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HTC Droid Eris Review

In our HTC Droid Eris review we explain why the cheaper alternative to the Motorola Droid has a lot to offer for half the price.

htc-droi-eris-frontIntroduction

If the Motorola Droid is too much and too expensive an Android phone for you, Verizon now offers an entry level Android phone, the HTC Droid Eris, for half the price ($99 with contract and post-rebate). Even though oddly named for the Greek god of strife, Eris provides anything but. Essentially a slightly spruced-up version of  the HTC Hero from Sprint, Eris is a quick powerhouse packed with a 5 MP camera, WiFi and visual voicemail, and offers seven home screens, four more than the more expensive Droid.


Features and Design

Eris is a cosmetic doppelganger to Sprint’s Hero. Eris is an austere black slab rather than champagne gray, is a bit thinner, and has four touch controls (Home, Menu, Back, Search) horizontally arrayed under the screen to complement the physical Send, End and jog nipple, rather than the slightly confusing toggle board layout on the Hero. Each has a bright HVGA 3.2-inch touchscreen – but the version of the Eris has more of an off-white background on Web pages than the Hero – and neither has a physical QWERTY.

While Motorola’s Droid will be the first with Android 2.0, Eris is equipped “only” with Android 1.5. However, the Eris, like all Android phones, is upgradable to 2.0, but Verizon reps did not indicate when. What Eris buyers will miss as a result is the free Google Maps Navigation with voice-prompted turn-by-turn directions, available only with Android 2.0.

Verizon generously includes a pre-loaded 8 GB microSD card, half of the capacity of the 16 GB card included in the Droid.

Unlike Droid, Eris is equipped with handy physical phone Send and End buttons, a far more convenient arrangement than the buttonless Droid especially when all you want to do is make a call or just wake up the phone. Unfortunately, HTC didn’t see fit to equip Eris with Bluetooth 2.1, just 2.0. Eris also has seven home screens to Droid’s mere three, which means more room and quicker access to email, phonebook and social networking widgets as well as other apps.


eris-angle-bigPorts & Connectors

Identical to the Hero, Eris has a miniUSB charging/sync jack at its base, a 3.5mm headphone jack on the top spine, and a microSD slot on its left side but you have to remove the back cover to access it.


Can a phone serve as a workable PMP?

Droid has a half-inch bigger screen, but the Eris fills its smaller screen better – Droid doesn’t let you expand YouTube video, for example, to full screen but Eris does. In practical terms, YouTube videos are actually slightly bigger on Eris than Droid – the two screens measure the same across, but the Droid’s screen at 480 x 854 is longer/wider and more densely-packed than Eris’ 320 x 480 display.

Both phones have identical, excellent-sounding music players.

Like the Droid, Eris does not include access to V CAST video or audio content the way Hero grants access to Sprint TV. Verizon execs indicated Android versions of its multimedia content may become available at some point, but could not say when.


Sound Quality

I found the Droid to be one of the best sounding cellphones I’ve ever used. While HTC doesn’t quite reach Droid’s lofty aural level, it is still an excellent-sounding phone, clear and crisp with plenty of volume.

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  • I actually prefer the design of this to the Motorola Droid. It's a shame that it is not using the latest Android OS or that a flash is missing from the camera (which seems pretty basic to me).

    Will they have a version of this for AT&T?
  • Jay Sprague
    I looked at the Droid first but it didn't take long to decide it wasn't for me. As soon as it was in my hand it was obvious what a heavy phone it seemed to be. The pull physical QWERTY keyboard was small and awkward to use. As soon as I saw the Eris I was in love. Small but convenient. Concerning the zoom function when taking a picture. The zoom can be activated and changed by swiping the track ball. My only real problem is that I wish it had an actual inbox/outbox screen rather than the notification panel, which is a bit of a pain to deal with. Also, would be nice if the screen lite back up when a text message came in rather than having to unlock it then open up the messages app.
  • I haven't seen the phone myself. How does it compare to the iphone in your opinion?
  • I picked up the Eris this weekend. I have noticed the shortened battery life as well and am slightly disappointed by that. However, I think you may be incorrect about the camera zoom, you can zoom by rolling the trackball. Regarding ^your comment, I have an iPhone and got the Eris as a replacement. I'm keeping both for a couple of weeks to make sure the Eris can replace the iPhone. The only thing that I have been lacking is the ability to handle multiple gmail accounts and maybe a couple apps but nothing important. I also managed to get tethering working on the droid today with no hacking at all. I'm pretty confident I will end up keeping the Eris over my iPhone.
  • as an iphone user, i'm curious what you did on the eris to get tethering working. That is such a huge feature missing from the iphone.
  • Curious about this too. Got google voice working on my droid today...awesome way to manage voicemail and calls.

