Despite a handful of modest improvements, Microsoft still couldn't get us to switch back.

It seems that only yesterday, Internet Explorer was a clunky abomination of a browser that lagged behind its competition in all features, crashed constantly, and was generally frowned upon by anyone with the knowhow to download something better. Seeing as the latest version, Internet Explorer 8, was just released yesterday, that embarrassing recollection of failure literally was last week.

While browsers like Firefox, Chrome, Opera and Safari have made quantum leaps in performance, feature set and general usability within the past year, Microsoft’s offering, Internet Explorer 7, has remained practically stagnant since its release in 2006, riding on its success as the de facto “browser of choice” (or lack of choice) for lazy Windows users everywhere. With Internet Explorer 8, Microsoft has taken an incremental step forward, but probably not one big enough to lure power users back to the brand they abandoned many versions long ago.

Internet Explorer 8 includes all the usual claims that come with a fresh release, including faster performance, more security, and better reliability, but the gang up in Redmond have thrown in a few new toys as well. Accelerators, for instance, allow users to highlight words on a page and then quickly perform tasks with them. Highlight an address, click on IE8’s blue Accelerator icon that pops up beside it, and you can view it on a mini map almost instantly. Tabbed browsing now uses color coding, and Web Slices allow you to grab pieces of a page that change constantly (like a weather forecast) and turn them into a sort of mini bookmark that appears on the favorites tab.

We gave Internet Explorer 8 a fair shake, exercising features new and old in our daily browsing to see how far the software has come. While the latest version definitely marks an improvement over its ailing predecessor, we stumbled across enough caveats and pitfalls in the new features to dismiss it as a freshly revamped – but still fundamentally lame – browser.

Hands On

The very first stumbling block we ran across came as soon as we attempted to import our settings from our usual browser of choice – Firefox. While Chrome had no problems automatically duplicating bookmarks from an existing browser of choice and setting itself up to instantly feel like home, IE8 neglected the toolbar bookmarks –the most important – to keep its own mish-mash of “Suggested Sites” and “Get More Add-ons” pegged to the favorites bar. Thanks, but no thanks.
Visually, Internet Explorer 8 hasn’t moved forward much from previous versions either. A few years back, we could call the browser’s aesthetic “clean,” but with the likes of Opera, Chrome and Safari setting new standards in clean interface design, IE8 still looks somewhat cluttered in comparison. Like the old version, Vista does help improve the look quite a bit, though.

Browser Comparison

Browser Comparison

Microsoft has touted improvements to tab browsing as one of its biggest steps forward with IE8. Clicking on links from within one tab now opens them in separate tabs it color codes to show where they came from. All the news articles we read this morning, for instance, took on a pale yellow background, while the new tab we opened to start checking on eBay items showed up in purple. This can be useful for keeping different online endeavors separated within the same window, rather than opening a new browser for different tasks. You can also click a button marked with a tile icon to view all open tabs by as graphic thumbnails, rather than name, which can be useful when you have 14 different tabs open and only a few letters of each title to browse by. Both of these additions turned out to be genuinely helpful, but were nearly negated by one intensely annoying faux pas: The tab you have maximized is highlighted so weakly that it can be difficult to look at a bar full of five of them and pick out which is on top.

The premise behind Accelerators seems to be taking one step out the usual copy-and-paste routine we all play while Web browsing. Normally, for instance, you might find the address of a business, copy it, open a new tab, load Google Maps, and paste it in. With Accelerators, you can highlight it, click a blue icon beside the highlighted text, hover over “Map with Live Maps” and the map will flash open beside it in a square mini window. Alternatively, you might highlight a word you don’t know, and get the definition the same way. It’s a neat trick, to be sure, but the non-Microsoft implementations of it so far still require some polishing. When we substituted Google Maps for Live Maps, for instance, we no longer got a mini window, we had to open a new tab. And though the Wikipedia Accelerator tried to pull off mini window functionality, more often than not, it just spit out “We are unable to display this view” instead.

Web Slices also leverage this simple overlay technique, sitting on the favorites bar like bookmarks until you actually click them, when they open as a mini window instead of a new tab. If you just need to know the weather, for example, a Web Slice is a faster way of pulling it up in a hurry, compared to navigating to the full Weather.com page for your city. Trouble is, there aren’t many Web Slices out there right now, and those that do exist didn’t seem too useful. You can check out the top stories on Digg in a hurry, for instance, but unless you’re interested in the top four stories, you’re better off just taking the extra second to visit the real page and see them all.

