Microsoft Sued Over Vista-Capable Claims

Microsoft is facing a lawsuit over stickers which proclaimed PCs would be "Vista Capable" when they can only handle the most basic version of the operating system.

Software giant Microsoft has been targeted by a lawsuit accusing the company of letting PC makers label computers as "Vista capable" when they’re only able to run the most basic version of the operating system.

The suit, brought by Dianne Kelley through the Seattle law firm Gordon Murray Tilden, filed in the U.S. District Court for the Western District of Washington, alleges a Microsoft engaged in "bait and switch" marking with a marketing campaign launched before the release of Windows Vista. The campaign was intended to encourage sales of new PCs while the industry was largely sitting on its hands waiting for the (much-delayed) Windows Vista to ship: PC makers could use a sticker to identify new machines as "Vista capable" so consumers would know their new machine would be able to take advantage of new Vista technologies once the operating system shipped.

However, according to the suit, a "large number" of those PCs were not designed to run anything but Vista Home Basic, the most stripped-down version of Windows Vista. However, Microsoft’s campaign advertised enhanced features and interface capabilities (such as the Aero interface) as part of Vista—but those features do not operate on these "Vista capable" machines. The suit is seeking class action status, and estimated more than 10,000 people have been defrauded with damages totaling more than $5 million.

To carry a "Vista Capable" sticker, PCs had to offer at least 512 MB of RAM and DirectX 9 graphics support; these systems cannot run features in Windows Vista Home Premium, or run them poorly.

Microsoft later introduced a "Premium Ready" designation for new PCS capable of running Vista’s advanced features.

Showing 4 comments

  1. FG at 6:35pm 9th April 2007 are you serious? so you are expecting MS to put "vista capable'stickers on 400 dollar computers? whgoever thinks that buying that computer means they get a 8800 GTX is smocking crack
  2. Hamad at 10:10pm 8th April 2007 I see this as a marketting scam by Microsoft. They deserve to be sued. If I buy a freaking computer that is "Vista Ready" only to find out I have to change my Video Card with a 600$ one because it doesn't support the new DirectX features then I have been scammed. The sad thing, many people don't know that they have been given the finger.
  3. Jake in LA at 2:17pm 4th April 2007 Errr. Capable
  4. Jake in LA at 2:16pm 4th April 2007 I think the Seattle Law firm Gordan Murray Tilden should go pound sand. The stickers say compable, and the computers are exactly that..compable. If the consumer wants better Vista features, they need to upgrade their computer, or buy a better new one. It's their job to do the research before they buy. And a good salesman would sell them to a better computer regardless. If the computer meets the specs, even if they are the minimum, I think they did their job. I could see a suit only if Microsoft put those stickers on computers that woudl obviously not work with Vista out of the box, or could not be upgraded to do so. I'm not a Microsoft fan necessarily, but I hate Law Firms suing over crap like this.
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