Skip to main content

Zume, the robot-powered pizza emporium, now cooks pies en route to your door

zume botw delivery zumepizza truck2
Image used with permission by copyright holder
You may have heard of Zume, the Silicon Valley startup that’s employing an equitable mix of robots, locally sourced produce, and sophisticated algorithms to produce Neapolitan-style pizza that it claims bests any of its delivery competitors. But pie preparation was only part of the equation; the company couldn’t quite be certain that every perfect pie arrived just as crisp and piping hot as it was when it left, or at least not consistently. Starting today, though, it can: On Thursday, Zume took the wraps off Baked On The Way (BOTW), patented delivery vehicles that cook dozens of pizzas en route to their respective destinations.

Ever wondered why delivery food rarely tastes as good as it does fresh out of a restaurant oven? Blame it on “dwell time,” or the interim period food spends overcooking in plastic, cardboard, and takeout containers. “Dwelling can lead to a dramatic decline in quality,” Zume Co-Founder and Co-CEO Julia Collins told Digital Trends. “It’s particularly drastic past the 15-minute mark.”

Zume’s solution is technology — and lots of it. Each BOTW comprises a delivery truck, a single driver equipped with a navigational iPad, and 56 computerized cooking surfaces. Pizzas from Zume’s distribution facility are partially baked — each at between 700 and 800 degrees for precisely 90 seconds, Collins said — before being hoisted into the ovens. From there, machine intelligence takes over: by factoring GPS location and drive time, each oven is able to calibrate to the appropriate delivery distance, switching on only when the pizza which they contain approaches its final destination.

At that crucial juncture, the appropriate oven — or ovens, if the order’s a particularly large one — switch on for exactly three and a half minutes to complete the bake. It then enters a 30-second cool-down period and ejects the finished pie into one of Zume’s proprietary, recyclable Zume Pod takeout containers. The finishing touch: a pneumatic pizza slicer that cuts the pizza into equal pieces.

The adoption of BOTW won’t affect Zume’s commitment to quality, Collins said. The company’s dough recipe, which Collins said contains no stabilizers and oxidizers, will remain the same. So too will Zume’s  selection of “healthy,” “locally sourced” ingredients: the startup taps a single farm for the California tomatoes it uses to produce its sugar-free sauce, Collins said, and sources meats free of synthetic nitrites. “It’s a return to traditional pizza making,” she said. “We’re using technology to give people faster, better, more affordable food.”

And the benefits are numerous, Collins said. Drivers won’t be have to compromise safety for quality — BOTW deliveries can be completed out of order. Zume’s geographic delivery radius will be dramatically expanded — BOTW trucks can deliver to customers up to 45 minutes driving distance from Zume’s hub, much farther than the 12-minute distance to which deliveries were previously limited.

Moreover, BOTW vehicles will improve operational efficiency. In a typical franchise arrangement, delivery drivers at slow outposts have no incentive to lend a hand to, say, the bustling pie places downtown, but Zume sidesteps that problem: its back-end system directs BOTW drivers to hubs based on demand. “Dominos has about 53 franchises covering delivery for the [San Francisco] Bay area,” she said. “We’re able to deliver to the same number of addresses with 11.” Once Zume’s entire fleet of BOTW vehicles come online, the pie company’s hub kitchens will be able to make and deliver up to 288 pizzas per hour — more than triple the capability of a typical franchise.

The savings are to customers’ — and drivers’ — benefit. Pizzas will remain the same price they always have (between $15 and $19 a pop), and delivery will remain both free and “tip free.” Better yet, deliverymen will continue to receive the benefits Zume offers currently, including hourly wages of 17 to 20 dollars an hour, health and dental insurance, and a share of the company’s stock. “Folks at the leading edge of disruption [have to] be thoughtful and careful,” Collins said. “[And] the American workforce has to adapt with new technologies.”

It’s good dough. The pizza industry’s on track to generate more than $40 billion this year, Collins said — more than double what it did in 2005. But it’s not as competitive as you might think: three chains — Domino’s, Little Caesars, and Papa John’s — command a collective 40 percent of the market. It’s a slice ripe for the taking, Collins said. “We have the significant competitive advantage of being able to compete on speed, quality, and price,” she said.

