PlayStation apologizes again, pleads for ‘a few more days’

By Jeff Hughes May 10, 2011

Those of you wondering when the PlayStation Network will be resurrected, the good news is they’ve issued an answer. The bad news is that the answer is vague. According to the latest update on the PlayStation.Blog, the exact wording for the network restoration’s date was “a few more days.”

Sony’s reputation has been floundering since April 26 when it was revealed that the PlayStation Network had been breached. The following May 2 announcement that customers’ credit card information had been stolen further damaged trust. Senator Blumenthal demanding answers from Jack Tretton didn’t help the company image either.

Sony’s done all that they can to restore faith from promising a “Welcome Back” incentive program to offering free identity theft protection, as well as casting the AnonOps hacking vigilantes in a scapegoat role. Anonymous’ recent denial of the attacks in the statement “Sony, I am Disappoint” pointed out that the attention placed on the the hack group was simply a distraction.

It’s been three weeks since the data breach, and Sony has spun stories but left behind nothing substantial (May 31 seems to have never existed). Now, the best they can do is a three sentence tease, hoping that customers will be placated.

Patrick Seybold wrote: “I know you all want to know exactly when the services will be restored. At this time, I can’t give you an exact date, as it will likely be at least be a few more days. We’re terribly sorry for the inconvenience and appreciate your patience as we work through this process.”

The last post on May 6 gave three paragraphs of phrases such as “comprehensive system checks”,“incredibly complex system” and assurances that they were doing what was best. But, perhaps saying as little as possible with so many ready to snatch up a quote is Sony’s best course of action at this point.

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