Aliph Jawbone Review

8.5/10

The Aliph Jawbone is an excellent headset that uses some interesting techniques to minimize background noise.

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Highs: Stylish design; clear voice quality; customizable fit

Lows: Large size, ; slightly inconsistent voice pickup

The Aliph Jawbone Bluetooth headset promises an amazingly clear call reception, regardless of how much noise is around you.

Summary

The Aliph Jawbone is the latest stylish Bluetooth headset to hit the streets. Aliph touts a new noise reduction system called Noise Shield that uses an innovative technique to remove background chatter. Does it work? Is the Jawbone premium headset worth the premium price? Read on to find out.

Features and Design 

There was a time when the sight of a person mumbling and laughing to themselves meant only one thing – and use your imagination here. Once cell phones caught on, we learned to look for the dangling wired microphone before assuming psychosis. And now, even that telltale wire is gone, thanks to the ubiquity of Bluetooth headsets. What’s more, headsets have gone high-style, as $100+ USD options mark the luxury lines from each major manufacturer. 

A new company called Aliph, has built their first offering around what they call Noise Shield technology. The idea is simple — the headset should only care about sound when the person is talking, which requires moving their mouth (and thus, the name "Jawbone" for their first device). The headset extends over the muscle that moves the jaw so that when the mouth moves, a small rubber piece moves. This acts as a switch that tells the headset, “Hey, there’s someone talking here!” Noise that occurs without the wearer moving their mouth is greatly diminished. Ventriloquists will want to look elsewhere.

The Jawbone is slightly larger than most premium headsets, due to the need for it to extend over the jaw. This does not translate into weight, as the Jawbone is substantial, but light. There is an obvious amount of effort put into the choice of materials. The outer shielding is available in red, black, and silver. The activity light glows a diffuse white or red to indicate status. The remainder of the body has a glossy black finish. The only two buttons on the unit are completely concealed. The Talk button is hidden under the colored plate, and the Noise Shield button is the entire back-most surface behind the activity light.

Fit is everything with the Jawbone, which is why Aliph includes four ear loop sizes and three ear insert sizes. The headset can be used on the left or right side of the head by inverting these two pieces. A series of holes along the back of the headset fit into the charging cable, which is included in the packaging. A USB charging cable is supplied, which plugs into an AC adapter. 

Aliph Jawbone
Aliph Jawbone and accessories

The packaging of the Jawbone is immaculate. The clear plastic case shows off the headset on a custom molded pedestal, like a piece of art. The base of the box hides a box labeled “Customize Your Fit,” containing the earloops and earbuds, and a box labeled “Power Up,” containing the charging cable and adapter. The initial charge took around 5 hours and lasted approximately 3 days with moderate use.

Aliph Jawbone
Aliph Jawbone

Use and Sound Quality

Operating the Jawbone is straightforward. The Noise Shield button pairs the unit when the power is off. The Noise Shield function can be turned on and off while the unit is in use without disconnecting. (The May 22nd Digital Trends Podcast contains a sample of the sound quality with and without Noise Shield for those curious about the difference in sound quality.) We got mixed results on outgoing sound quality. Some people we talked to thought the Noise Shield made us sound far away, while others thought the clarity was exceptional. The most likely cause of this was improper placement. We used the headset as an average, everyday person would, which means that unless you pay particular attention to each use of the Jawbone, expect mixed results. There is no way for the wearer to know if the headset is properly placed, unless someone at the other end complains. Incoming sound quality was exceptional, both in clarity and volume. Volume is adjusted by tapping the Noise Shield button. 

Conclusion 

The Aliph Jawbone is an excellent headset that uses some interesting techniques to minimize background noise. While the results can be somewhat inconsistent, the overall quality of incoming and outgoing calls is exceptional when fit properly. The Jawbone stands out as a stylish headset that’s sure to turn heads, and it competes handily with other premium headsets.

Pros: 

• Stylish design
• Clear voice quality
• Customizable fit

Lows: 

• Large size
• Slightly inconsistent voice pickup

  • vijay
    I got mine from a Cingular store. I was not impressed, made a some clear calls. Most people said it was muffled or had an echo. Alot of static with my LG VX8600. I returned it. However, noise canceling feature was good.
  • George Appleby
    I bought mine in February when they first came out. Many people complemented me on the look. The audio was mediocre as it is hard to control the volume, I had to keep pushing the earpiece into my ear so I could hear the caller (I use a Treo 700 on Verizon). People said they heard me fine, but could hear music in the background. Wind noise is always a problem.

    The issue started when the headset turned itself off about 10 seconds into a conversation. I reset it, as the manual stated, and re-synced it. Then it seemed to work for a while. In the evening it started shutting itself off after a few seconds of conversation. The battery was full, everything was checked.

