T-Mobile has a marketing problem.
While the carrier was once content to advertise itself as the “nation’s fastest 3G network” with its upgrade to HSPA+ technology earlier this year, it might as well be advertising the world’s largest cassette tape collection. It seems 4G has become the buzzword of 2010, and while nothing about T-Mobile’s HSPA+ networks fits the technical definition of a 4G technology, T-Mobile threw reference books to the wind on Wednesday by claiming it has the largest 4G network in the nation. Needless to say, the semantic stretch has lead competitors and pedantic nerds alike to wring their hands over the technical faux pas.
But forget the scuffle over names. Is there anything to T-Mobile’s claim to speed competitive with existing 4G networks? Armed with T-Mobile’s latest HSPA+ modem, a 4G WiMax-equipped laptop and an iPhone on AT&T 3G for reference, we hit the streets in Portland, which has access to all three services, to see how HSPA+ truly measures up where it counts: in real life.
In the office
Digital Trends’ tenth-floor vantage point in the US Bancorp tower lends itself to great views, but not necessarily great signal. The altitude and structural elements, including copious steel, sometimes interfere with cell reception. In fact, heading toward the core of the building can sometimes drop signal to near nothing. We tested near a large window for the best possible speeds, where WiMax reported three out of five bars, HSPA+ delivered half-strength, and our iPhone appeared to have all five bars.
WiMax hit the fastest speeds in the tower with up to 5.18 mbps, and an impressive average of 4.0mbps. Although it fluctuated as low as 3.23mbps, it still managed to outdo HSPA+ in every single test, which returned no higher than 2.84mbps and 2.57mbps on average. They came close, however, on upload speeds, with WiMax returning 0.65mbps and HSPA+ returning 0.56mbps — neck and neck results that repeated themselves in nearly every test. Our 3G iPhone predictably lagged behind on download speeds, managing only about 0.54mps, but blew both next-gen options out of the water with an average 1.24mbps upload.
On the streets
After taking the elevator down 10 floors and walking out into a sunny fall day, things took a turn for the strange. Despite WiMax reporting stronger signal (four bars) than in our office, speeds dropped dramatically, while HSPA+, reporting the same signal, had speeds shoot up. T-Mobile was able to deliver a consistent 3.5mbps, while WiMax suddenly lost its gusto and averaged only 1.14mbps. Upload speeds on both remained exactly the same. The iPhone didn’t seem to care for our street corner of choice at all, delivering the slowest speed of our test at just 0.16mbps, despite still reporting full signal.
Down below
The first time we tested Clear’s WiMax service in Portland, the parking garage test managed to surprise us. While AT&T’s 3G service grabbed a few bars, WiMax blanked on signal entirely, leaving us totally disconnected. The same happened this time, and HSPA+ also fell victim. While our Rocket modem reported two bars of signal, it refused to connect, leaving incomplete results yet again. The iPhone absolutely crawled (we couldn’t get any faster than 0.07mbps on downloads), but having connectivity at all in a concrete dungeon remained quite impressive. The obvious conclusion: Stay away from both HSPA+ and WiMax if you live in a cave.
On the go
As we did during our first 4G trials, we hopped on the MAX, Portland’s above-ground light rail system, for a more dynamic test of download speeds. Besides simulating how quickly you might, say, load directions to a destination while frantically driving to said location, it moved us through a range of coverage areas to ensure the speeds we were seeing at static test spots weren’t flukes.
WiMax hit the magic five bars as soon as we boarded and delivered an amazing 9.45mbps. Speeds did drop off a bit from that point as we got underway, but it still managed an average of 8.2mbps, and finally broke 1mbps for peak upload speeds. Despite decent signal, HSPA+ didn’t seem to enjoy the ride quite as much, delivering only 2.47mbps on average. At one point, we hit full bars for the only time in all our testing… only to get 1.59mbps downloads. The iPhone, meanwhile, continued to putter along at no faster than 0.42mbps, for an average of 0.2mbps.
Three-and-a-half G
There’s no question that T-Mobile’s HSPA+ drives traditional 3G service into the ground, so we can hardly blame T-Mobile for trying to slink out from under the 3G umbrella and slap on the shiny 4G sticker. But this turbocharged version of 3G still lags behind existing 4G service when both run at wide open throttle. We managed to wring 9.45mbps out of WiMax at its fastest, while HSPA+ never even managed to break 4mbps. You can’t ignore the speed gap there.
But keep your chins up, T-Mobile customers. The relative flakiness of WiMax does shine through in the averages. For all our testing, WiMax averaged 4.29mbps, while HSPA+ hit a relatively close 2.80mbps — a good indicator that they’re not as far apart as the flashy maximum speeds would suggest in most day-to-day operation.
We’ll leave it to the pundits to decide whether T-Mobile is misleading customers by branding HSPA+ as 4G, but one thing’s for sure: It beats the living hell out of vanilla 3G.





