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How’s your Surface? Microsoft launches owner feedback program

If you spent time carefully examining all the tablets on the market and opted for Microsoft’s Surface RT device, are you happy with the choice you made? Or is there something about it that’s bugging you? Whatever it is – whether it’s the lack of apps, the lousy cameras, or its failure to function as an effective mode of transport as demonstrated by Microsoft’s former head of Windows Steven Sinofsky before he was given the boot, the Redmond-based computer giant wants to hear from you.

Microsoft is inviting anyone with its new tablet to enroll in the Surface Owner Feedback Program, hosted for the company by consumer research firm Gfk. All you need to do is fill out a short online form with a few personal details together with your device’s 12-digit serial number (located on the back of the Surface’s box or on the back of the device itself).

In a couple of weeks, you’ll receive an email from Microsoft inviting you to tell them about your experiences with its tablet, giving you the perfect opportunity to totally let rip on why things really aren’t working out, or gush with gratitude over how it has changed your life and made you a better person.

While the company has no doubt been monitoring blogs and forums to gauge the response to its new mobile offering, its feedback program will allow it to better organize and evaluate the collected data, enabling it to better understand what it’s done right and where it’s messed up.

The launch of the Surface in October marked the computer company’s first attempt at making its own branded computing device as it tries to play catch-up in an increasingly crowded market. Check out DT’s in-depth review of the Surface here.

Oh, and anyone in two minds about enrolling in Microsoft’s feedback program might be interested to know that the company will enter everyone who signs up into a draw. The prize? A bunch of accessories for your tablet worth $200. Your Surface tablet, that is.

[Windows Observer via TNW]

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