Spam Costs, Volumes Soar Despite New Laws

The cost of spam is escalating for enterprises as the amount of unsolicited e-mail being sent continues to reach new heights, two new reports revealed this week.

The cost of spam has more than doubled for enterprises in the past 10 months, costing an average of $1,934 per employee a year based on lost productivity, according to a survey released Monday by Nucleus Research Inc. The cost in July 2003 was $874 per employee a year.

The latest figure is based on a May survey of 82 Fortune 500 companies, in which enterprise users reported receiving twice as many unsolicited messages as they had 10 months earlier, for an average of 29 a day, according to Wellesley, Mass.-based Nucleus.

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