Is the Microsoft Surface the next killer tablet? All these “killer this” and “killer that” comparisons get out of control. Every new challenger is hyped as the killer of what came before. But sometimes, it’s true. The iPad really turned out to be a PC killer. People bought iPads instead of buying new PCs, and that market took a pretty big hit. Apple pulled this off by building something that changed the rules for a PC, and we saw it differently.
Where the PC was about performance, the iPad was about portability. Where the PC was about mice and keyboards, the iPad opted for touch, and where the PC was generally about productivity, the iPad was about entertainment.
But it forced a hard choice that most of us didn’t really want to make: Tablet or laptop? This was because the iPad was really a netbook that swapped the keyboard and mouse for a touchscreen, and the iPad’s shortcomings made it a very difficult product to live on exclusively. Most iPad buyers had to keep their PCs or buy MacBooks, and that took what was already an expensive solution and increased it.
With the Surface, Microsoft is trying to reverse the deck and do to Apple what Apple did to PC’s.
Productivity
The Surface comes with Microsoft Office, the unchallenged, dominant desktop productivity product in the market. In fact, the ARM-based Surface actually bundles in Office, so you get productivity capability out of the box, putting it ahead of most PCs. But let’s not stop there, because unlike Apple, Microsoft isn’t being as restrictive of apps that fall into their turf. For instance, the apps can share data, so you can be looking up restaurants on one screen, and then simply click to bring up navigation, or some other app that can use the information from that initial screen. Microsoft also designed in a high degree of accuracy, so you can use a stylus, a tool typically preferred over a finger for creating art or editing pictures. These aren’t netbooks with touchscreens instead of keyboards, they are full PCs. That generally means you should be able to leave the laptop at home or in the office more often.
Designed from the inside out
Apple designs from the outside in. While this does result in beautiful products, it also results in painful problems like Antennagate, or cost problems, which may explain why the iPad mini is priced a whopping 60 percent above the rest of the market. This is also why the first iPhone, when it was presented, was pretty much a pretty brick that took months to get working. When car companies take this approach, you get rolling art that costs a fortune to maintain and isn’t very reliable.
Microsoft made a big point of designing from the inside out with the surface. Engineers got the product properly equipped, adequately reinforced, and balanced before designers wrapped the result in a pretty case. The end result is a tablet with a screen optimized for movies and video; a balance that makes it feel lighter than it is and with a full set of features. (It’s missing a 4G radio, but because only about 10 percent of tablets have WAN radios turned on.) Microsoft even put in a fast-charge battery, so you can go from dead to near full charge in around two hours. Oh, and another in-your-face move is that while Apple uses magnetic plugs to charge for their laptops (which uniquely saves the laptop if you trip over the cord), it doesn’t appear on the iPad. The Surface does have this magnetic design. When Apple and Microsoft signed the last cross licensing agreement, Microsoft agreed not to copy the iPad. Instead, it ripped a part off the MacBook to improve its own tablet. Now that really is getting in Apple’s face.
The necessity of a keyboard
A few years back, before the iPad, Bill Gates and Steve Jobs were on stage, and Bill said something to the effect that tablets were the future for mobile PCs. Steve pretty much said that only idiots would buy a tablet, because a keyboard was simply too irreplaceable.
Now, both the iPad and Surface tablets have optional magnetic covers, but only Microsoft’s comes with a built-in keyboard. This makes it look like the Surface Tablet is a better presentation of Jobs’ vision than the iPad, and that is about as “in your face” as we can get.
I think it would be fun to run the clip of Steve Jobs calling tablets without keyboards stupid right after a clip of Tim Cook talking about tablets with keyboards as the ugly result of refrigerators and toasters mating, and then follow it with the number of iPad keyboards sold (the market for this has turned out to be impressively large).
Marketing is key
After seeing the cringe-worthy Olympic ads that Apple did, I’m convinced that a lot of talented people left the company after Steve Jobs passed. This gives Microsoft the potential to out-market Apple this round. Kathleen Hall’s advertising team at Microsoft is considered one of the best in the business, but Microsoft traditionally under-funds advertising. If it does that here, this potential Apple killer will follow the Zune into the dustbin of history. The initial TV ads are good, but they’ll need Apple-like seeding and sustained marketing programs (read: loads of cash) to assure this “killer” product reaches its potential. If it opens its wallet wide enough for that, Microsoft may do to Apple what Apple did to it with the iPod, iPhone and iPad, and find that revenge can be oh so sweet.
