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What a let down!!!
By: Emily Cox
November 6, 2009 @ 11:25 PM
I pulled it out of the box and hated it!! It is as slow as the first computers, the software upgrades dont help AT ALL!!! And after a week of using the horrible thing I was texting and the screen cracked. I have not dropped it of hit it. And 2 days later my husbands did the same thing. And as if that werent bad enough today my husbands wont even cut on and is fully charged. Please if your are reading these reviews dont do as I did and ignore them. This phone SUCKS!!!!!!!!!!!!!
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Don't Do It!
By: Greg
October 27, 2009 @ 5:22 PM
I’ve had this piece for about 6 months. I liked it at first as I got used to the touchscreen. Now, the interface lags behind the touches and typing has become much worse with the 5.0 version of the device software. The orientation sometimes works and then there are times when you can’t even press the Back button and get out of an app without pulling the battery to reboot. Access to email is great but I have found that it’s not worth the headache. To make a call with a simple touch is nearly impossible. I’m going back to a phone that does just the basics. Smartphone? No, not very smart at all. Don’t do it!
Rating: 4 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
DON'T BUY THIS PHONE!!!
By: Reese Burnett
October 19, 2009 @ 12:21 PM
It’s an unbelievable wreck of a device. I can’t wait to get out of my contract. That’s all I have to say. You’ve been warned.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Good Fricken Gawd
By: Jet
October 12, 2009 @ 11:04 AM
I had the iPhone previous to this, however, my wife and I have been Verizon subscribers for like 10 years. I had the iPhone for work and they had some cutbacks so I couldn’t afford the extra close to $100 a month, so I dropped the iPhone. I’m now wishing to God that I’d never done that. The Blackberry Storm was promised to be as close to the iPhone that there is…and nothing could be further from the truth. This phone seriously sucks. I hate it. The constant lock ups to the point I can’t answer a call or open any app. The 5 minute reboot when I take the battery out due to the lockups. I’m seriously gonna bring this phone to the local Verizon store and chuck it at someone like a Ninja star. I could care less about losing the $150 I paid. I just want the damn thing to work for once!!
Oh…but the camera quality is pretty good – if it ain’t locked up!!!!
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Never buy this phone - you will hate it
By: Fred Raab
September 6, 2009 @ 7:24 PM
This is the worst phone I ever had. The key board sucks. The applications are dificult to get from one to the other. When you are on a call you can’t easily get to the keyboard etc. I’ve used it for 2 weeks and wnated to take it back to Verizon. I dropped it from the coffee table and the screen cracked. Now I’m out $150. and a useless phone. Neither verizon or Blackberry will stand behind a phone that did not work and only 16 days old. It’s now in a scrap heap – never buy this phone
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Blackberry Storm - A poor excuse for a business appliance
By: Roy
September 6, 2009 @ 7:18 PM
While the phone looks modern and flashy, and I can’t complain about the quality of the build, the functionality of the phone for business users is extremely poor.
Here are some of the main concerns. These concerns have been vetted by at least 6 users in my department alone. OS upgrades help matters, but not much. All of the users are attempting to get different blackberry models as a replacement for recently received Storms. Other than the person responsible for purchasing our company phones, I have yet to find anyone who rates this phone above average.
1. When making international calls, more than half the time, a received or previously made call cannot be automatically redialled. You have to reenter the “+” and country code.
2. You will be constantly hearing “Say a command” every time you pick up the phone because of the positioning of the side buttons.
3. Accelerometer (device to switch between portrait and landscape views) is incredibly slow.
4. Device often locks up in portrait or landscape mode regardless of device position
5. Device often freezes, sometimes to the point of having to remove battery to reset.
6. It is impossible to type quickly or accurately. Even with familiarity, typing efficiency is about 60-70% of any standard phone. Accuracy is about 300% worse.
7. Positioning, cutting and pasting (i.e. any edit functions) are virtually impossible with the touch screen.
8. Picture taking is impossibly slow, particularly with flash
9. Keypad is normally not there when you want it, and there blocking info when you don’t want it.
10. Keypad functions poorly if you like to use one hand to type “across” the qwerty keypad. You will be constantly selecting an adjacent letter.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
avoid it like the plague
By: Phillip
September 6, 2009 @ 7:17 PM
Its the worst phone you can get, drops calls all the time, voice fades you sound like a robot, interface freezes, keeps going on mute if you stick it under your chin. Whats worse is vodaphone keep insisting the phone is fine and there are no problems – its so bad its bizzare – they shouldn’t even stock it.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Steer clear of the Storm! Sluggish & poor sound quality.