    I sent an email to customer service and they informed me that somebody would get back to me in 2 to 3 days. This is unacceptable. I need a headset, and I may be forced to buy another one while I wait for Aliph to acknowledge my query.
  • John
    So, someone told me about this headset... I saw the 2 video demos and thought.. wow.. that is cool... I went out and got me a new unit... charged it up... wait and wait for 2 hours... paired up turned it off and turned it on (now noise shield is on!!) and made a call.. expecting the other person to say that she only hears me talking besides the not so loud background noise... NO... she hears everthing... I am returning this headset and going to use my other one.. don't see the differences from my old and cheaper unit..
  • Miguel Romero
    I am on my third Bluetooth because I am trying to find the ultimate noise reduction bluetooth device. I have talked to three people and they tell me that they can hear the background noise and they told me that my Plantronics has a better sound. My brother who hates talking to people with Bluetooths says that the Jawbone has the best sound yet. Therefore, I am not really sure that the Jawbone is the best noise canceling technology out there. I am having trouble turning the device off.
  • Trader Jack
    I have used the Jawbone for a little over a week now with my BB 8830 and have to say it is the best of several (Motorola, Jabra, Plantronics) that I have ever used. My last was a Motorola 850 which was junk. Jawbone is the most comfortable and best sounding after you get it to fit your ear properly with the right ear clip and earbud setup. I love the easy controls and the battery life seems very good so far. Good volume and excellent noise cancellation. I even tried talking on the Jawbone with my sunroof open at 70 mph and my wife said it sounded like I was on a land line super clear. Many of my business contacts asked if I got another phone, said I never sounded so good on their end. They could not tell I was on a cell let alone using a headset. I guess that tells the story.
  • Jim
    I read all the reviews here before I bought my Jawbone, so I was a bit worried that I might have some of the problems people described with the earbud not fitting or the charger not working properly. I'm happy to report that I experienced neither of these problems. The headset fits perfectly around my ear, it doesn't slip even when I'm moving, and I'm barely aware that it's there. Also, the charger fits snugly into the socket and I haven't had any trouble with loose connections.

    Sound quality seems to be great, the people I talked to say they can hear me fine even in loud environments. As mentioned in other reviews, this headset does not cancel wind noise, probably because wind noise is highly variable. So, don't expect to use this on a gusty day or while riding in a convertible.

    My BIGGEST COMPLAINT with this product is the clunky charger. Why does every electronics company insist on introducing their own charger socket standard when there is a perfectly fine standard (Mini USB) already out there? Motorola phones, BlackBerries, most PDAs and many other headsets all use this standard charging socket. This means I don't need to lug around an extra charger, as I can charge my phone and headset off the same charger. Unfortunately, the Jawbone charger is completely nonstandard... I can't even get an iGo power tip for it. Finally, the charger itself is poorly designed. It's another "huge brick" that takes up two power sockets. The rubber cover that covers the socket on the headset when you're not charging removes completely and I'm sure I will lose it within a month. You'd think that a company that could design such a cool headset would put a little more thought into the charger.

    However, you buy a headset to talk clearly and on that point this one delivers.
  • Ed Shull
    I purchased this for my iPhone. Not only did it not really live up to the hype of the demo, it broke within a few days of use. Emails to the company went unanswered. Keep this in mind if you're looking at getting one.
  • inspector gadgett
    I bought the Jawbone a few months ago and days later I was returning it. It DOES NOT live up to the hype. At times callers could not hear me. The noise shield DOES NOT work as advertised. Callers COULD hear my background and I made sure the sensor was pressed against my face. In my opinion, it's just not worth the money.
  • Kubrick
    I bought mine for my iPhone and I have to say that it is the best headset I have purchased in a long time. Everybody that I have talked to have said it sounds great at their end and I have yet had any of the problems that a few people have claimed to have had.
  • C. Roberts
    I drive a truck for a living and am in constant noisy situations. No one would know that I'm not locked in a sound proof room rather than a big truck. Although I had to return my first one because it didn't work right, this one is excellent in sound quality both on my end and the other. If I have one 'con' to the headset it is the fit. I overcame that by buying some Jabra earpieces and it is now tight and comfortable.
  • Marc
    I had high expectations for this product, and remain terribly disspointed with the performance. The Jawbone web demo shows tremendous noise cancelling performance, but in my experience, people have a much harder time hearing me than they did when I use my $49 Plantronics 320 or an $8 wired set from WalMart.

    I have contacted Jawbone/Aliph- they recommeneded deleting the connection and pairing the set again. I did this- to no avail.

    They suggested a soft reset of my phne, then repair. I did this - to no avail.