Maybe you should read your own post before you criticize a company. The opening paragraph clearly states that in 2011, when handing off of the LTE network, you would roll to HSPA+. While LTE or HSPA+ aren't deployed yet, they will be in 2011, the time that David Haight said you would roll back. Also, one quote states that HSPA+ has a theoretical max speed of 21Mbps, however T-Mobile then claims a 42Mbps HSPA+. Doesn't this defeat the conclusion of a theoretical MAXIMUM? Try reading all the facts before you post them; it does wonders.
new your city on a non- hspa+ phone just vanina tmo 3g 5 down about 4 down avrage so get ur facts right tmo is not that slow
yeah just got my self a my touch 4g and im getting 8 down sooo this test isn't accurate
According to the specs issued by the ITU, no U.S. based carrier has a 4G network. Where's the hate for Sprint/Verizon/AT&T? Don't single out T-Mobile for jumping on the marketing bandwagon everyone else is on too.
I AGREE I ALSO THINK THAT PEOPLE JUDGE "WHOS BETTER" BY WHO THE CURRENTLY HAVE
but htc says 7.5 max so how did you do 8 down?
4G is basically a marketing term..My iPhone 4 is downloading between 3-5 Mbps. My friends EVO from Sprint/Clear is downloading at the same speed, sometimes 5.5Mbps…If Sprint/Clear says they are running 4G so must ATT, right, NOT… But I know for a fact that the NJ/NY area is just starting to build the LTE sites for AT&T. I know this because I am building them…There are plenty of articles showing that 4G is far away from being implemented by any carrier…As for T-Mobile, I would wait on buying that new 4G phone…I know somebody who has is and he gets horrible speeds on it, sometimes not even breaking 1Mbps…I hate how carriers sell phones that can't do what they are said to do because the technology is not at the towers yet…Clear/Sprint did the same thing with the EVO when it first came out…They promised this phone with 4G speeds, yet the technology was only at a dozen or so major cities.
Why does anyone care about the name? All you should care about is the user experience. Go with the phone/carrier/OS that gives you the desired user experience.
And it would be nice if the phone still works as a phone when I'm outside the city.
CHICAGO — 4G World — Everyone knows that AT&T Inc. (NYSE: T) is planning to move to Long Term Evolution (LTE) next year, but is the operator also planning a further upgrade of its 3G network in 2011?
In his keynote here on Tuesday, David Haight, VP of business development at AT&T's Emerging Devices Organization, said that if users roam off LTE, they would go to faster 3G in 2011. "The good news is that you're going to fall back to HSPA+, so you're falling back to 21 megabits, not 7.2 or 3.6," Haight told the crowd. (See 4G World: AT&T Learns Lessons From iPad.)
So far, AT&T has only said that it will deploy the earlier 14.4Mbit/s upgrade by the end of this year – 2010, revealing nothing about a 21Mbit/s upgrade in 2011. So we asked AT&T what the official word on this was.
"HSPA+ technology has a theoretical maximum speed of 21Mbps," a spokeswoman said, in an email reply to questions. "WE HAVE NOT BEGUN DEPLOYING THE TECHNOLOGY AT THIS TIME",she said that only this October – then now magically they have 21 hspa+???(See AT&T Plots Widescale HSPA+ Rollout .)
Nonetheless, if AT&T is interested in keeping up with GSM rival T-Mobile then HSPA+ is a logical progression. T-Mobile is currently rolling out a 21Mbit/s upgrade for 100 cities by year's end; it currently has the speed boost running in 75 cities in the US & theres more cities coming till the end of 2010.
The average download speeds offered on 21Mbit/s HSPA+ are in the 5 to 8 Mbit/s range. (See T-Mobile's HSPA+ Rivals Clearwire, US LTE Speeds.)When we are in Austin,Texas for ANDROID FESTIVAL, TMobile executives said that 42Mbps hspa+ will be available by last week of January or 1st week of February-2011 then AT&T will start to deploy 21Mbps hspa+…
I called a friend who is engineer in AT&T MOBILITY unit & he said to me that THEY STILL USE THE 7.2Mbps & 14.4Mbps HSPA, NOT YET THE 21 HSPA+ (maybe next year around February-2011, he said)
BEST LIAR OF ALL TIME – AT&T…
i am appreciating this.verry use fiull review.it is faster than other.
I do appreciate this review, it shows a head to head comparison of these services under every day usage. The reviewer found that Clear was generally faster than T-Mobile under general usage conditions, and I'll consider that when looking into changing my ISP.
Besides, is T-Mobile really any worse than Clearwire/Sprint or Verizon, both of which are marketing their new 4G networks? The ITU just declared LTE and Wimax are NOT 4G!
LTE and WiMax have been considered non-4G for years. Sprint took a lot of "nerd rage" over the term 4G when it first started claiming it had the first 4G network. HSPA+ has an amazingly high potential growth but the real problem isn't down/up rates but rather latency which both LTE and WiMax have significantly lower averages in. if you want "4G" you are going to have to wait for LTE-Advanced or WiMax2.0
Data rate is a complex thing depending on the device, the available network capacity, how fast you are moving, how many other users are present and active, phase of the moon, etc. , etc. These ad-hoc surveys are next to meaningless.
So how much did Sprint pay you for this article?