http://www.digitaltrends.com/computing/judge-finds-dell-engaged-in-deception/ Upgrade Your Lifestyle Sun, 22 Nov 2009 19:30:12 -0800 http://wordpress.org/?v=2.8.5 hourly 1 http://www.digitaltrends.com/computing/judge-finds-dell-engaged-in-deception/#comment-56630 mibluegal1 Wed, 28 May 2008 08:50:17 +0000 #comment-56630 My first computer was a Dell- after 45 tech calls 2 mother boards and 2 harddrives in less than a year--it was deemed a lemon-NEVER was I given the on site service I had paid for NEVER was I given a straight answer from a Dell tech.When I called and told a tech that when i opened one program many would open at once and then crash the system he replied AFTER laughing at me "well the problem is you are hitting the keys to hard and Dell systems like a soft touch".I finally was able to reach a person with a brain AND a soul and he noted all my tech calls and such and finally sent a person out--ONLY to find out the guy loaded a new hard drive on with no system installed-said i would have to buy a new version of Windows AND pay the tech to install it.I went out and bought a Gateway..then went on to edecuate myself on the problems and fixes of computers.I recently bought 2 Dells but none of their crap insurance or service garbage..also if you buy a Business computer it seems to be built better.When a Dell rep called to ask me how I rated Dell I said computer seems to be fine for now but as far as service U SUCK..good for the person who finally is going after these crooks.And I will bet my comment to Dells opinion person was NOT noted in their survey results. My first computer was a Dell- after 45 tech calls 2 mother boards and 2 harddrives in less than a year–it was deemed a lemon-NEVER was I given the on site service I had paid for NEVER was I given a straight answer from a Dell tech.When I called and told a tech that when i opened one program many would open at once and then crash the system he replied AFTER laughing at me “well the problem is you are hitting the keys to hard and Dell systems like a soft touch”.I finally was able to reach a person with a brain AND a soul and he noted all my tech calls and such and finally sent a person out–ONLY to find out the guy loaded a new hard drive on with no system installed-said i would have to buy a new version of Windows AND pay the tech to install it.I went out and bought a Gateway..then went on to edecuate myself on the problems and fixes of computers.I recently bought 2 Dells but none of their crap insurance or service garbage..also if you buy a Business computer it seems to be built better.When a Dell rep called to ask me how I rated Dell I said computer seems to be fine for now but as far as service U SUCK..good for the person who finally is going after these crooks.And I will bet my comment to Dells opinion person was NOT noted in their survey results.

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