
The Gateway notebook line includes two thin and light models –the high-performance Gateway 4000JP series and the Gateway 3538JP notebook, which offers true mobility without compromise.  The Gateway 3538JP is just 1.2-inches thin and weighs just 5.27 pounds, but comes with a 14.1-inch widescreen and full-size keyboard, typically found only in larger notebooks. For customers needing more performance and a bigger display, Gateway 4000JP series is just 1-inch thin and weighs 5.5 pounds with a brilliant 15-inch screen.  Both platforms offer Intel processors, optional 802.11g wireless, long battery life and features for enjoying digital media.
   
Gateway also unveiled a new high-performance desktop PC and provided a sneak preview of its upcoming small form-factor desktop.  The Gateway 705JP is the first retail PC in Japan to be based on the new “BTX” design, which Gateway optimized to deliver significant enhancements in cooling, noise reduction and overall reliability.  The Gateway 600 series provides top performance computing in a small, slim 10-liter tower and will be available for sale in Japan in early 2005.

Gateway customer service representatives in Japan are available toll-free 24 hours a day, 365 days a year, so customers can rely on getting the support they need, when they need it.  Supplementing its telephone support, Gateway offers live online chat and email-based customer service. Gateway also offers flexible repair options with in-store service, depot repair and self-service.