    The company continues to state their 30 day return policy (I own this around 45 days now) so I am stuck with this. I will do an exchange, but they have left a very bad taste in my mouth. Hopefully the replacement set actually works, but I am not expecting much. What a rip-off-- STAY AWAY!
  • Tony Joven
    The demos that you see on the Jawbone site are absolute rubbish. I bought my on ebay from eGlobal, they have a 3 day return for replacement and a 7 day return for refunds, minus a 25% restocking fee, and they open the unit before they ship it to "test the item to assure quality control", how the hell can they charge a restocking fee when they open it. Anyway, I paired the Jawbone to my new Treo 650, and tried to make some test calls. No one could hear me and I had difficulty hearing them. So I repaired them again and reset my cell phone. Nothing helped. The jawbone is an absolute fraud. My cheaper Motorola bluetooth runs circles around the jawbone. Save your money and time and stay away from being sucked into the hype.
  • Jim Wolf
    I've used at least 15 other Bluetooth headsets and sound quality is probably best I've experienced. However, it has probably the worst ergonomics of any I've used. Hard to get on without a mirror. Earpiece is fragile and breaks easy. Doesn't fit comfortably in my ear. Switches are hard to locate when on ear and way too hard to press.
  • Simich
    the comments above are quite accurate -- ergonomics have been completely overlooked, customer support is sub-par, and the overall difference quality is mixed -- in some situations, better, but sometimes it's clearly clipping my own speech and someitmes it seems the other persons as well. I can't return it, but have given up using it.

    It's pretty, though.
  • Steven Rapp
    I've tried a couple of blue tooth devices over the past several years and pretty much thought they were all hype. Most people thought I sounded like I was in a bucket or well so I never really used them much. Recently I saw the ad for Jaw Bone and thought I'd give it a try. Received mine yesterday and have worn it all day long.... receiving great reviews from EVERYONE I spoke with. With that said, however, I do need to make something clear. Almost everyone stated they could hear a small amount of noise in the background, however, no one could tell me if it was the radio or the air conditioner they heard. All stated however, that it was very minimal and my call itself was quote, "Crystal Clear" Does my Jaw Bone work as well as the company demo shows....Hmmmm... Hard to say. However, I'm extremely pleased with my purchase and will purchase another for the wife. For the first time I now feel I have a Bluetooth device I'm willing to wear and use all the time!
  • danc56
    I've read many consumer reviews before deciding to purchase this headset. So far (after 3 days of use) I'm happy with the fit and volume. I'm a Firefighter and sometimes I still have my Bluetooth headset on when responding to medical calls. I still have the siren noise that filters inside even with the windows up. And many times before I would have to return the call because of the noise. So that's one of the reasons I opted to try this one out. So far I have no complaints. I think that everyone's experience will be different with any headset; but I will say that I think it would be much more helpful to anyone reading these reviews if the reviewer would include the type of phone they're using to pair up with. I have a Treo 700wx from Sprint and the problem I have been experiencing with my other headsets is that they have a tendency to drop out and I have to continue to pair them up again. I currently own the following Bluetooth headsets: Plantronics 330/Plantronics 510 and a Bluetrek X2. The Plantronics 510 has the best sound quality of them all; but it constantly needs to be paired up when I'm not talking. The 330 doesn't have quite enough volume for me (sirens have affected my hearing). The Bluetrek X2 also works very well with my 700wx and remains paired throughout. So far the Jawbone remains paired up and for me is pretty comfortable. As I stated before it's all relative and based on what your expectations are. For me the clincher was whether the JAWBONE would remained paired up with "my" phone. And so far so good. No complaints about the sound quality from anyone and the noise suppression works fine for me.
  • Maxx Charles
    My Jawbone broke when I was taking it out of the charger. The company does not publish its phone number or reply to my e-mails.
  • Ben
    I got it as a gift. It worked for a day and it broke on the second day. The microphone stopped working. I went to the website and checked the price. Boy it's not worth the money at all. It's such a fragile product.
  • Cory
    I recently purchased the Jawbone (wireless model) for my Motorola LG800 (Chocolate). I was previously using a small Samsung in my ear. The Samsung is cute but not practical. I spend a lot of time driving and the Samsung would pick up a great deal of background noise, as well as being uncomfortable after a couple of hours.

    I came across the Jawbone website and was immediately impressed with the technology and stylish look. I figured I had to have this - be the first kid on my block as it were :) It took me a wknd to try different earbuds to see which fit well. The third day was trial by fire. I tried it while driving my work truck.

    My truck is fairly loud (as trucks go) and most often I have to close the window in order to have a conversation on my phone. So I figured it was time to see if the Jawbone holds up to the claims they make. I opened the driver's window while driving up a hill (5th gear, 1800 rpm) and I phoned my dad. I didn't have to raise my voice at all to be heard. I used the same level of voice as though we were in a room beside each other. My dad did not hear my truck or any traffic noise. He couldn't even tell if I was driving. The next test was going through a tunnel with the window open. I could hear everything echoing, while my dad did not hear a thing. We continued talking while I went over a bridge, and cars were driving by. Once again, my dad did not hear any background noise, my voice came through clearly. I kept talking while unloading my truck. No background sound was heard. On my return trip I came over the previous bridge, driver's window still open, while cars and trucks drove by. Just before I entered the tunnel I switched to my phone, just for comparison. Every sound was heard. I entered the tunnel, and the sound of my truck reverberated in the tunnel. Halfway through I switched back to the Jawbone, every background sound disappeared. I kept talking in a normal tone of voice, as though we were beside each other. No other sound came through but my voice. At my next delivery I opened the back door of my truck, inches from my face, and not even that sound came through the Jawbone. There was even some construction going on across the street. When I switched to my phone it could be heard. I switched back to the Jawbone and the sound of construction disappeared.