By: Mark H
August 27, 2009 @ 10:13 AM
I bought a BlackBerry Storm in Jan 2009. I tried it at the store and it seemed a bit awkward to use, but the staff at the Verizon store assured me that it would take a few days to get used to. I had never tried another smart phone; never touched an iPhone, but I was fond of my PowerBook and iPod, but I decided to go with a Blackberry because I thought it would be easier for my company to support it. Bad decision.
I was a Blackberry user for 6 years and a Verizon Wireless customer for over 10 years. Yesterday I activated my iPhone after switching and I cannot be more emphatic, you do not know what you are missing until you try it, in order words. The Blackberry Storm is an absolute piece of crap compared to an iPhone. It’s not that the iPhone is cooler looking (it is), it comes down to performance and support for me. I went through 3 Storms in 6 months and I would have had to buy my 4th, however I demanded that Verizon move me to another device (anything other than the Storm) without a charge, they refused. My latest Storm dropped a call every 3 – 5 minutes. The sound quality was terrible; impossible to use without a headset/mic. The camera was so slow that most pictures were blurry. And the keyboard, that special touch click screen is supposed to make typing easier, I guess nobody tested it out with real people. Then of course the fact that using the keyboard and device is painfully slow, it’s so sluggish.
I complained about the device to Verizon many times; they would not replace it with a different device. I told them I was dropping service for the iPhone and the Verizon guy said I would come back to Verizon. My initial tests are in, the iPhone is far superior, better sound, lightning fast interface, great touch screen, great options, & web is faster. I’ve heard Verizon say they had better web app speed, but what good is it if it takes a full minute longer to get to the app. Go iPhone!!!!!!! Steer clear of the Storm!
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Blackberry Storm
By: Sangeet Seth
August 24, 2009 @ 10:58 PM
To Me Blackberry signfies quality and confidence. I would think if Blackberry is giving it they must have thoroughly checked it, but their phone STORM crashed all confidence I had. How could RIM cheat us with this crapy phone. It is BAD BAD BAD. It hangs, crashes. Their press screen does not work all the time. I am sick and tired of taking out battery and rebooting it. DONT EVER BUY. BLACKBERRY IS NOT TO BE TRUSTED. Yes if you hate someone really please refer this phone to him to buy. Sangeet
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Needs a severe software uprade.
By: Frank
July 19, 2009 @ 8:45 PM
I have had my 2nd storm now for 7days. (The first had a 17 hour battery life) The keyboard in landscape needs re-drawing as it works best if keys are pressed on the left-hand side!
The battery software is obviously wrong as NO WAY will it standby for 15 days. I have had 130 hours and not used at all, NOT 352 as is claimed. On some web pages attempting to ‘click’ a link only makes it Zoom in on the page!
I only hope RIM / VODAFONE get a grip and get out a corrective software up-grade to resolve its many ’silly’ problems soon, as it could be such an ACE phone.
Rating: 8 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
great phone. i love it.
By: john fenn
June 24, 2009 @ 11:37 AM
This is one great phone. I just love it. The hiccups, and there are many, are only a small inconvenience but tolerable. I had a learning curve for a short time but I am used to it now. Hover (contact glow) and press is a great idea. It’s like having a mouse button, drag and click the screen. And the quality is very high end with good plastics, metals & one helluva Nice screen display. Beautiful resolution. Only complaint, I wish the clicking noise from the screen would be more silent and just leave the screen button feel.
Good job over all. Bravo!
Rating: 10 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Frustrated!
By: JENNIFER
June 12, 2009 @ 9:02 PM
I have had this phone for about 3 weeks. My IT guy “upgraded” my Blackberry to the Storm. I use mostly the phone and the e-mail functions as an outside salesperson. I use the phone up to my ear and I am having the same issues as other people with pressing the mute button with my check bone all the time. I now tell people at the beginning of a call to please do not hang up if I do not respond right away because I will not realize that the mute button has been pressed until I do not respond and they start saying …”hello, hello”. When you press the mute off button, it sometimes just changes screens and then you have to fight to get back in order to press mute off again. All while the customer is on the phone waiting for me. My accelerator stopped working only in the e-mail program switching to landscape ode, which is the desired position to type using the full keyboard. I can no longer access the full keyboard for e-mails. Have you tried an emergency e-mail using the phone keyboard to type. That is a disaster. Try writing a technical e-mail or an e-mail to an overseas colleague when the phone tries to change the name and words to something simple that it recognizes. I thought I had turned the auto complete feature off! It continues to go back 2 to 3 letters and change the whole word to what it wants. Very furstrated.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Worst phone I ever owned
By: Dee
June 12, 2009 @ 8:58 PM
I got a Blackberry Storm 9500. I have never been compelled to write a bad review about anything so this is my first. The storm is the worst phone I have ever owned and I’ve had cell phones since 1994. O/S is pig slow, it hangs, crashes, stalls when answering calls… need I go on? Needless to say I ditched it, simply could not bear it for another minute.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Your worst technology nightmare comes true.
