With the first ChromeOS products now officially on the way, I thought it would be interesting to compare Apple’s approach to the market to Google’s. If you are expecting a product comparison this isn’t it… more a comparison of each company’s unique approach, and what advantages and disadvantages they will bring. Apple and Google are the extremes, and I think looking at these extremes could be interesting this week of the ChromeOS launch.
Apple: Marketing driven, form over function, vertically integrated
Steve Jobs thinks of himself as an engineer, but actually, he is closer to a designer. Apple products are conceived in the image of what Steve Jobs thinks people will get excited about. His approach to products is actually closer to how a best-selling author might approach a book, or a very popular artist, who likes that popularity, might approach his or her creation.
The advantage to this approach is that products, even at initial launch, tend to be beautiful. They tend to hit their target market more emotionally, and it is easy to see why lines often form to buy them. People have a tendency to hold them up and show off the beauty of the design, and the elegance of the interface. While men in general tend to gravitate to technology products, Apple appeals to women better with this approach.
The disadvantages to this approach are technical limitations and ugly engineering. The first iPhone couldn’t do 3G, the second one had horrid battery life, and the fourth version had issues with the screen and the antenna. In fact, particularly with the iPhone, it often seemed the better it looked, the more issues it tended to have. I’ve spoken to folks who do tear-down analysis of new Apple products, and the common term they use is ugly. This is the downside of form over function: The outside forces compromises on the inside that can create problems.
Finally, Apple is mostly vertically integrated, meaning it designs or owns the intellectual property in much more of its offerings. This gives the company advantages in quality control, but disadvantages in volume. Apple makes higher margins as a result.
Apple has few failures, but they also release very few products. Unless you don’t really need the product to work well, you don’t really want the first version of anything Apple brings out. However, the status of being early is worth the risk to most of Apple’s initial buyers.
Google: Engineering driven, function over form, horizontally focused
Google’s approach is almost the polar opposite. Its designers dream up a ton of functions, then package it in what is often a butt-ugly product, and get it out the door. Google engineers will follow feedback closely, add or eliminate features, and reduce problems version to version, until the product is right. Eric Schmidt is the ex-CTO of Sun, and no one would accuse him of being artistic, but he is an engineer.
The advantage of this approach is that there is little in the way of limitation on new products. Initial offerings will a substantial amount of breadth, and won’t be as limited by initial perceptions of what should be in the product. Products tend to be more robust, and less likely to have performance problems. The inside of the product, compared to Apple’s, is very well-engineered, and hardware problems seem to be less prevalent.
Disadvantages of this approach include ugly duckling products like the first Android phone, relatively bad initial ease of use, and the tendency to bring lots of crap to market in order to understand a market, and develop that one jewel. This approach really appeals to guys, and the geekier the better.
Google is horizontally focused, meaning it generally relies on OEMs to move Google products. This leads to higher volume, but contributes to an image of lower quality. Google makes far less money initially from its products (actually monetizing them after the sale), but in volume, Google is passing Apple.
In the end, Google tends to release more products, but far fewer of them are hits. In total, they can reach higher volumes than Apple does. Folks just won’t be as proud of any of what results. Unless you are really geeky, you don’t want version one of anything Google brings out. For folks who love to both play with technology and have something to say about how it will advance, being first with Google is worth it.
Are you an artist or an engineer?
If you are very driven by appearance, ease of use, premium quality and consistent experience, you’ll like Apple products better. If you are driven by features, like to live on the bleeding edge of technology, and love variety and change, you’ll favor Google. In general, women tend to gravitate more to Apple, and men to Google, even though both companies largely live in segments where men are the primary decision makers. Happy first-generation Apple buyers are heavily driven by image, and happy first-time Android buyers tend to be uber-geeks. The closer to an artist you, are the better you’ll likely prefer Apple’s approach, and the closer to an engineer you are, the more likely you are to prefer Android.