    The Jawbone is comfortable. It is simple to use. Pairing it with my phone was a snap, even after a reset the pairing held. The buttons are discretely hidden below the surface. I have no need to use them, except for maybe a redial. For the three days I have had it I wear it all day. The fact that I can drive with the window open, talk in a normal tone of voice and be heard is quite amazing. My voice comes through clearly, and well as the voice of the person I am talking to. I would prefer a hard case for it, just for the times when it is in my pocket. Admittedly it is a little on the big side, but considering the technology which is jammed in there. I wonder if it can be made smaller? :) All in all, I am quite impressed. The Jawbone lives up to its claims. It suits me for what I do.
  • Steven
    I bought one last week. Not bad.
  • Beth Snyder DMD
    I was really enjoying my Jawbone even though I found it a little hard to get onto my ear, once it was there it stayed and had great sound. Until it broke... I have tried desperately to get help from the company. They do not publish a phone number and do not answer their emails. In fact after a week they responded I had 24 hours to send them a copy of my receipt by fax but then they never responded to that. I am furious. DO NOT BUY THIS product, they do not back their product.
  • Ray
    I just purchased the jawbone headset and so far so good. I think that the pro's outweigh the cons.

    Pros: Clear sound. Best I have experienced (limited headsets before this one) It is also very comfortable once you figure out the right combination. I forget that I am wearing it most of the time. I like the fact that I am able to continue listening to the radio in the car and talk on the phone. No one seems to know that I am on a headset in the car. Connection distance. They state that it can connect at 30 feet, I have had better results of 57 feet. (Had a couple of drinks and pulled out a tape measure.)

    Cons Falls out of my ear from time to time but I can still hear well. Price I think it is a bit more than a headset should be but if you can afford the $139 then I would reccomded it.

    All in all I am pretty happy with the unit the only Flaw is the set up of the ear rings and rubber pieces.
  • Possum
    I bought this headset through the Apple online store and the headset was DOA out of the box. After searching for their website I found a form to fill out for exchanges. Aliph claims that they will not honor refunds for their products bought through 3rd party retailers.

    After over a week of no response from Aliph, they got back to me expecting a Faxed copy of my receipt in 48 hours or they would consider my case closed. That response was on a Friday and I don't work weekend. Total BS. I will NEVER buy another product from this company based on their hostile customer support.
  • Disappointed
    So far the Jawbone has not lived up the the awesome demo shown on the website. In every test I have conducted, background noises could clearly be heard. I've read the instruction manual and it states the default setting for the noise shield is on. I have toggled this feature on and off and still have yet to hear any difference in noise reduction. I am on my second headset now, in just under two weeks. I'll try one more time and make a decision on asking for a refund or an exchange.
  • Norm Wolfe
    I purchased mine from US Cingular for $129.00. I want to tell you that these headsets are not noise cancelling. When I am talking on the phone to my wife, if the TV is up at normal level my wife can hear it loud and clear. Never mind that junk about the jack hammer add that the person on the other end can not hear it. That is all BS.

    I fly aircraft for a living and have noise cancelling headsets and I know what true noise cancelling is and it is not done by the Jawbone. That is no more than a marketing ploy. The pieces that go around the ear do not hold the jawbone a lot of times and the thing falls off the ear piece. I have had the wire break off in the earpiece on one of my earpieces. These thing are overrated and exagerated to no end. Would I purchase another one. Most likely not. you can not even contact the company. There are other bluetooth units out there that are less expensive that do just as well as the Jawbone.
  • Joe
    I have used many devices and had a couple available for test side by side as well as 4 different cell phone and tested rather extensively. I bought a couple JawBones to test out for my company and it is not noise canceling, Well very little anyway. It is supposed to get louder as the sound around me does and it doesn't and everyone could still hear every last bit of noise going on around me. I tried in a convertable and the person on the other end of the call had trouble hearing me and me them. I figures well maybe it's not good with wind even though it advertised with the guy in the car windows down AC up and radio up. So I tried with the windows up and the radio not so loud and it still was no different than any other headset. I give it credit on a nice design and that it is very comfortable with the many options for fit. It also has a bit better range than some other highend devices. So for comfort I give it an 8(had a Jabra that was a little more comfortable with just as many options). Range 10 - works farther away then any other device I have used. Sound quality 6 sometimes hard to tell who you are on the with almost changes the other callers voice. noise cancellation - 0. A device that has a small arm for the microphone works much better.
  • KP
    I recently got a Jawbone; as a matter of fact it has nothing to do with noise cancellation. When I am on the phone my listener on the other side can listen to all smallest noise around me. Also I have found recently that charging cap actually damages the Jawbone while connecting and disconnecting from charging.
  • Bill
    The Jawbone only works if you have the correct size ear! Otherwise the pressure from the ear loop pushes the ear buds out of your ear. The ear loop pushes against your skull such that it tries to force the earpiece out of your ear. It must do this in order to keep the voice activity sensor against your cheek. There are not enough variations of ear bud sizes, such that a lot of people will not get a correct fit. If the fit isn't correct, then you will not be able to hear well and the noise shield will not work correctly. It is also very easy to detach an ear bud when putting on or taking off the device. They do not latch securely onto the ear barrel of the device. The buttons are very hard to press, especially when it is on your ear. If you can get a snug fit, it will work; otherwise it's just another expensive piece of useless high tech jewelry!
  • Parker
    Cons:

