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VoIP Quality Of Service Is Hot Topic

It may be flexible, and it certainly is less expensive than conventional telephony, but VoIP technology still has some issues, such as erratic quality of service. Some of this unevenness may result from use of general-purpose Internet networks, which can be subject to delays in packet delivery that don’t affect static content but can create problems for real-time data streams.

“There are literally hundreds of new companies that have come from an IT perspective and have never been really with voice, but are now looking at all sorts of new opportunities,” Budde notes.

Read the full article at eCommerce Times.