Skip to main content

Atlanta, Chicago, and Indianapolis have the country’s best mobile networks, study says

rootmetrics mobile network city performance how will we survive phone calls on planes
Image used with permission by copyright holder
Smartphone use has grown immensely over the last few years, and that’s only set to continue. For many, the smartphone has become a necessity, and mobile network speeds are an important factor in bringing the Internet to everyone.

A new report has been released by mobile network analysis company RootMetrics, highlighting the best and worst cities in the U.S. when it comes to mobile network performance. According to the report, Atlanta, Chicago, and Indianapolis sit in the top three spots for the best performing mobile networks in the country.

“Metros can improve based on both increases in the area’s population over time, as well as improvements made by carriers.”

Perhaps most interesting about the report is that it highlights one thing in particular — larger cities do not equate to better mobile networks. In fact, New York, the most populated city in the States, ranked at number 76 in mobile network performance. Los Angeles, which is the second most populated city, came in at 94. In fact, only three of the top 10 performing cities were also in the top 10 most populated — Chicago, Dallas, and Atlanta.

Of course, there may be good reasons for this.

“A number of things can impact a city’s mobile performance, ranging from the number of users on a carrier’s network — which can lead to congestion issues – to the mobile infrastructure (e.g., number and location of towers and types of technologies being used by each carrier) to geography,” a RootMetrics spokesperson told Digital Trends.

Still, there is hope for these large cities that have consistently ranked low in mobile performance. Indianapolis, for example, increased in the reliability tests from being ranked at 93 to being number 7 on the list. This was due to much higher marks in users being able to get connected and stay connected on all four of the major networks. In fact, AT&T scored an impressive 100 percent in getting connected, while Verizon scored the same in staying connected.

Still, some cities may have scored well in one category, but scored poorly in others, leading to a lower overall score.

“Metros can either improve or digress based on both increases in the area’s population over time, as well as improvements made by carriers. When you look more closely at Phoenix, for example, you see that its Overall Performance weighted ranking (#115) may be bogged down by its Network Speed and Data Performance scores,” continued the RootMetrics spokesperson.

Scores themselves, according to RootMetrics’ statement to Digital Trends, are calculated based on an average of all carriers’ RootScores in a given city, which is then weighted by the national percentage of subscribers in those cities. What that means is that carriers with more customers are weighted heavier than those with fewer customers.

RootMetrics analyzes 125 cities in total, and it scores them twice per year. You can read the full report for yourself here.

Editors' Recommendations

Christian de Looper
Christian’s interest in technology began as a child in Australia, when he stumbled upon a computer at a garage sale that he…
It’s late 2022, and Verizon and AT&T still can’t beat T-Mobile’s 5G network
The T-Mobile logo on a smartphone.

It’s been 10 months since Verizon and AT&T flipped the switch on their new C-band 5G spectrum, but it appears both carriers still have their work cut out for them if they want to catch up to T-Mobile.

Market analyses and independent tests have agreed for years that T-Mobile is the fastest and most reliable 5G carrier in the U.S. That’s not surprising as it had a massive advantage by holding licenses for the crucial midrange spectrum that provides the best balance between range and speed. While Verizon’s early high-frequency mmWave rollouts allowed it to boast raw speeds that were significantly faster, those were confined to about 1% of its subscriber base.

Read more
The best 5G phone plans in 2022
Cell tower FM radio

There's no doubt that 5G access has come a long way in the past couple of years or so, allowing for faster speeds across the board. All three of the major U.S. carriers now offer nationwide networks, and all include 5G support in their main plans and some of them have prepaid 5G phone plans.

Given the fact that all of the carriers offer 5G coverage in their plans, you might be wondering which offers the best 5G plans. From AT&T, to T-Mobile, to Verizon, all plans have their pros and cons. Here's everything you need to know.
AT&T 5G Phone plans

Read more
When did 5G come out? The long, complicated history of its release
Blue panels showing 5G logo at CES booth.

Although 2022 will likely be heralded as the year 5G truly went mainstream, we’ve traveled a long and winding road to get here. Carriers began actively working on preparing this leading-edge cellular tech as early as 2015, but it wasn’t until the end of 2018 that the first 5G mobile towers came online. It also took until 2020 before 5G was much more than a curiosity for early adopters.

Although previous cellular technologies like 4G/LTE also spent a long time in the research and development stages, those didn’t experience nearly the same growing pains that 5G has. When 4G/LTE services began rolling out broadly in 2011, it was the same basic technology across all the major U.S. carriers.

Read more