Palm software update for Tungsten W

With the Tungsten W Software Update 1.0, users can now enjoy the ability to lock their device keys with the keylock function, the convenience of retaining their GSM/GPRS connection even after turningoff their device, crisper email and web browser displays with new fonts and colors, as well as additional access to commands from menus and buttons.

With carrier activation, the Tungsten W handheld is a data-centric device with a sophisticated combination of wireless email, text messaging, Internet browsing, phone functionality, and classic Personal Information Management (PIM) software on a GSM/GPRS network. It features a built-in keyboard for easy data entry; one-handed navigation; and a crisp, high-resolution color screen. The Tungsten W handheld also features one of the fastest radios available today for GSM/GPRS networks.

Software Features

Tungsten W Software Update 1.0 is available in English, French and Spanish. The six essential features of the Tungsten W Software Update includes the following:

— Always-On Connection Capability — The updated software provides an Always-On Connection capability, even when the device turns off. Complete with configurable settings of “Never” and “Power Off,” the Always-On Connection capability enables the GPRS PDP context to stay active after the device goes to sleep.

— VersaMail(TM) 2.5.2 — This updated version contains Auto Get Mail, which automatically downloads new mail to the Tungsten W handheld and notifies the user; added sync support for local Lotus Notes mail; and up to 11 user- defined Microsoft Exchange, IMAP or Lotus Domino folders. Messages can now also be viewed on an updated display with new fonts, sizes and color options that allow the user to take advantage of the handheld’s high-resolution color screen. VersaMail 2.5.2 now uses strong, 128-bit AES encryption to safeguard email account passwords and contains improved attachment support, even playing back Voice Memo files. VersaMail now also has a message send retry and can pull mail from SSL mail providers, such as AT&T-Comcast Broadband.

— Web Browser — The Tungsten W Software Update includes Palm Web Pro 2.1, powered by Novarra, which can be used to replace Web Pro 1.1. Version 2.1 is a proxyless web browser. With the Palm Web Pro 2.1 proxyless browser, enterprise users now have the ability to access corporate Intranet information securely, when coupled with a VPN client provided by such companies as Mergic or Certicom.

— Keylock Functionality — The user can enable the keylock functionality by checking a box in the Keyboard Preferences Panel or by activating it manually using the Function-Power key combination. If keylock is enabled, all keys except for the Power key are automatically disabled when the device turns off. Pressing the Power-Function key combination unlocks the keys.

— LED Configuration — There are two new features in the Sounds & Alerts Preferences panel: “Charging LED” and “Coverage LED.” The former has an “On” and “Off” feature, while the latter has “All Coverage,” “Out of Coverage,” and “None” features. The Antenna LED indicator acts as a charging indicator, lighting up red or green if the device is charging or charged, respectively.

— TTY Support — Carrier dependent TTY Support is also included in the software update. It provides text support for customers that are hearing-impaired.

The software update will also include such features as a new Preference panel, explicit call transfer to enable a caller to transfer to a third party, and the ability for developers to suppress connection user interface. The device display can also be set to stay on during a call. Speed-dial lists can now be synchronized, and call history can be cleared.

Pricing and Availability

The Tungsten W Software Update 1.0 is available free via download from the Palm Support website ( ). A CD of the software also is available for purchase from The Palm Store ( for $29.95. The Palm Tungsten W handheld is $419 (estimated U.S. street price) without wireless service or activation rebate. The price will vary based upon network operator and sales channel.

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