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Rating: 1.5/5
I have been waiting to hear these ever since I read about them in January. When I finally received them last week I was very disappointed. Things that were very important to me were:
Noise cancelling ability
Sound Quality
Comfort
Travel Size
Battery life
I have been using Bose QC1, QC2 and QC3. I was looking for something better. Well did Sony succeed? Absolutely not. I would not buy these for $100. Let me start with all the negatives. While the actual headphones are only slighly larger than the Qc2 the carry case is about 70% larger. You almost need a seperate suitcase just to carry the huge case. Sony states the battery life is 16 hours and 12 hours with the 2 AA batteries. Well according to the manual you only get 15 hours and 10 on the AA. I also found the headphones to be very uncomfortable. The cushion pads are very firm and they squeeze your head. At home I found the noisecancelling to be useless but I was still somewhat optimistic that they would be great on the airplane. Sony says they block out 99% of the noise. Well they did not do that. I could not tell any difference between the noise cancelation between the QC2 and these. The sound quality is pretty good but I could not listen to them for more than 5 minutes beacuse it was hurting my jaw. SO they cannot compete with the QC2 because the Bose are so much more comfortable, are smaller to travel with and the battery lasts 3 times as long.
Rating: 3 :: 0 out of 2 people found this user review helpful.
Rating: 5/5
I must start by urging people to ignore the other review, as I have a strong feeling that it was posted by a Bose employee (considering it is on every review site)
I chose these headphones over the Bose ones for the simple reason that it is old technology, for a very high price. Instead I chose these headphones by Sony as they are new, and encorporate the Digital Noise Cancelling technology, and also are cheaper than the Bose QC3′s.
The marketing for these headphones claim that they cancel 99% of noise. This unfortunately is not true, however, I have tested these headphones straight after a pair of QC3′s, and I found that the noise cancelling was far superior on the Sony’s. As far as the comfort levels go, I slept with these headphones on, on several occasions, and I have felt no discomfort. However, it is probably best to try these headphones before purchase, as some people complain of a high pressure exerted their ears.
The sound quality on these headphones is also decent. The only noise cancelling headphones I have found to be superior are the Sennheiser PXC450, however they are far too large, and look rather ridiculous. The bass is clean, powerful and defined, without being muddy (unlike the Bose) and the mids are silky smooth.
Overall, if you are in the same situtation that I was, deciding between the Sony’s and the Bose, then this review has been specially written for you, to tell you that these headphones are far better, (and cheaper), and also have features that the Bose do not, for example the battery pack which allows the use of AA batteries if the rechargeable one runs out.
Rating: 10 :: 2 out of 2 people found this user review helpful.
Rating: 5/5
I’m in Japan for a couple of days and finally got to test the Sony MDR-NC500D in store against the Bose, Senheiser and a couple of other brands I can’t now remember off the top of my head.
The Sony MDR-NC500D are outstanding and the clear category winners! Agree with previous reviewer re the negative review and 3 star score. I have also seen this exact same review on several sites.
The Sony is very comfortable, light weight and the noise cancelling is exellent. The advertised 99% noise cancellation is complete crap, 90% would be generous, but do a much better job than the competition.
Price in Japan around $440 USD (based on todays exchange rate) can also pick them up in flight duty free on ANA for $408 USD.
Rating: 10 :: 0 out of 0 people found this user review helpful.
Rating: 1/5
Sony MCD-NC500D
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For $400.00 you would expect something really great but I was very disappointed.
First the Carrying case it comes with is far too large. When you try to put all the components which I have to do each day, it is very annoying to find ways to organize the components so that they do not damage the headphones. The carrying case has fixtures that the ear pieces fit onto so as to protect the drivers and electronics. This fixture actually ripped the clothe covering over the driver elements. Extremely poor design! I do engineering product design work and it is clear no one thought this product through.
Now to the head phones themselves. The prior comments by other reviewers about the rechargeable internal battery is right on the mark. Donââ€Ã¢â¢t go anywhere without the supplemental dual AA battery pack, you will need it. They wonââ€Ã¢â¢t last long so make sure you cary around some extra AAs. That means you will also have to carry around the charger as well. All this with all its wires have to go into the carrying case ( good luck ). Then fid this very large carrying case in your briefcase or carry-on luggage.
The noise cancellation was about the same as the Bose Quiet Comfort when it works and it does not always work. I bought the Bose Quiet Comfort in the past and compared its performance against the Sonyââ€Ã¢â¢s Digital NC500 product. Comparable music quality I would say. I listen to just about everything and I think that the quality and balance is well suited for ââ€Ã âClassical Musicââ€ÃÂ. There is clearly an AC humming noise when the phones are attached to the charger. That is inexcusable from a design standpoint; somebody forgot to put an adequate grounding plane on the devise.