Microsoft has made a point of reminding the public that Internet Explorer runs significantly faster than the previous version, which is a bit like bragging about beating a Ford Festiva in a drag race in your new car. Internet Explorer 8 undoubtedly improves on that track record, but not enough to run with the latest crop of hares, including Firefox and Chrome. Multiple benchmarks, including Java’s SunSpider, show IE8 lagging behind its competitors. But those are benchmarks, and in real life we noticed little difference between Chrome and Internet Explorer. We pitted three browsers against one another in our own informal test – how fast each could load Gmail. Chrome did it in 1.9 seconds, Firefox in 2.2 seconds, and Internet Explorer 8 in 3.1. That’s a large disparity between the top and bottom, but in real life, you’re not likely to notice without a stopwatch in hand.

There’s more of course – a visual search that pulls up a list of thumbnails as you type from the search bar, a slate of useful options that appear in every new tab, and a “compatibility view” that allegedly improves the look of pages coded for old browser. There’s even the much snickered-about “InPrivate” mode that allows you to turn off the history on your browser altogether. But in truth, all of these features are pretty easy to overlook unless you know what you’re looking for, and equally easy to dismiss as gimmicks.

Conclusion

We’re glad that Microsoft hasn’t forgotten about Internet Explorer entirely. With about three quarters of the browser market nailed down, it very well could. But Internet Explorer 8 makes it clear that Microsoft is doing the bare minimum in the innovation department to keep up, and hasn’t been attempting anything near as ambitious the projects Google and Mozilla have cooking away at their labs. None of Microsoft’s more unique features, like automatically colored tabs, Accelerators or Web Slices really blew us away or tempted us to move on from other browsers. Chrome remains faster, Firefox remains more customizable, and Safari remains more user friendly. Until Microsoft can topple one of these all-important categories, Internet Explorer remains where it has always been – the standard for people who don’t care.

Showing 19 comments

  1. coffein at 6:05am 29th September 2010 IE... its not a feature... its a bug
  2. Micrononsense at 7:49am 23rd June 2010 IE8. The most human element, the user interface, is now LESS customizable. Wow, that's real "progress".
  3. CARNI at 11:29pm 5th March 2010 IE sucks. There isn't even an add-on to stop those alert( ) boxes from coming up, which means I had my virus protection software block a trojan when I got stuck on one of those sites that "scan" you and wont' let you navigate away without a control>alt>delete that loses all the tabs you had open. My dad refuses to try Firefox, so I have to deal with IE when he's at the computer. It's retarded. I swear IE is just there so microsoft can make money off people whose browsers get infected by the crap THEY won't patch for!
  4. dang at 9:52pm 15th December 2009 I agree with you on IE, but windows is not a one hit wonder. Windows 98 was awesome, windows NT was awesome, windows 2000 was awesome, Windows XP was awesome, and I'm digging Windows 7.
  5. Will at 9:37pm 15th December 2009 I still think Safari is much quiker and more reliable than all the others. Internet Explorer is one of the most unstable browsers ever - I'm sick of it. Bill Gates has not invented a good thing yet since Windows... one hit wonder.
  6. Cam at 1:40pm 2nd July 2009 I'm pretty sure the people who are talking about IE8 being better than other browsers aren't using the latest versions of them. Also, the addons for IE are mediocre at best. And since I've had to fix it more than 5-6 dozen times in our computer shop. It's a problem child.
  7. Bill Jamison at 7:01am 19th June 2009 Downloaded IE 8 , wish I hadn't . Now , cannot open Word documents in Windows mail, Can open in documents but not in e mail attachments. How to fix?
  8. Simon Snake at 4:03pm 15th June 2009 Hi