By: Larry
April 24, 2009 @ 2:04 PM
Heavy, chunky, sluggish, unstable, unreliable. Reboots constantly (known problem – check around). Reboot takes forever. Poor sound. Poor voice recognition. Screen flips between vertical and horizontal mode, regardless of how it’s held.
Actually I like my Storm much better now that I smashed it against the dashboard and I finally succeeded in breaking it beyond repair. I have had it for about 5 months and I paid plenty for it. That said, the satisfaction of smashing it made it all worthwhile. For starters, the interface has a response I feel I can only describe as wading through an 18″ deep lake of frozen molasses. Want to play games on it? Forget about it. Sound is weak and scratchy. Voice recognition is poor. It’s chunky and heavy. All that aside, that isn’t the major problem. Shortly after I got it, it sarted rebooting multiple times per day (like 10). Bad enough, but on top of that, it takes 5-10 minutes to recycle. 10 hours of tech support (really!) with Verizon improved it to about 2 reboots every 3 days. Unfortunately, over time, it became worse again – much worse – finally rebooting every time someone tried to call: 1 ring – 1 vibration – reboot. Oh yeah – and it didn’t save the number either so I had no idea who called. After it did this to me about 15 times in a row over a period of 3 days or so, it hit the dashboard. FYI Verizon AND Blackberry customer service was abysmal. This happened 2 days ago (4/14/09). I bought an iPhone. It’s killer. I love it. For the record, I’ve been using cell phones since they weighed pounds, came in bags, and air time was $2 a minute. I wasn’t born yesterday and haven’t smashed anything since I pounded a keyboard when the PC ate my spreadsheet and cost me 4 hours of work – I think that was back in ‘87.
As of this writing, Blackberry has yet to upgrade the operating system and it is 100% a Blackberry problem. These are in no way ready for prime time and should never have been rushed to the market.
If you’re a masochist and like being tortured, this is definitely the phone for you.
Else, if you really want a useful, elegant, stable, and smooth as silk touchpad phone, then do what I did, suck it up and buy an iPhone.
Consider yourself warned.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Don't buy this device!
By: Justin
March 18, 2009 @ 11:16 AM
I recently bought the BB Storm, and I absolutely hated it. Its functions and browser are very slow and it is very difficult and annoying to text msg on. If you want a Blackberry, go with a Curve. I deeply regret switching from my Curve to the Storm. The only good thing the Storm has going for it is the sure press technology but guess what…if you don’t have touch screen, you don’t need sure press! This phone is way over rated and needs to be taken away by a big storm like a tornado or a hurricane.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
NOT WHAT IT'S CRACKED UP TO BE.
By: Erica
March 11, 2009 @ 11:33 AM
I was looking for another phone carrier this December to switch from crummy T-Mobile. I was looking to go to Verizon, but wasn’t sure what phone I would get. My mom told me about the new Blackberry Storm she’d received from her job. So I wanted to use hers as my trial and error period. I put in her personal contacts for her and it took me forever with that stupid key board. I hate that you can’t just click and get what you want. It’s a tap to highlight and another tap to click…dumb. It’s bulky…but what Blackberry isn’t. The speaker on the phone was pressed some how and it took us forever to find out how to get it off, there was nothing but a black screen. So after Blackberry’s failure to impress me with this phone, I decided to go to AT&T and get the iPhone. It’s much better and I haven’t had a dropped call yet from AT&T’s shady network. So she’s stuck with this so called Blackberry and I’m completely happy with my iPhone. The only good thing about this phone is that it’s new, meaning there are going to be updates to it to help those with problems…just like the iPhone.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Just got the Storm yesterday, my thoughts...