When you put the device on you head you can turn on the headphones with a slider switch on the outside rim of the headphones. It is supposed to sample ambient noise and find the best of three noise cancellation to use. This ÃÂ slider switch is frail and prone to not working! While you are listening ( hopefully with reduced ambient noise ) the head phone will cutout. Pressing the slider switch, sometimes several times, will restart the head phone initialization and you can continue to listen until it does it again.
Do not buy these the Sony MDR-NC500D. IT IS NOT WORTH IT.
I ended buying Shure’s SE530 noise suppression in the ear buds. WOW, Unbelievable performance!! Great design also. Shure has been in this business for a long time and it sounds like it. It’s about the same price but provides great sound isolation. I got the Push to HearÃÂ model to support the many interruptions I get.
When I went back to the Sony store to get a replacement Sony MDR-NC500D they said they could not help me. I had my receipts with me at the time. They said they do not support the product, they only sell it. I tried to contact support 2 months ago and I have yet to receive a response.
Rating: 2 :: 0 out of 0 people found this user review helpful.
Rating: 5/5
I have used the headphones on a flight from Europe to North America (surrounded by a bunch of teenagers). I think these headphones are well worth their money. The noise cancellation works superb and the headphones’ sound quality is great (well, I watched an in-flight movie and was very impressed as all I heard was high quality movie sound and nothing much else, certainly no engine/air con sound).
I am naturally worried about the longevity and quality issues others mentioned – Sony in my experience is great for design and sky-high prices and usually bottom-third in terms of product quality/longevity. Fingers crossed, I experienced none of the glitches mentioned by others here. Loved the phones. Very comfortable to wear. I wore them for about 8 hours without discomfort.
Rating: 10 :: 0 out of 0 people found this user review helpful.
Rating: 4/5
I have a pair of Sennheiser PXC300 I used for years. It is quite compact and easy to carry but the noise cancellation job is just fair.
I have others but I won’t discuss them here. I just bought the NC500D. I wouldn’t rate it 10 because it is very bulky. I don’t rate it 3 either because it is comfortable and sounds good to me. I bought it with a 20% discount, that was the selling point that pushed me over. I love new technology and like to support products in that direction. I hate Sony as a company because their product reliability is just so-so, but they hook people with fancy fashionable designs. Anyway, I have tips for people who felt pressure or discomfort in their ear drums. It has 3 modes of operation. I noticed discomfort in the auto mode, I had to open the cups once in a while because I did feel some pressure discomfort to the ears. I switched it to another mode, like the salesman taught me. Not earth shattering difference in noise cancellation characteristics, that I could distinguish. But the pressure discomfort was gone and I was wearing it over 12 hours from San Francisco to Shanghai. I did not do any more research on why I had felt the pressure discomfort but I did find a work around it. As I said, Sony’s quality is more on cosmetics than in the guts. I could have a less than perfect production headphones.
Bottom line, I am pleased with it but it is really bulky just like the Bose and a pain to carry around.
Rating: 8 :: 0 out of 1 people found this user review helpful.
Rating: 1/5
I ‘migrated’ from my long term and great set of Sennheiser PXC250′s to the Sony brave new world, then set off on a return to Australia from the UK via 6 cities in the US (in both directions).
I have to say, on the ground, testing for a few minutes in the Sony store, they perform really well, remarkably in fact – and that’s what sold them to me – amazing!
Take them on the aircraft though and within 2 minutes from take off you get a ‘cavitation’ or ‘beating’ sound, first in one ear, then the other, then both.
No amount of swallowing, mouth reshaping (people must think I have a twitch), resettling on the ears, switch on / off, AI mode changing, etc etc etc can get rid of this ‘beating’ effect for long, either in one ear, then the other ear or both.
Can I get anyone in Sony to acknowledge the problem, talk about a refund, etc? No.
On the last leg of the return to London [from New York] I was very fortunate to be in Virgin Upper Class where you are supplied with a complimentary set of NC headphones for the flight.
I’m severely disappointed with the waste of money that this breakthrough technology represents and want my money back, but there appears to be no way to get your money back from Sony.
Take them back to the store you purchased them from and all they offer is to send off for repair or replacement with another set [white elephant!].
Nice business eh?
Rating: 2 :: 0 out of 1 people found this user review helpful.