Perhaps unsurprisingly, Zume has expansion on the mind. If the BOTW model proves successful — and Collins, for her part, is confident it will — the company plans to open a South Bay area hub that will serve San Jose, Santa Clara, Cupertino, and Campbell. If all goes well there, it will open deliveries to “the entire Bay Area” within the next 18 to 24 months.

Further down the line are national — and international — plans, which will come with their own set of challenges. Collins cautioned that a Zume franchise in one city, for instance, might not offer the same pies as one across the globe. “We’re looking carefully at what food growers have available to sell,” she said. “We plan to adapt the food and menu based on what produce is available in that local market.”

That sounds like the best sort of problem to have.

Editors' Recommendations

Kyle Wiggers
Former Digital Trends Contributor
Kyle Wiggers is a writer, Web designer, and podcaster with an acute interest in all things tech. When not reviewing gadgets…
Digital Trends’ Top Tech of CES 2023 Awards
Best of CES 2023 Awards Our Top Tech from the Show Feature

Let there be no doubt: CES isn’t just alive in 2023; it’s thriving. Take one glance at the taxi gridlock outside the Las Vegas Convention Center and it’s evident that two quiet COVID years didn’t kill the world’s desire for an overcrowded in-person tech extravaganza -- they just built up a ravenous demand.

From VR to AI, eVTOLs and QD-OLED, the acronyms were flying and fresh technologies populated every corner of the show floor, and even the parking lot. So naturally, we poked, prodded, and tried on everything we could. They weren’t all revolutionary. But they didn’t have to be. We’ve watched enough waves of “game-changing” technologies that never quite arrive to know that sometimes it’s the little tweaks that really count.

Read more
Digital Trends’ Tech For Change CES 2023 Awards
Digital Trends CES 2023 Tech For Change Award Winners Feature

CES is more than just a neon-drenched show-and-tell session for the world’s biggest tech manufacturers. More and more, it’s also a place where companies showcase innovations that could truly make the world a better place — and at CES 2023, this type of tech was on full display. We saw everything from accessibility-minded PS5 controllers to pedal-powered smart desks. But of all the amazing innovations on display this year, these three impressed us the most:

Samsung's Relumino Mode
Across the globe, roughly 300 million people suffer from moderate to severe vision loss, and generally speaking, most TVs don’t take that into account. So in an effort to make television more accessible and enjoyable for those millions of people suffering from impaired vision, Samsung is adding a new picture mode to many of its new TVs.
[CES 2023] Relumino Mode: Innovation for every need | Samsung
Relumino Mode, as it’s called, works by adding a bunch of different visual filters to the picture simultaneously. Outlines of people and objects on screen are highlighted, the contrast and brightness of the overall picture are cranked up, and extra sharpness is applied to everything. The resulting video would likely look strange to people with normal vision, but for folks with low vision, it should look clearer and closer to "normal" than it otherwise would.
Excitingly, since Relumino Mode is ultimately just a clever software trick, this technology could theoretically be pushed out via a software update and installed on millions of existing Samsung TVs -- not just new and recently purchased ones.

Read more
AI turned Breaking Bad into an anime — and it’s terrifying
Split image of Breaking Bad anime characters.

These days, it seems like there's nothing AI programs can't do. Thanks to advancements in artificial intelligence, deepfakes have done digital "face-offs" with Hollywood celebrities in films and TV shows, VFX artists can de-age actors almost instantly, and ChatGPT has learned how to write big-budget screenplays in the blink of an eye. Pretty soon, AI will probably decide who wins at the Oscars.

Within the past year, AI has also been used to generate beautiful works of art in seconds, creating a viral new trend and causing a boon for fan artists everywhere. TikTok user @cyborgism recently broke the internet by posting a clip featuring many AI-generated pictures of Breaking Bad. The theme here is that the characters are depicted as anime characters straight out of the 1980s, and the result is concerning to say the least. Depending on your viewpoint, Breaking Bad AI (my unofficial name for it) shows how technology can either threaten the integrity of original works of art or nurture artistic expression.
What if AI created Breaking Bad as a 1980s anime?
Playing over Metro Boomin's rap remix of the famous "I am the one who knocks" monologue, the video features images of the cast that range from shockingly realistic to full-on exaggerated. The clip currently has over 65,000 likes on TikTok alone, and many other users have shared their thoughts on the art. One user wrote, "Regardless of the repercussions on the entertainment industry, I can't wait for AI to be advanced enough to animate the whole show like this."

Read more