Check out our review of the Microsoft Surface with Windows RT tablet.

Most people realize that whenever Microsoft comes out with something, it’s not a good idea to get it until the 3rd generation comes out.
So true.
Surface with Windows RT is going to crash and burn. People are going to buy it with the assumption that it will work with legacy software and hardware. It won’t, they’ll return it end of story. MS has really hit a wall in what they can do because they always try to please everyone with legacy compatibility. Then when something like RT comes along which completely breaks with legacy people think ‘that’s the only reason I buy windows stuff…’
funny picture windows 8:
flic.kr/p/dk53Py
You know, I said the very same thing and yet people seem to think I am crazy.
If Microsoft Surface and RT take off, will you admit your wrong? I heard all the same things from people when the IPad came out, the Amazon Kindle, even DVD’s – remember how the Laser Disk failed and thus will DVD. Only time will tell and everything else is hearsay…
Microsoft have stated categorically it doesn’t work with legacy and 3rd party apps on their website. I own ipad and love to buy ipad 4 but I want surface pro first.
Yep just like they assume an ipad runs windows and can burn CDs. Get real… folk aren’t daft.
I dont love Apple ; no secret. BUT I do wish everyone would stop the ‘kil a device’ rubbish. Why can’t we all be happy with the whole lot? I’ve an ipad, a transformer but still see room in my worklife for this. I want a keyboard, mouse, and touch… why can’t folk see the benefits of having it all????
If you’re happy with a pad, half a screen when typing and no mouse then so be it. I use a BT keyboard but miss the mouse when I citrix to my work desktop, hence the transformer. Your choice is different though I’m quite sure that’s more because you have an ipad and have closed your mind. Chill and let the rest of us enjoy it.
Exactly, nicely said!
Same as every other tech company. It is called the evolution of technology.
No, not really — I’ve found that Apple products are good to go from day 1. Yes, future versions are improved in line with the ‘evolution-of-technology’ you mentioned, but, the 1st versions are excellent.
Microsoft’s first versions are more of a rough-draft, 2nd generations have most of the kinks ironed out, and the 3rd version is what they should’ve released to start with. Just the way they do it.
Thanks anyways though for stopping by ;-)
The first iPhone was actually pretty rough as was 3 and 4. And even 5 has had some issues with the 4s being the best, in terms of quality out of the box. But agree most of their issues have been pretty minor and this is because Jobs personally did quality control and fired anyone that he thought screwed up his product which is why the MobileMe folks are gone, the antenna guy is gone etc. Cook is much more easy going but Microsoft really needs much more rigor with regard to initial hardware quality.
Issues with 1st-generation Microsoft products are reasons not to get them, that’s not the case with Apple product launches… ;-)
Agree on typical first generation, disagree on Apple, think the iPod 2 and iPhone 2 folks were glad they waited. The iPod one had the biggest return rate in history the January after launch.
Is there a link to that info? Sounds like the details would be an interesting read being as I’ve not heard anything about it before… ;-)
It’s difficult to find, Apple did a nice job covering it up. What happened was tons of folks got them as gifts not realizing that the first generation only worked with Macs, it wasn’t until the iPod 2 came out that they would work with Windows. Jobs initially wanted to use the iPod to drive Mac sales then realized it was a powerful stand alone product once the third party PC tools were available. Music Match, the third party company, got burned badly.
Hmmm… wonder how Apple could cover up something that would surely have been heavily covered by tech-media…
Wasn’t hard this was before Google. Most of the reports on activities like this were limited distribution and sold to vendors. But Apple has always been very good at covering up problems, Jobs locked them down pretty tightly.
So… there’s nothing to substantiate any of what you’ve said? That would make it hearsay…
Except I was one of the analysts that wrote those internal reports back then. But to be accurate anything anyone says is hearsay…
…whatever…
Enderle: “It’s difficult to find, Apple did a nice job covering it up.”
You’re full of sh*t, Enderle, as usual.
Article: “Apple designs from the outside in. While this does result in beautiful products, it also results in painful problems like Antennagate, or cost problems, which may explain why the iPad mini is priced a whopping 60 percent above the rest of the market.”
The BS and lies never end @ Microsoft ZDNet.