Are you desperate to get a new phone or switch your service, but reluctant to do so because you know you’ll get slammed with a big, fat early termination fee? We’ve all been there. If you’re looking for a way out without penalties, we might be able to help.
Carriers offer us the latest smartphones for a small upfront fee or for free because it encourages us to sign up for two-year contracts. Contracts lock our custom in and ensure the carriers get their money back (and then some) for the subsidized device. It makes us less likely to switch carriers, but just to make sure we don’t, they apply ETFs which can be hundreds of dollars.
To help you out, we’ve put together a guide of different methods you can try to get out of your contract without an ETF.
- Find out how much you owe
- The easy ways out
- Slightly harder ways out
- The hard way out
- Time to negotiate
- The end of the road
Find out how much you owe
You need to refer to your contract to find out what the damage is, but the ETFs for smartphones are generally the same. The cost of your ETF will start to fall by a specific amount for each month you pay, but sometimes it takes a few months before reductions kick in.
- For AT&T, you’ll pay $325 minus $10 for each month of the contract you’ve completed and paid for.
- For Verizon, you’ll pay $350 minus $10 for each completed month.
- For Sprint, you’ll pay $350 for the first 6 months then it drops by $10 in the seventh month and $20 a month after that, down to a minimum of $100.
T-Mobile no longer locks its users into two-year contracts.
The easy ways out
There are some ways out of a contract without penalty, but they’re not going to help most people.
If you cancel in the first 14 days, then you should be able to walk away without having to pay an ETF. However, you will have to return your device, and you might get slapped with a “restocking fee” unless your device is in its original packaging and unopened. The fee is generally $35.
If you are in the military and get posted somewhere without service for an extended period, then you are protected under the Servicemembers Civil Relief Act and you should be able to terminate the contract or freeze it until you return.
Additionally, if you are moving home to an area that has no coverage on your network, you should be able to negotiate your way out of the ETF.
If you die, then the contract can be canceled.
Slightly harder ways out
Occasionally, the carrier makes a material change to the contract terms, and they have to notify you when they do so. You should have a period within which you can reject the new terms. Usually, continued use of the service is taken as agreement, so you have to be on the ball to spot this when it happens and react accordingly. It’s not going to happen very often, though.
If you can find someone else to take over the contract for you, then the carrier will be fine with it. As long as they get their money, they don’t care who pays. You can use a service like Cell Trade USA ($20 fee) or Cell Swapper ($19 or $25 fee) to help you find someone willing to take on your contract. There’s also Trade My Cellular, which seems to be completely free right now.
If you switch carriers, you might be able to claim your ETF fees from the new carrier. Sprint offers up to $350 per line via a Visa Prepaid Card, and T-Mobile will reimburse you when you send them your final bill with ETF charges on it. Just make sure you understand the terms and conditions of the deal.