New operating systems often have a few annoying bugs, and Windows Phone 8 is no exception. Some owners of Microsoft’s new OS have been noticing one particularly frustrating problem, where the phone reboots itself and returns to the unlock screen. It’s annoying enough if you’re using the phone at the time, but even worse if it’s tucked away out of sight and you don’t notice for a while.
Although all handsets may be affected by the problem, the Nokia Lumia 920 and the HTC 8X seem to be the worst offenders. However, the issue doesn’t seem to be very common, and certainly doesn’t affect all of these devices.
Microsoft is aware this is happening, and has issued a statement saying it’s preparing a fix, which should be ready in December. “We’re continuing to investigate some reports of phones rebooting and have identified a cause with our partners,” said a Microsoft spokesperson, which will come as welcome news to those affected. However, it hasn’t elaborated on what causes the restarts, or if all Windows Phone 8 devices could suffer from the bug.
When the fix comes next month, it’ll be an opportunity for Microsoft to test its new over-the-air update feature – a handy dry run for when the rumored first major update for Windows Phone 8, codename Apollo Plus, appears next year.
It’s good to hear that Microsoft has found the problem and is working on fixing it, but the non-committal December release date will offer scant comfort for those struggling with rebooting phones. After all, it seems to have plagued affected phones right from the start, meaning some could have been dealing with it for a month or more when the fix is finally issued. Here’s hoping Microsoft will deliver the goods at the beginning of the month, rather than after Christmas.