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Apple promises fix for iOS 8.0.1 update problems, offers official workaround

No software launch comes without its own set of problems. Apple was forced to pull HealthKit app support after a bug was discovered and users noticed several small problems or glitches in the software. On Wednesday afternoon, Apple issued he iOS 8.0.1 update for iPhone and iPad users. Shortly afterward installing the update, many users reported serious problems with their iPhones.

Some users lost cell service and Touch ID ceased to function properly. Apple then pulled the software update and promised to investigate the problem. On September 25, Apple issued an announcement, confirming the issue. The company said the iOS 8.0.1 bug affects iPhone 6 and 6 Plus models only and promised to issue a fix with the iOS 8.0.2 update in the next few days.

In the meantime, Apple announced its own workaround for the problem, which explains how to reinstall iOS 8.0 on your device and restore normal iPhone cell service and Touch ID functionality. We’ll update this post when the iOS 8.0.2 update is available. In the meantime, check out our guide to re-installing iOS 8.0 on your device. You can also follow the steps outlined by Apple here. It should fix your iPhone 6 or 6 Plus.

Updated on 09-25-2014 by Malarie Gokey: Apple stated that the iOS 8.0.1 bug affects iPhone 6 and 6 Plus models only, promised a fix in the next few days with iOS 8.0.2, and issued it’s own official workaround to get iOS 8.0 back on your iPhone.

Related: How to revive your iPhone and re-install iOS 8.0

The first iOS 8 update includes several key fixes that may seem minor, but actually open up the new operating system to more integration with third-party apps among other key fixes. The change log is as follows:

  • Fixes to the bug that prevented third-party apps from debuting alongside HealthKit. HealthKit compatible apps are now available on the App Store
  • Addresses issue with third-party keyboards, which deselected users’ chosen keyboard when entering passcodes
  • Fixes problem that prevented some apps from accessing photos from the Photo Library
  • Resolves issue that caused excessive cellular data usage when receiving SMS/MMS
  • Improves Family Sharing support for “Ask to Buy” feature with in-app purchases
  • Fixes problem with ringtones not being restored from iCloud backups
  • Resolves bug that stopped users from uploading photos or video from Safari

If you’re still having problems with the new OS, check out our how to guide for re-installing iOS 8.0.

Previous updates:

Updated on 09-21-2014 by Malarie Gokey: Some users are reporting serious problems after installing the update.