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Five Android Nougat problems and how to deal with them

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Julian Chokkattu/Digital Trends

Android 7.0 Nougat has been available since the end of August, but we’re already on Android 7.1 thanks to Google’s new Pixel smartphones. As usual, both the 7.0 and 7.1 update are only running on a small number of devices.

We’re seeing signs of more and more devices gearing up to get the update already, such as a slew of 2016 Motorola and HTC devices. Android 7.0 brings more customization to the mobile operating system — the notification drawer is more functional, notifications are more useful than ever, and you can now do more work with split-screen mode.

Android 7.1 adds onto the list with a few more features, such as App Shortcuts, Seamless Updates, and support for Daydream VR. While these updates had beta programs where many bugs were squashed, there are still a handful of issues afflicting some devices. We’ve scoured the internet to find many lingering issues, some of which only affect certain devices.

We’ll continue to add more as we find them, but here are some problems on Android Nougat and potential solutions to fix them.

Annoyance: Ambient Display not working

This problem is more for Google Pixel owners — the Ambient Display does not show up when notifications come through. The Pixel and Pixel XL do not have a “wake” function that shows the Ambient Display notifications when you pick up your phone — it only turns on when you get a notification. But some people aren’t seeing anything at all.

Potential solutions: 

  • A factory reset seems to do the trick for some people. Head to Settings > Backup & reset > Factory data reset > Reset phone.
  • Try the Support team, some people received replacement units as a solution. Head to Settings and swipe left to the Support tab. You should be able to get a replacement unit.
  • If you’re simply looking for a way to have Ambient Display turn on when you pick up your phone, download Ambi-Turner. It triggers the display whenever you take it out of your pocket or lift it up from a desk. Nexus devices with Android 7.1.1 Nougat have a “Lift to Wake” gesture in the Moves section in Settings. We imagine this feature will come to Pixel owners soon.
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