Comments on: Negative eBay Feedback? Sue. http://www.digitaltrends.com/international/negative-ebay-feedback-sue/ Upgrade Your Lifestyle Mon, 23 Nov 2009 18:06:40 -0800 http://wordpress.org/?v=2.8.5 hourly 1 By: helen http://www.digitaltrends.com/international/negative-ebay-feedback-sue/#comment-57551 helen Mon, 12 Jan 2009 02:49:35 +0000 #comment-57551 good good

]]> By: PedsMedic http://www.digitaltrends.com/international/negative-ebay-feedback-sue/#comment-57553 PedsMedic Sat, 08 Nov 2008 11:08:32 +0000 #comment-57553 I am experiencing something the same. I sold an item and the buyer turned and left negative feedback stating that the item was not as described and we were slow to ship it. When in fact the item was described exactly the way the publisher of the book describes the product and we shipped it to her the day she paid by the service she choose and paid for. But now we must live with the feedback and the buyer will not discuss the issue stating that there is none. Ebay just turns a blind eye to the issue. I am experiencing something the same. I sold an item and the buyer turned and left negative feedback stating that the item was not as described and we were slow to ship it. When in fact the item was described exactly the way the publisher of the book describes the product and we shipped it to her the day she paid by the service she choose and paid for. But now we must live with the feedback and the buyer will not discuss the issue stating that there is none. Ebay just turns a blind eye to the issue.

]]> By: LAWALKER http://www.digitaltrends.com/international/negative-ebay-feedback-sue/#comment-57554 LAWALKER Sun, 02 Nov 2008 21:59:55 +0000 #comment-57554 I concur with the seller and am most recently having a similar problem. I never sold lots before and I mis-understood the listing prompt asking me to state the total quantity. Well, I certainly found out whatv that meant. It meant big trouble. It meant that I made a few people upset. I immediately refunded everyones money that I could tell that I owed and there was 1 buyer outstanding that I paid the following day. I shared my dumbness each buyer and most were just happy to get the money back with my pitiful story, but there is always 1. Now, to further complicate the matter when I knew I had over sold the items I wrote this 1 buyer and said I would ship half of his order, this was before I knew the depth of my problem. I had already shipped what I thought I could give him. So, I refunded all of his money through Paypal, becuase it was the same day that he had paid, Paypal reflected a refund in his account with a teporary hold status. The buyer left a negative comment calling me a scam and a crook, and telling future buyers and sellers not to trust me. I was sick. A scam, a crook, but you did not lose any money, gee whiz.<br /> <br /> I notified Ebay and they sadi they understood how I must feel but their policy was to permit the buyer to air their honest opinion. Well here is my honest opinion. This is defamation in its highest from. Even the courts make it clear that fraud must be proven. You can't just go around and say anyhting you wnat to say about people, especially if it is not true. I concur with the seller and am most recently having a similar problem. I never sold lots before and I mis-understood the listing prompt asking me to state the total quantity. Well, I certainly found out whatv that meant. It meant big trouble. It meant that I made a few people upset. I immediately refunded everyones money that I could tell that I owed and there was 1 buyer outstanding that I paid the following day. I shared my dumbness each buyer and most were just happy to get the money back with my pitiful story, but there is always 1. Now, to further complicate the matter when I knew I had over sold the items I wrote this 1 buyer and said I would ship half of his order, this was before I knew the depth of my problem. I had already shipped what I thought I could give him. So, I refunded all of his money through Paypal, becuase it was the same day that he had paid, Paypal reflected a refund in his account with a teporary hold status. The buyer left a negative comment calling me a scam and a crook, and telling future buyers and sellers not to trust me. I was sick. A scam, a crook, but you did not lose any money, gee whiz.

I notified Ebay and they sadi they understood how I must feel but their policy was to permit the buyer to air their honest opinion. Well here is my honest opinion. This is defamation in its highest from. Even the courts make it clear that fraud must be proven. You can't just go around and say anyhting you wnat to say about people, especially if it is not true.

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