    > Despite all the different ear loops, tough to get on ear
    > Impossible to tell if noise reduction feature is on or off- really no difference
    > Low volumes
    > Difficult to press buttons
    > High Price

    PROS:
    > Nice packaging
  • Patricia Moran
    I spent about $140. for my Aliph Jawbone headset. All the earloops were the same size - not different sizes as promised. None of them fits so I cannot wear this very expensive headset. I have tried to get help from the company but they have not returned my five emails begging for help.I even offered to pay for a larger earloop.
  • Suzzy
    I've had the jawbone for three weeks. Within 7 days I broke the ill fitting ear loop, and didn't have the replacements with me on the road... so had to wait until I got back to my home to fix and use it.

    On week 3 the jawbone stuck in the charge, and now will not come out...

    When it works, it works well... but it breaks too easily.

    Week three, and I'm ready to throw it away.
  • Michael
    I would give it a -5. It does not work half as well as they state in the ad and Jawbone customer service is even worse. They say they will get back to you in a day or so but it has been a week and no answer. Do not buy. Save your money.
  • Andy J
    This thing is a piece of junk. I was the unlucky one to try the Jawbone out of my office and am I sorry. Stick to the Plantronics! Don't believe the hype!
  • Paul
    I wasn't too happy with the device. I used it on my RAZR and tried doing conference call with the damn thing which it just put me on hold while my other friends on line were wondering where I was. So I had to cut both of them off; I'm better off using my old Moto Bluetooth ̢Рa lot more features.
  • D. Savin
    After reading the preceding reviews I have come to the conclusion that the majority of reviewers do not know how to operate the Jawbone. That being said; I must say that if used properly it most certainly does cancel any noise going on around you. Wind, however, is not a noise going on around you. My only complaint is that the ear hanger is not secure nor is it comfortable. The design on the wired Jawbone looks more comfortable. I wear my headset for long periods of time and it can become painful and for this reason I would not buy another unless the design was changed.
  • Jim
    I had one of the original Jawbones, but thought the Bluetooth version might be better. At first, it actually seemed to work, but soon the callers started saying "what??" a lot. Eventually nobody could hear me, and finally the unit stopped even turning on (all in under 30 days). I am currently waiting on jawbone customer service to send me an RMA (and waiting, and waiting...)



    Not particularly recommended.
  • Scott
    Wow I've tried 5 headsets and this is the very best!

    1) Scala

    2) Motorola

    3) Plantronics

    4) Jabra

    5) Palm

    All had issues. Since I live on the phone both for the customer and myself quality was the main issue. No drop calls, Picks up immediately and very clear.

    It's been 1 year of poor headsets and this is the best!
  • David
    I have been very please with my Jawbone. I have not experienced any of the issues mentioned in other reviews. I have had mine 3-4 months. I concur with another's comments about having a hard case for storage when not in use. And what I am reading here about poor customer service is disturbing. If I do have issues and receive poor customer service, they will not keep my business!
  • Jason Belec
    Well I just picked up a silver Jawbone, it is rather amazing. It easily paired with my iPhone and provides exceptional hands free communication. I then paired it with my MacBook Pro so I could see if it worked with Skype and it did with exceptional sound. Several people have been very impressed with the sound on the other end of the line. I like being fully mobile, from the office out and around with one device linking my communication tools. Size is fine, surprisingly, once it's on your ear, you forget about it.
  • Elijah
    I have like most tried what is supposed to be the best blue tooth ear piece units on the market. Only to be let down by bad connection or RF interference. I have tried Motorola H700, HS850, Jabra, and Moto Pure H12. None of them compare to the Jawbone. I have bought the last one I will need for a long time. It does everything it claims it will do.
  • Steve
    I have one for about three months, and a co-worker has his for about two.

    We both seem to be having the same problems.

    1. After a while the ear clip stops holding as tightly, and if you try beding it back it breaks.

    2. The design of the charger is horrible, after a couple of weeks the connector losses tension and does not charge. I have to fiddle with if for a good 5 - 10 minutes pluging it in on a angle and using a rubber band before I get the red light to come on.

    Its a great earpiece, there is no other like it on the market... but, if you cannot charge it, you cannot use it!
  • Estes Slade, Jr.
    I purchased this little gem after reading both good and bad reviews, and deciding almost anything would be better than the over-hyped Plantronics 655.

    To start off the Plantronics 655 didn't always perform well. Sometimes the caller on the other end couldn't hear me due to static. The phone was in my shirt pocket!

    THE JAWBONE HAD NO SUCH ISSUE. In fact, it performed well up to 45 feet (line of sight)! One caller thought I was on a landline!

