Hotmail Updates Its Redesign

Hotmail has actually listened to customer feedback about its October redesign and made an update that addresses some of the criticisms.

When Microsoft updated the look and abilities of its Hotmail service in October, a number of the changes didn’t sit well with users, who weren’t shy about letting the company know how they felt.

Now there’s been a new Hotmail update that addresses many of the criticisms. People had said that the new design didn’t work well with their screen size, that accessing mail and folders wasn’t easy, and that forwarding and replying to messages was difficult.

So Hotmail has now made the site scroll the way Hotmail used to before the update, which should satisfy many, and is promising more changes. In a blog post the Windows Live Hotmail team wrote:

"Thanks again to all of you who have passed along your feedback about Hotmail’s releases. We’ve used your feedback to add some key updates quickly before the new year."

The company has also resolved problems with contact picker, and users can now open a message from the inbox in a new window by clicking it and holding down the shift key.