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Charter announces it will take its set-top boxes to the cloud next year

charter will add cloud based ui to set top boxes
Image used with permission by copyright holder
Cable service provider Charter announced yesterday that it plans to integrate a cloud-based user interface into its customers’ set-top boxes. According to a report from GigaOM, the Connecticut-based company’s CEO Tom Rutledge revealed in the company’s second-quarter earnings call yesterday that Charter will introduce the new UI to all set-top boxes next year, regardless of how old they are, next year.

Charter has chosen ActiveVideo‘s cloud virtualization technology as a way to give every customer the exact same look and feel when they’re surfing their cable box. The new UI will be hosted in the cloud and rendered in a video stream that is piped down from onto the user’s screen when the box is powered on. As Rutledge noted when he addressed investors yesterday, developing and sending a new UI to customers via cloud is “a relatively minor capital expenditure, compared to a box rollout.” Indeed, the process of physically replacing every obsolete box would be a painstaking and expensive one.

Cloud integration comes with another perk, too. Once the transition is complete apps for services such as Spotify or Netflix, for instance – could be easily transferred to users’ boxes from the cloud as well. This could potentially provide a much better overall user experience, as well as saving time and money for the service provider.

Charter also announced yesterday that it has started converting its system to a 100-percent all-digital network with its rollout to customers in Tennessee and Louisiana of 200-plus HD channels, with improved picture quality, and faster speeds. The project will run through the end of the year, with groups of customers transitioning to an all-digital network on a rolling basis. The company plans to complete the upgrade across its 29-state territory by the end of 2014. Charter says it will double residential Internet speeds from 30 to 60 Mbps at no additional cost once the all-digital upgrade is complete for every customer.

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Alex Tretbar
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Alex Tretbar, audio/video intern, is a writer, editor, musician, gamer and sci-fi nerd raised on EverQuest and Magic: The…
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