    Twice the 655 fell off my ear, once into pile of leaves. It took some time to find all three pieces (the earbud, loop and headset device).

    THE JAWBONE HASN'T FALLEN OFF - YET. Besides, it doesn't come apart as easily as the 655 so I'm not worried.

    THE PLANTRONICS felt more "snug" on my ear, but since everyone's ear is different I wasn't expecting a custom fit.

    THE ISSUE WITH THE volume control doesn't concern me since I use the phone's volume control most of the time.

    THE RAZR has an auto-answer feature so I don't struggle with the buttons on the headset. PAIRING was very easy.

    I'M ON MY THIRD DAY without recharging the unit. I use it at least 2 hours/day.

    IT'S A KEEPER . . . .
  • NC
    When I first saw the Jawbone, I was in awe and wanted one. It took a little while to convince myself to buy one as they are not cheap. Only having it for a couple of weeks, I plugged it in the charger to charge it. When I tried to disconnect it from the charger, the entire back of the headset came off and stayed in the charger. Yes, the entire black part where the noise reduction button is. Buyers Beware!
  • Ron Galloway
    I too bought one of these and it works great if you can keep it together. The first one I had fell apart when I removed it from the charger (before ever attaching it to my ear to test). It fell apart just like the fellow in an earlier review stated. I took it back to Verizon and it was replaced with one that is now one day old and still together.
  • Tom
    Just another of the same reviews...Charged the unit, paired it to my BB Pearl very easily, called a few people, had them call me back, everything sounded great and people said they could not tell I was on a headset. Then I charged it again...When I removed the unit from the proprietary charger, the back end-cap (shown as black in all the pictures) stayed in the charger! I now have exposed electronics since the cover is still in the charger. Stupid design especially when USB is to be a standard. I didn't like the idea of having to take another cord with me, but now I won't have to. It's going right back to the store and will NOT be replaced with another jawbone!
  • Jenn
    I had heard about the headset a while back and liked the demo I heard online. Since I was using a chorded headset, I decided it was time to switch to blue tooth. I read up on the unit and when I noticed a few people wearing it, I asked for their opinion. One noted the problem with the back end coming off when you try to pull it from the charger. Christmas came and my boyfriend surprised me by buying the Jawbone for me. I charged it for a few hours until it indicated it was done and CAREFULLY removed it from the charger with no problems. I called up a few people and stood in a room with System of a Down blasting loudly. They could barely hear it if they could hear it at all! One of my friends said it was the clearest sounding one she's heard yet. I also had my boyfriend call me with my phone and the jawbone standing in the same room I was with loud music to see if I could hear anything. And low and behold, I only heard his voice! I have yet to find a fault with this one!
  • Tom
    OK, see my post from yesterday regarding the button staying into the charger? The place where I bought this was really nice, and talked me into swapping the broken one for a new one...Guess what? It won't charge!! The user documentation states that it should have a solid red LED when it is charging. I got a solid white LED when it was hooked up to the charger, but there was nothing to explain what this white LED status meant. So, I called Aliph's phone number (which was quite hard to find so if you need it, here it is...1-877-254-7426) and after being on hold for 9 minutes and 10 seconds, I learned that this new unit won't hold a charge, and I should exchange it for another one. NO WAY! For something that gets such great press coverage and reviews in other media, and for the price they get ($99) I shouldn't have to play roulette to until I get one. I'm off to return it, and go to a different store for my H700.
  • Tom
    Well, instead of the H700 I was going to get to replace my 2 defective Jawbones, a friend told me about his Z9. I checked this out carefully and found it has many better features than a Jawbone:

    -- Call Waiting and conferencing! This is 2007 for crying out loud. When I was in college in 1987 my campus was in a field test for new phone technologies. 20 years later and the "best" blue tooth technology doesn't even support it. This is critical if you plan on using the device for any business calls, or ever want to put someone on hold to take another incoming call.

    -- much better charger design! No back button to get stuck in the charger

    -- sound isolation as good as Jawbone. I've done all the same tests in my car with windows down, radio on, in the airport, no one knows I'm on a headseat.


    For the same money, go get a Z9.
  • Bill Hase
    I own a cellphone store and have been selling Jawbones. We have had several die in the first 30 days. As a customer would expect, we have replaced those units. Now Jawbone is telling us that they will not replace the units. Every other bluetooth manufacturer we carry is very conserned about the customer and wants to make any problems with their product as painless for the customer as possible, evidently not Jawbone. I will no longer carry this product in my store. A product is more than just hardware, it also includes how well the company stands behind it.
  • Aaron
    Actually, I am fairly happy with jawbone. It works fine, talk time and standby time is within my requirements, was nothing for me to use it for 2 days without recharging. In general, I have much less "misunderstanding" over the phone than I had with my previous Bluetooth.

    Of course, I do have a problem with it. Ear yoke is designed to serve jawbone, not human hearing. Yoke is spring loaded, obviously to turn the piece so that voice pickup sensor is always pressed against the skin. Well duh, what this also does is that it pulls the ear piece out of the ear. I am a certified orthotics, so customizing things to fit human anatomy is my daily bread, and I cannot find functional shape or position for jawbone. It does not stay in the ear, pulls out, and then just dangles on the ear lobe, falling off it every time I lean forward, and I lean forward and down a lot in my profession.