Because Apple tends to attract people who are much more emotional, and react very harshly to negative reviews, people often gloss over the product’s shortcomings. Google attracts folks who often relish in pointing out defects, and attracts negative ink like a magnet. Regular folks should likely avoid first-generation products from any vendor like the plague, and the third generation is typically the magic version where the vendor gets it right, regardless of approach.
More woman are more likely to buy apple, and men more likely to buy google? Apple is more emotional? the writers are clearly insisting that apple is gay and that men should buy google. No thanks, apple is the standard for video editing and sound editing. We in Hollywood bought Apple, not only because it's sexy, but it is reliable. It has nothing to do with us being next to West Hollywood. We aren't just artist either, we are engineers. This is one bias article!
It all comes down to the benjamins-
Apples going to have a $25 Billion dollar quarter.
Google will be lucky to make $7.5 Billion.
"The disadvantages to this approach(apple's) are technical limitations and ugly engineering. " i stopped reading this article after this line
"The disadvantages to this approach are technical limitations and ugly engineering. " i stopped reading this article after this line
Writers often choose a simplistic dichotomy to give their work punch and structure. While this is strategy is great for artistic effect, it distorts reality. (See: bed, procrustean)
This pretty much sums up comparision of Google vs Apple "Google is GM which produces mass of cars, while apple is like Porsche or Lamborghini" . And one can easily replace Google with Microsoft throughout this debate.
I'm sick and tired of stupid articles. Apple is a hardware firm, who happen to write their own OS. Google is a software firm, who happen to create a few hardware products.
Google's data driven development is inherently backwards looking. They are great at refining existing products or concepts, they are blind when it comes to esthetics, or long term developmental projects.
They copy and refine / iterate.
:)))))) what a crapy article. Apple's hardware are not good?? MacBook, MBPs, iPhone, iPod, can you just tell what's wrong with their hardwares?? Google hardware is good??? (Except for just one phone at the launch time of Android, has google ever had any other hardware???) I don't know what is your major, but just for your information: Nowadays User interface design and human computer interaction is not an artistic work it is an engineering work and easy to use, high quality user interfaces are created by engineers (exactly what is happening in Apple). I'm a computer engineer and I've studied HCI in university as an engineer not an artist. I also love google products but not all of them. You have talked about features of google products…. Can you talk a little bit about google wave's failure??? (Google TV 's failure is also on the road) Engineering: Android SDK is the worst SDK that an App developer can work with. Android is better than MW7 but developing apps for windows mobile is by far more convenient than for android. Apple products are produced by engineers who also understand Arts and are marketed by people who know marketing, while google products are from top to bottom are produced, designed and marketed by Geeks, that's why in some cases they are really successful while in most cases they lose. A simple comparison : Google is GM which produces mass of cars, while apple is like Porsche or Lamborghini. They are the junction of Arts and engineering. Btw. your article is really unprofessional.
Are you an artist or an engineer?
The question should be, do you have a date on Saturday night or not? Women prefer Apple by a wide margin.
Definitely the most unprofessional article I've read in a long time. Making so obviously irreal claims is lame…
If you want to compare things, get real, objective and try not to fall in the extreme this much.
Btw I'm using both apple and google products, and I'm satisfied with both of them. The claims above are couldn't be more far from truth and reality…
oh man what a load – Evo is bigger and more attractive than iphone. it takes perfect HD movies, and has an 8 megapixel camera that works really well. mine has never crashed. ios is way to simplistic to compete. yet another apple fanboy
Rob "Never Right" Enderle, head of the "Enderle Group" (i.e., Rob and his wife), shows once again how totally clueless he is. Here, he compares Apple hardware with Google software. This has nothing to do with Jobs being a designer and Schmidt being an engineer. His bizarre and ridiculous claims are like comparing the people who make the software that runs you car with the people who designed the Space Shuttle and the software that runs it. Only fools and suckers still listen to ol' "Never Right." Why is DT lowering themselves to publish his spew?
You just proved him right. Sorry.
" Apple tends to attract people who are much more emotional, and react very harshly to negative reviews"
haha sooo right.
+1