    Anyone know if there are bandwith limits? When I went to active pandora it say that my carrier may charge for bandwidth overages...wtf?? If thats the case, be careful tethering, it may also be a reason to take it back if verizon is going to ration my bandwidth!
  • That means if you don't have an unlimited data plan, you may end up paying for anything you go over on your data plan.
  • No idea if/when Verizon will shut it down but pdanet works on android. This app is available for jailbroken iphones as well.

    http://www.junefabrics.com/android/

    The install process is really simple, it just installs the usb driver, you reboot, connect the phone and it installs the app on the phone. You open the app, click connect and click connect on your computer.
  • Eris has waaaay better design than motorola droid which is very clunky and looks like its should have come out 5 years ago. Hated to out my iphone down, but ATT sucks. This was the closet thing to the iphone IMO.
  • Agree with you here. The Motorola Droid has no sex appeal at all. Looks like a Hershey chocolate bar. I like the HTC droid look a lot better too. Why didn't they put the latest version of Android on it though?
  • Nate
    HTC's Sense UI did not work properly with 2.0, so they had to use 1.5. This issue will be resolved in the future and will upgradable to 2.0.
  • So it sounds like they might have pushed it out the door to make their launch date? It's good that the phone will be upgradeable in the future.
  • Eris
    I agree too. I came into the store expecting a full metal chassis and an alright looking physical keyboard. Oh man, were some of those professional reviewers exaggerating. I then picked up the HTC Eris and couldn't believe how much better it was. Why is the more expensive, less appealing Motorola Droid getting more showtime than the more ergonomic Eris?
  • Though performance wasn't completely top-notch and we would prefer a more recent Android OS version..
  • ry
    Hey Ian,
    That picture of the bridge is from Inwood Hill Park here in NYC...my backyard!...Do you live in Inwood?...anyway...the real question I have is...what can we do about the poor battery life? Can you buy a bigger battery, or....what? I'm coming from The old Sony W810i, which has stellar battery life....I mean stellar....it's the main reason I haven't gotten a new phone in about 3 years...this will be a deal breaker for me...anyone have a fix for the poor battery life? I have read about the texting app work around...does that do enough for the battery?
  • haha no, I live in Oregon. Stewart, the reviewer lives in NYC though. I do head out there at least once a month.

    I will ask Stewart about the battery life though, that's a good question.
  • That's why I didn't replace my beat up blackberry curve for a long time, until I had to.

    Battery life was awesome on it. I got the iPhone, and while I like the features, the battery life sucks.
  • Stewart
    Ian --

    I do live in Inwood, on Seaman Ave. I use the park and its environs for all my test photos.

    As to the battery, the main drag on any cell battery is communications with the network and the screen, so the more you use it to surf the net, the faster the power will get sapped. There are obvious things like turning off Bluetooth and WiFi and even the location services so the phone isn't constantly seeking GPS satellites. I'm not familiar with the texting app work around – I never have a phone long enough to get get that granular! Eris is too new a phone for a wide variety of accessories to be available, but I'd guess that HTC would have accessory batteries at some point in the future.
  • Liana
    Hi,
    Do you consider the Eris camera pics to be printable?
    Liana
  • If you think the iPhone battery is bad, stay away from the Eris. It is very noticeably worse. Also, after going back and forth between my Eris and iPhone I'm noticing more and more that the Eris software is kinda sluggish. I'm not sure if it's just Android 1.5 slowness or the Eris hardware. Supposedly the HTC Passion will be out on Verizon within a month or so with twice the CPU running Android 2.0 and Sense UI. I would kinda like to see a side by side between that and the Eris before making my decision.
  • Have you tried turning off Bluetooth? That is a major battery drainer on my Blackberry.
  • I also thought the android os was a bit sluggish at times when I've played with it.
  • I have also noticed how sluggish the UI is. I can't tell if that is the hardware (Eris' lower processor) or the fact that it is only running Android 1.5. After playing with the Eris for a week and then using my iPhone again the other day, the speed was very noticeable. Either way, I think I'm sticking with my iPhone for now. Android will be really competitive but I'm not sure its up to par just yet.