    Your article was fairly balanced, and in some ways I agree with what was said. Unfortunately, as you pointed out, IE remains the only choice for users who can't or won't change to something better. Being written by the same company as the one who makes the operating system also helps, as you can integrate the favourites into the user profile, etc, etc, but I agree with some of the comments that have been added. I too, have been forced into using Internet Explorer 8 after changing to Windows Server 2008 on my server and Vista Business on a laptop. I can't get access to even the simplest things like Google Maps, eBay, etc, etc, and while it may be or not be a problem with IE8, windows also has been made more secure, and asks you to confirm you want to do this or that. You also have to add every single site you believe to be ok into a trusted sites section of the IE8 Internet Options. The trouble is that one web page may consist of elements from 5, 10 or in some cases (like ebay) more different web addresses, and every single one has to be in the trusted sites for the page to display correctly. Now, for the most part it's not too difficult to do, but in some cases it becomes really irritating far too easily, and becomes something that you do automatically without reading what's on the screen. That is where any level of security falls apart. The problem is getting the balance right, and so far IE8 just doesn't quite feel right for me. Sorry to go on so much, but this is something I've been finding to be really annoying, and I can imagine the frustration that the average IT Support team are going through when they upgrade...
  9. Mark at 4:55pm 5th June 2009 JUst downloaded IE 8 and nothing but headaches....for instance, it won't display the ebay pages (and many others) correctly. i am somewhat comp savvy but cannot figure how to fix this. Anybody got any ideas?
  10. hazem zoom at 10:36am 21st May 2009 please for all of you whop are just internet users.

    IE has some issues but technically for web-designers it's the best.

    I worked with other famous browsers, each one of them has a big issue that's not recoverable:

    -Opera is fast but has some issues with Div tags.
    -Safari is stable but needs alot of add-ons for flasj and flv and media to work like others
    -chrome looks good but it's still new and needs more
    -and the last Bad of all "firefox",which has alot of issue until its v3.03 which are "issue with fonts size,issue with images that don't show and not fixed until now and Mozilla company know that well and didn't fix,,,which means "A BIG ISSUE IN FIREFOX ENGINE"

    please,for the auther of this article and others who agree with him,,,,take care of what you say,,,and use a good copy of operating system before you install a browser to crtic it and find it make issues because of your bad operating system installation.

    IE is the base ,all other browser until now float around it...it's not our problem that you are not able to recognize between its issue or its problems because of your bad installations...........
    1. coffein at 6:03am 29th September 2010 IE is the Base? oO Well, in case of rendering websites/CSS there are 2 groups: 1. the browsers, that care about the standarts, like firefox, safari, chrome, opera, etc. 2. the browsers, that give a shit, like IE6, IE7, IE8 You should start your webdesign with the first group of browsers. If you do i correctly, you will find out, that your page is looking good with all standart-confirm-browsers and then you just need some hours to hack your css to tell the IEs, how to render it.
  11. IE8 google tab at 9:14pm 11th April 2009 um i just got internet 8 but some tabs put on like google don't appear it says i hav to diagnose it every time bout to up date it. but i really dont now how to use other browser once again i agree that internet explorer is for the standard for people who don't care.

    may switch to fire fox or chrome
  12. leon dombroski at 9:23pm 25th March 2009 hey!! i just discovered that the little red (x) that pops up on the right side of the address bar is for deleteing whatever single address that you want to. yyeeeaaa!!!!!! finally!! and then i tried to remember how to get back here to tell it and went to the wrong site and found it there also.well,,at least i found it BEFORE i felt stupid! ha-ha
  13. leon dombroski at 8:55pm 25th March 2009 just downloaded ie 8 today. also had to update google bar to #5 to be compatible. darn thing is so full of addresses that i don't go to. how do you stop it from adding all those addresses???? takes me a while to figure out where what i want is at.tried deleting history but it all did'nt go. other than that,i see no problem,,,,,yet.
  14. Ian Bell and Dan Gaul at 2:59pm 23rd March 2009 Cory,

    I honestly don't think people are aware of other browsers, they simply use what their system comes with.
  15. Cory LaViska at 11:59am 23rd March 2009 Excellent write up. Your conclusion emphasizes a great point that developers often blame for slowing down the future of the web: "Internet Explorer remains [...] the standard for people who don't care."

    And as long as people don't care, we'll be hard pressed to see them switching or upgrading to a more robust browser anytime soon.
  16. Ian at 9:19am 23rd March 2009 I am still using Chrome for most browsing, it's twice as fast as IE8 and doesn't feel bloated.
  17. Mike at 2:45pm 22nd March 2009 Tried all the browsers and IE8 is definitely the best now..
  18. Jim at 11:38pm 20th March 2009 I've had some pretty bizarre issues with this IE8.It has effected copy function even when offline and not using IE.The tabs have vanished several times when using it and it started acting like IE6. It keeps asking for an update but the update doesn't seem to exist or it won't download.IE7 seemed more reliable and it always seemed to handle more sites than Firefox did. Hated Firefox issues, all the time screwing up. I do like some of the features on IE8 but it needs the bugs out, I don't think it was really ready for release.Of course if I could get that update that it keeps asking for, maybe that would help.Hey, and whats up with support?
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