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25 iPhone 6S problems and how to fix them

Though it’s not a major upgrade over its predecessor, the iPhone 6S is still a temptingly gorgeous smartphone. It’s considerably more powerful, and it brings 3D Touch to the party, but not everyone is having the smooth experience you’d expect from an Apple device. We’ve been collecting the top iPhone 6S problems being discussed online, and trying to find solid fixes or workarounds to help you deal with them.

Related: 10 iPhone 6S tips and tricks to make the most of your new-fangled device

Problem: Battery life is poor

A lot of people have been finding that the battery life of the iPhone 6S is disappointing. It’s a common complaint about smartphones, but there could be a reason why poor battery life is affecting some iPhone 6S owners more than others. There’s a pretty major fuss being made online about the fact that there are two possible variants of the A9 chip, one built by TSMC and one built by Samsung. According to some, the Samsung chip could result in up to an hour less battery life.

Unusually, Apple commented on this, telling TechCrunch, “With the Apple-designed A9 chip in your iPhone 6S or iPhone 6S Plus, you are getting the most advanced smartphone chip in the world. Every chip we ship meets Apple’s highest standards for providing incredible performance and deliver great battery life, regardless of iPhone 6S capacity, color, or model.”

“Certain manufactured lab tests which run the processors with a continuous heavy workload until the battery depletes are not representative of real-world usage, since they spend an unrealistic amount of time at the highest CPU performance state,” Apple added. “It’s a misleading way to measure real-world battery life. Our testing and customer data show the actual battery life of the iPhone 6S and iPhone 6S Plus, even taking into account variable component differences, vary within just 2-3 percent of each other.”

Note: Apple released iOS 9.3.3 on July 18, 2016.If the battery life of your iPhone 6S or 6S Plus is still an issue, consider holding off on the latest iOS version, as a few have said that it will result in a bigger drain of the battery.

Potential solutions:

  • If you want to check which chip you have, then you can download the free app Lirium Device Info Lite and take a look at the model number at the bottom of the page. If it’s N66AP or N71AP, then you have the Samsung chip; N71mAP or N66mAP is the TSMC chip. There’s no guarantee that you’ll see a major difference if you were to return the Samsung chip and get an iPhone 6S with the TSMC chip instead, but some people will probably want to do this anyway.
  • Take a look in Settings > General > Usage > Battery Usage to see which apps are draining your power. Tweak the settings for major battery hogs, or consider finding a replacement and uninstalling the offending apps.
  • You can also switch on Low Power Mode, which will turn off some battery-draining features, like “Hey Siri,” background app refresh, and visual effects.
  • Take a look at tips for saving smartphone battery to get more general ideas.
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