    I feel it would benefit from having a much longer cochlear stem, so it does stay inside. Otherwise, I have to reposition it every few minutes or every time I rapidly move my head. Otherwise, I have that constant sensation of it moving around loosely and next to falling off. Irritating.

    The Bluetooth I had before, I could insert the ear piece into cochlea and it will stay there for several hours, but it was sort of loony behaving and quality was not the best.
  • Jo
    The good news: The Jawbone produces by far the best sound quality of any headphone I've ever tried with or without wires.

    The bad news: The charger is very poorly designed. The first one stopped charging after 60 days, the second one broke the end off of the unit on the first charge and I was being very careful! The charger is inherently defective. I hope they realize this soon and find a better solution!
  • Bruce
    I've had my Jawbone in the Spring of 2007 and it intially worked like a charm but after a few months I started having problems with it. Sometimes it wouldn't charge, sometimes calls would not be routed to it and and now it won't turn on. I've had far too many problems with this thing for the cost and time I've had it so it's going into the bin and I'll buy a different make.
  • Inna Garkavi
    I've have my Jawbone for 4 weeks, my husband bought it for me. I use it for my iPhone and I am not happy with it at all. For a week it worked fine, even it is not comfortable (not very ergonomic shape and simply it is not staying in your ear, especially if you are moving but even if you are driving a car it is not comfortable as well) from the beginning, but after the first week sometimes it wouldn't charge, sometimes calls would not be routed to it or sometimes it activates itself even if you turn it off. It has far too many problems for the cost but even if it would be free I would not recommend it!
  • Angelo Ligorio
    Bought one & used it for three days. The sound was pristine, but I couldn't get it to stay put in my ear. I tried all the different ear buds & ear loops, but no combination seemed to work. The weight of the headset is most likely the reason for the poor fit.
  • Steve
    I suspect the reason Jawbone gets so many great reviews is either because their customers don't realize how much background noise actually gets through or Jawbone is posting the reviews. All I can say is the noise shield claims are completely misleading and false, but don't take my word for it. If you are a Jawbone user, I challenge you to do some simple tests and you will see exactly what I mean.



    Call someone using your Jawbone (noise shield enabled of course) and in a quiet room stand in front of a TV with the volume off. Tell the person on the other end to tell you when they can hear the TV. Do not speak or move around (all background noise should be cancelled right?). Turn up the volume slowly until the person you called tells you they can hear the TV. You will be amazed at how low a volume they can start to hear the background noise from the TV. If you turn the sound up to even a moderate level they can hear every word. Is the sound dampened a little compared to when noise shield is off, yes it is (a little). Is the background noise virtually eliminated as their website leads you to believe it should be, absolutely not (not even close)! Jawbone is even worse with short duration bursts of background noise. Try this. Get a plastic cup fill it half full of ice cubes. Same scenario as before calls a friend (noise shield on) and asks them to simply listen. Again, don't talk or move around. Hold the cup at arm's length and rattle the ice cubes around in the cup. The person on the other end will actually be able to hear the rattling cubes better then you can (it is a very irritating sound, I've tried it). Is the noise muted a bit compared to not having noise shield on, yes it is, but only slightly.



    In some scenarios the noise cancellation works okay such as their web demo where they have a leaf blower in the background or in the car with the car background noise. Jawbone seems to do a decent job of filtering out certain constant low pitch noises like those and is effective in limited scenarios. My problem is that they lead you to believe that they cancel virtually all noise when you are not talking and filter out background noise when you do talk. This is simply not true and feel a paid a big premium for this feature. Jawbones noise shield is only effective with very select types of background noise and it definitely does not filter out all noise when you are not talking.



    Despite other issues with Jawbone that are well reported on the web, I was more than willing to live with those if only the noise shield worked as advertised. I begged the Jawbone support people to tell me I was doing something wrong or to help me troubleshoot the unit(s). All support could tell me was return my faulty unit because if noise shield was on and the little white button was touching my face it should cancel out the background noise that they admitted they could hear loud and clear. Now I am on my third unit and it operates exactly as the first to do. Oh well, if anyone out there wants to tell me I am doing something wrong or suggest a better Bluetooth, I am all earsÂ…
  • Ken Elliott
    I paid big bucks for what I was led to believe was a start of the art earpiece. Not so! The first thing that irritated me was the inability to charge the earpiece in my truck without buying a 12 Vdc to USB adapter. The sound quality is no better than other earpieces, fit is horrible and most of all, its operation is unpredictable: Sometimes is responds to voice activation, sometimes it does not; sometimes it responds to button push, sometimes does not. Also, I don't believe it puts itself in standby correctly which means it needs to be charged more often. Jawbone needs to re-evaluate the design of this earpiece. Speaking of design whose bright idea was it to place an unattached rubber piece on the charger connection and how long did they think it would take to lose it? It does not meet the requirements and expectations of a high priced earpiece. I will be returning my jawbone today.
  • Vincent N.
    For those who are having issues, I don't know why you are. I am on my 2nd Jawbone (and it was because of color) and both are the best headsets available. If you're having problems, you're either not using it correctly or you need to read the manual. I've done multiple noise tests with and without the noise shield and all I can say is it works. Try calling and leaving yourself a voice mail and see for yourself. You'll be very surprised at the difference. I will agree though that the fit is not for everyone, that's why a little ingenuity will get you a long way. I had mine slightly molded to wear without the ear hook and feels and works great.