By: Baz
March 11, 2009 @ 11:30 AM
I am an IT professional buying and setting the Storm up for a company executive…The Storm looks great, feels great, but it has no practical use whatsoever. If you bought this phone to use as your main business phone, GET RID OF IT NOW. I can’t believe, with touch screen technology being available for 20 years, this “push” touch screen is all the BB engineers could muster. Try texting on this phone, I DARE YOU. I can’t even get 1/3rd the WPM I can on a device like the Treo 755P or the BlackBerry 8830WE. Yeah, the screen is pretty, yeah, turning it sideways is fairly cool, that’s about it. Performance is ultra slow, application response time probably seems fantastic if your only other device was a 1987 bag cell phone. Anyone who has worked with a serious amount of smart phones would get rid of this thing ASAP, and that’s exactly what I am going to do. Major fail on the part of BB.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Back in Two Days
By: Took it back in 2 days
February 5, 2009 @ 3:28 PM
I just purchased the BB Storm two days ago and I just returned it…now I am writing a review. This phone is terrible!! I am a IPhone owner but I wanted something that did MMS so can send pics of my 1yr old to friends and family. That worked fine but the rest of the phone is a piece of garbage. My two main problems was the syncing of my contacts and how the screen is able to push the other icons while I am talking….not good at all. Plus they gave me a refurbished phone!!! How can you give a brand new customer who just spent $247 on a phone a refurbished phone!! Anyway my advice is to stay away from this phone until they make a real Iphone killer….don’t think this will ever happen but when it does I will be there but until this IPHONE….RULES!!!
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
My Storm Review
By: lyf4ce
January 1, 2009 @ 10:03 AM
I don’t expect much from a phone. Then again, maybe I do – I guess it’s all in perspective. But I do expect it to function well, as a phone. It seems to me that practically all the reviews written about the Storm have looked at the gadget’s neat new features and really gone into depth breaking them down – the touch and click screen, the accelerometer, the browser, the music and video players, the camera, etc. I haven’t really seen a review of practical use of the thing as a phone. So here I go, and for those of you fans of the Storm out there, you might want to cover your eyes for a bit.
Talking on the phone
To be fair, I believe the Storm suffers the same issues as other non-flip phones of the same size. In order to hear someone, I can hold the phone in a normal position to my ear. But in order for someone to hear me clearly, I must shift the phone down so the microphone is closer to my mouth, and since the speaker is then far from my ear I cannot hear if someone is trying to say something in reply to me. This means that there can never be a true 2-way conversation. Now, I know there are those that will say: “People shouldn’t be trying to talk while you’re talking anyway – that’s just rude.” But the fact of the matter is that it happens to everyone and is often a normal progression of conversation. I’ve never had this problem with any flip-phone I’ve ever had. Of course, I’m sure using a Bluetooth device is also an alternative, but I don’t always carry one with me and even so that’s not a fix for the problem, it’s an inconvenient workaround. Big difference.
The other major problem I have with actually being able to talk on the Storm is with the touch screen. During a conversation a menu screen is displayed with buttons for Speaker, Mute, Flash, and Add Participant. A couple of these buttons change based on whether you’re already on speaker or if you have another person conferenced in already. While on a call, if the phone is pressed ever so slightly to my face just a bit too hard, I may end up activating any of these buttons accidentally. I can’t tell you how embarrassed I’ve been when having personal conversations and my face ends up pressing the Speaker button for all to hear within several yards of me. Or when I accidentally press Mute and the person on the other end thinks I’m ignoring them when I’m actually responding, believing I’m participating in the conversation. And don’t get me started on clicking the Flash button with my face accidentally.
The thing I perhaps like most about the Storm during a conversation is that it seems to cancel out my background noise pretty well. Other people can hear me pretty clearly while I’m talking even if I have fairly loud background noise, which I frequently do at work. But considering that I have to move the phone down to my mouth to talk into the mic so people can hear me, this wasn’t much of a surprise.
Features
The Storm is a neat gadget. It can do all sorts of things, and it’s really a pretty cool device. That being said, here is my take on some features that I have come to expect from even much less expensive devices that are lacking in the Storm.
Delete All – This feature should be available at every menu location where it is possible to have a lot of entries. The main locations for this are SMS, the Call Log, Messages, any of the Media subfeatures (Music, Videos, etc.), even Contacts. The ability to delete 150 or so SMS messages all at once, instead of one-at-a-time, is invaluable! Just ask me if I’m sure I want to do it to make sure I know what I’m doing…
Add SMS sender to Contacts – There is currently no option to add someone’s number from a text or SMS message to your contacts, or update an existing contact. When people change their numbers and send a text with their new number it’s nice to be able to just use the text message to add/update their number.
Call recording – There are many situations where recording your conversation with someone else is useful. I understand the legality issues of “wire-tapping”, but there are many other phones out there that will at least record what the other person on the line is saying. I don’t see any reason this nifty little gadget can’t do the same.
