The Washington Post is reporting that the state of Texas is suing internet phone company Vonage after a customer was unable to reach 911 services using Vonage.
“Vonage subscribers Peter and Sosamma John, parents of Joyce John, were shot Feb. 2 in Houston as Joyce John tried to call 911 during a break-in at their home, according to the office of Texas Attorney General Greg Abbott. The parents, who survived their injuries, didn’t specifically request 911 services when they signed up.
Abbott, who is seeking $20,000 for each violation, said Vonage’s marketing materials don’t make it clear that users need to sign up to make 911 calls. The lawsuit underscores concerns over the emergency-services reliability of Internet-based calling. The Federal Communications Commission in November exempted Internet phone companies “
Read more at the Washington Post
Source: Bloomberg News
