Comments on: HP to Offer Hybrid HD DVD/Blu-ray Option http://www.digitaltrends.com/computing/hp-to-offer-hybrid-hd-dvdblu-ray-option/ Upgrade Your Lifestyle Sun, 22 Nov 2009 23:59:59 -0800 http://wordpress.org/?v=2.8.5 hourly 1 By: David Michaelson http://www.digitaltrends.com/computing/hp-to-offer-hybrid-hd-dvdblu-ray-option/#comment-54510 David Michaelson Thu, 07 Jun 2007 07:16:04 +0000 #comment-54510 Too Bad you are using LG, who are notorious for NOT supporting their own products and whose warranty is a total joke. In fact, once you buy an LG product, you are essentially screwed even if it is "under their warranty". I have PROOF, if you are interested with one of their DL DVD Writers they refused to service. The day after I bought it and found it totally a piece of crap. I wrote numerous times and called their customer service department, which was a joke, to no avail - only empty promises after they make you feel like you need to kiss their back-ends first. Once that is done, they dump you in the trash as far as helping you is concerned. I am still waiting for my replacement unit and it has been well over a year now and more emails and calls than I can count.<br /> <br /> My suggestion is that you find a company that ACTUALLY stands behind their products rather than just SAYING they stand behind them. But first pick a company that has products that work... then pick one that actually has a customer service department that doesn't all need to be in the unemployment line! <br /> <br /> By the way, I still have that DVD-DL if you want it... you can have it, free, never used, because it never worked!<br /> <br /> David Michaelson<br /> Stock Holder in HP (for what that matters) Too Bad you are using LG, who are notorious for NOT supporting their own products and whose warranty is a total joke. In fact, once you buy an LG product, you are essentially screwed even if it is “under their warranty”. I have PROOF, if you are interested with one of their DL DVD Writers they refused to service. The day after I bought it and found it totally a piece of crap. I wrote numerous times and called their customer service department, which was a joke, to no avail – only empty promises after they make you feel like you need to kiss their back-ends first. Once that is done, they dump you in the trash as far as helping you is concerned. I am still waiting for my replacement unit and it has been well over a year now and more emails and calls than I can count.

My suggestion is that you find a company that ACTUALLY stands behind their products rather than just SAYING they stand behind them. But first pick a company that has products that work… then pick one that actually has a customer service department that doesn't all need to be in the unemployment line!

By the way, I still have that DVD-DL if you want it… you can have it, free, never used, because it never worked!

David Michaelson
Stock Holder in HP (for what that matters)

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