Typing – What can I say? I just can’t type as fast on that on-screen keyboard as I can with a button keyboard. And my accuracy is atrocious now.
Other Issues
While the touch-and-click rotating screen is perhaps a revolutionary and useful feature, I’ve found it has its serious bugs. Before the release of the newer OS, the accelerometer was extremely slow and clunky. That issue seems to be getting better, but I still have other problems.
As I mentioned above, the touch screen is too touchy during a conversation. But that’s not the only thing. Sometimes the screen goes blank during a call – no menu options at all. You can still click the screen and push buttons that should be there, the buttons just don’t display.
Or how about the fact that, for some reason, the screen rotates during a phone call and goes on speaker. When this happens there is no button option to take the call off speaker, and no option to do so even when you press the Menu button. It’s gymnastics to try to get the screen back to Portrait mode, let alone take it off speaker.
Let’s talk about GPS and Wi-Fi for a minute. I read the specs for the Storm before I purchased it so I never expected it to have Wi-Fi. Verizon’s 3G network has been great for web browsing. I can understand, and have indeed experienced, instances where Wi-Fi would have been nice, but lack of it hasn’t really effected my overall productivity yet. And we all know that Verizon loves to make you pay for VZNavigator. While use of Google Maps would be an excellent thing, again, I knew going into the purchase that Verizon isn’t really wont to unlock the GPS functionality entirely. Another “nice-to-have”, but isn’t really necessary for functionality.
So….
The other reviews I’ve seen have extolled the Storm’s technology and it really is a revolutionary gadget. In terms of moving technology forward, I believe Blackberry is taking large steps. And no new technology comes without the price of learning from a market testing trial-and-error period. We have to learn to expect that new advances will always come with some period of time before the technology can be perfected. But we must continue to make advances.
That being said, functionality should not be sacrificed for the sake of a few neat new things. If a device is not functional it is useless for its intended purpose. The Blackberry has traditionally always been more than just a phone. And for most of the features that it contains other than a phone it works pretty well. The camera, the music player, the LCD screen for video playback, the Docs-to-Go and email features all prove the device’s versatility and work pretty well. But the phone functionality of the device is extremely lacking and has a long way to go before I can consider it appropriate for my needs.
Rating: 6 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
piece of junk
By: Dr. Jamie Pleasant
January 1, 2009 @ 10:01 AM
This is a piece of junk. I bought first day and it takes 5 clicks to get to one thing being done. I turned it in this week and got another different phone. This product was half baked and very disappointing.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Heck of a phone
By: Cole
December 5, 2008 @ 10:33 AM
Wow! These people couldn’t have made this phone sound any worse. It’s funny how they only found one downside to the phone, yet make it sound like it would be the worst purchase you will ever make. I am here to honestly say this phone is one of the greatest phones out there. Yes, they are correct that it isn’t as great as the iPhone, but it is definitely by far the closest thing to it. if you are going to let the ability of not being able to lift your finger up before pressing your other finger down ruin your decision then I feel sorry for you. It is just like typing on the computer, you don’t press two keys at once. You press one then lift up and press the other. I apologize for anyone that accidently reads these reviews on the Blackberry Storm, because they completely trashed on it. This phone is an amazing, fast, great for everyday work phone. I highly recommend it to everybody. Please do not listen to these iPhone worshipers, this phone is just as good.
Rating: 10 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Not Impressed
By: Tanya
December 5, 2008 @ 8:32 AM
Well…. Had to get it because if I didn’t I would wonder “what if”. HATE IT and within a week am sending it BACK! Touch screen, ya right. You will NEVER be able to TXT fast like with other Blackberry’s. Options STINK and the web browser is little to brag about.
Do yourself a favor and PASS on this one.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
NOT GOOD!!!!
By: Tom Coffee
November 25, 2008 @ 10:54 AM
Really bad. Get an itouch if you want to play. If you need a phone to be a phone, calendar, text machine – this is not the phone for you! I hope I can get a full refund and not get the run around. I also will work to get out of my contract, because I wouldn’t have entered into a contract if I knew they were selling this piece of junk. Don’t try to convince me a turd with a bow on it (nice camera, gps, etc…) is still nothing more then a turd if it isn’t (at it most basic level) a good phone.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
blackberry storm
By: Melissa Harvey
October 12, 2008 @ 3:54 PM
My feeling on the new Blackberry Storm is that it is genuis! The spring backing helps with any stubby fingers so as they do not hurt the phone like the Iphone. The Instinct is more for teenagers in my opinion. This could keep my schedule and do my business all together. It almost does a better job than my own secretary.
Rating: 10 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No