    And to the above poster, yes, I kept Bluetooth off, tried turning my notifications to being less often, didn't matter. I would barely touch the thing all day, look down at like 2 and a third of the battery was gone for no reason. I was also in an area with great signal so that wasn't the problem either.
  • I agree, I think the HTC Eris design seems simpler and sleeker compared to the Droid, especially since the HTC has pinch-zooming (which the Droid does not). I found this video on YouTube from Verizon which was pretty detailed.
    http://www.youtube.com/user/VerizonWireless#p/u...
  • Eris
    I was suprised to see how good the Eris felt in my hand. Honestly, I came in to the store to check out the buzz about the Motorola Droid after reading several "great" reviews about it. How disappointed was I. No multitouch for typing or pinch-zoom. The HTC Eris was far superior. The physical keyboard on the Motorola Droid was terrible. I mean, some people say its better to have one than not, but wow. It is really bad. The virtual keyboard on the Eris, with multitouch is far superior than the physical keyboard of the Droid. As soon as Eris gets Android 2.0, and better battery management through software updates, the motorola droid will be dead in the water.
  • Erica
    So far I love the phone. It's the closest thing out to the iPhone. The battery life is a big issue for me though. The bluetooth is off and it dies within a few hours. IDK if it's just a bad battery or not, but it's definitely significantly worse than the iPhone's battery life.
  • Joe
    I'm returning the phone tomorrow. After a full charge I made two five minute calls and that's it. The phone was in my pocket the rest of the time. By the end of the day, the phone was dead.
  • Eris
    I don't know if other people have mentioned this or not but the trackball, or as the article calls it, the "nipple" is the zoom. You scroll up to zoom in and scroll down to zoom out for taking pictures. I just wanted to clear this up so people wouldn't think it was as difficult as the review states it to be. This should be updated in the review.
  • coolfx35
    I'm Brian, had a LG Dare and was due the NE2 and got the HTC Droid Eris for free (lucky me). Getting delivered today and cant wait. I'm in the military, married, 3 kids(15yold girl, 4yold boy, &1yrold girl). Was going to get the Motorola Droid but read online that HTC plans on releasing an update for the Eris, and Hero that will upgrade to the Andriod 2.0 OS which would have been my only reason get get the Motorola. I hangout at http://www.Droid-Eris.com to share my tricks hope you will too.
  • Karina
    Concerning batter life- if you turn on your phone right out of the box(as verizon does on the spot) and leave it on until it does, then battery life tends to be not its best...ever again. What your SUPPOSED to do, is plug it in to the charger BEFORE ever turning it on. Since rechargable electronics do not come fully charged, you have to do that YOURSELF. I don't know if any of you follow(or know) this, but I know verizon never encourages it either. I tell everyone with a new phone to do it, but its usually too late because theyre so ansy about they're new phone that they DON'T do it and they end up complaining about battery life.
  • I thought you were supposed to let the battery drain 100% before you do the first charge...
  • Karina
    That's what everyone DOES, and they end up with worse battery life then me (when comparing two of the same phones). If you read the owners manual BEFORE ever turning it on, it USUALLY recommends to charge it for a couple of hours before using it. Trust me :) it'll live longer and you'll be happier.
  • beminelson
    I appreciate all of you comments because I am brand new to a smartphone and not very "tech savvy". You are all giving me an education and I thank you.I am having trouble getting my music from my computer into my htc droid eris...I plugged in the cable and clicked the sync icon in my computer...Windows Vista...and nothing happens. I notice the green battery bar at the top flashes with a lightning boltin the middle. When I detach from the computer, then there is no lightning bolt. Can anyone help me?
  • The lightening bolt means it is charging.
  • Jay Sprague
    Like dang said, the lightening bolt means it's charging when plugged in. As far as moving music or any media to your Eris from your computer, it's seems to be simply copy and paste. It took me a few minutes to figure it out myself. I assumed there would be some kind of file transfer manager to facilitate the process, but no such thing as you've noticed. So, I picked a few songs and pictures from my computer, copy and pasted them to the Eris SD card (make sure you mount it first) and it worked just like that. I didn't have to put them in a specific folder either. I would suggest giving that a try. On another note, I've been having A LOT of problem with the UI. It has had some terrible lag, sending blank texts to random people in my contacts and opening random apps without me touching a thing. Tech supports only suggestion was a hard reboot (factory restore). Seems to working...so far. We'll see how long that lasts though. Questions for anyone...I thought I had heard that there is going to be an update for the Eris to Android 2.0. Can anyone confirm that?
  • I've been having trouble with sending blank text messages to random people too. How do you "supposedly" fix that?
  • Jay Sprague
    Unfortunately the best fix was the "catch all" fix; hard reset to factory settings. It did the job though and took care of some of my other problems. However, one of two of them are starting to pop back up after a week. Now that I'm getting used to my Eris I'm liking it more. I think it would be a great thing if the developers of the phone and software would listen to people like us about how we would like the phone and OS to work. My suggestion...the Eris needs more than just a tiny track ball lighting up every minute or so when my phone is locked and I receive a notification.
  • Charis
    I think the Motorola Droid is AWFULLY UGLY, as for the Droi Eris, it has a sleek design, very modern.
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