    The verdict? You can't get any better without having a military engineer make it for you. That is...maybe until the L7 comes out ;)
  • Victoria
    With my job I wear a blue tooth for about 13 hours a day. I have had far too many complaints about muffled sound, poor sound quality and noise with every blue tooth I have used. In a last ditch effort I bought the Jaw bone.



    This is truly an excellent piece of equipment. The fit takes a bit. It is not as comfortable as some that I have used, as a matter of fact the first two days I did not think I was going to get through the fit issue. I kept playing with the ear buds and the different ear loops and eventually my ear got sore, especially if I answered calls by pressing the button on the jaw bone rather than answer on the phone.



    By the third day work got really busy and I stuck the original ear bud back on it and did not have time to think about it. At the end of the day I had totally forgotten about the new thing hanging off of my ear and it has been no problem since then. The bottom line is that it feels different than many of the other blue tooth units and you have to get used to it.



    As far as the noise factor, it works. I have worn it with fairly loud music on and next to large trucks in the car and no one have detected anything HOWEVER they did wonder why I was screaming into the phone. You have to also get used to the fact that you don't have to yell to get above the background noise.



    This thing is simply awesome and well worth the money. Maybe they will read the reviews and come out with a more comfortable fit but I do think that this one is a keeper
  • Joe
    Sound reduction definitely not as advertised. Wind noise is not filtered out as expected. Earbud required electrical tape to stay in place. Ear piece is fragile, have broken several in my fanny pack. Rubber cover over charging ports is tiny and easily lost, and pins on charger break easily. All in all, sound is decent in and out, but design is horrible. Needs reworking.
  • Casey Frank
    The only people who could wear this have hearing loss. The ringer is way too loud, and Jawbone's comment is: "I am sorry, but the ringer volume is hard coded. There is no way to turn down the ringer volume." Who makes an audio device with no volume control? This is absurdly flawed. Why would it be loud -- it's in your ear canal!
  • Stephen Anson
    The Aliph Jawbone exceeds all expectations. While background sound does not drop dead as shown in the very funny You Tube commercials, extraneous noise is amazingly diminished. This is the first Bluetooth headset that has not prompted friends to beg me to remove. They all have said the sound is amazingly clear and all are very impressed with the demo that I do when I turn off the noise cancellation technology. Recommended!
  • Jay D.
    I am in awe of anyone giving this Jawbone Bluetooth headset a rating over 3. I own 4 headsets: 2 Motorola, 1 Jabra, and 1 Plantronics. I bought this as I am not 100% satisfied with any Bluetooth. I have many pros and cons of all the headsets that I have used, BUT... this jawbone is the WORST of any I have ever used. The sound on my end is horrible and many of the people that I spoke with mentioned me sounding like I was in a tin can. Not half as comfortable as my Jabra. The only reason I rated this a 2 and not a 1 is the 'coolness' factor. Overall, in a word... Horrible. I will continue to search for the ideal Bluetooth headset regardless of price.
  • Ronny
    Save all the ear hooks that come with the Jawbone, they break off. You will use all of them. No one sells replacements. When you hear the warning beep for low battery, you have 5 minutes of talk time left. Periodically it will disconnect from your phone for no reason. Noise cancellation works very well.
  • Andrew
    Simply put, do not buy this product if you own a Moto Q. It doesn't work and Jawbone will not offer any support whatsoever.
  • Eddie Bravo
    This is my 3rd Jawbone. It has its good days and its bad days, but primarily bad. On its bad days I find myself holding my iPhone about 5 inches from my ear to avoid static. It drops the Bluetooth signal at least 4 times a day. On its good days while I'm driving I have to push this bulky earpiece flat up against the inside of my ear so I can hear properly. So much for hands free driving. I've used all the different inserts and bent all the ear hooks and nothing works. On the weekends I drive my personal vehicle which is a diesel forgets about hearing anything then. The only good feature is the caller does not hear background noise. It's good for this purpose. Several faults for so much hype and cost.
  • JT
    After spending considerable time researching the Jawbone Bluetooth, I was convinced that the experts had this one right - WRONG!!! The fit is terrible, sounds like talking in a soup can, lots of static, biggest waste of money that I have spent on tech devices in the past seven years (besides, this thing is huge)! Have already scrapped this POS within one week of purchasing!!!
  • Jon
    These ear loops snap at about one a month. You'll have to pay $10.00 for a pack of four, plus shipping. Other people I know have the same problem. Can hardly hear people when I'm driving, because the volume is so low. The blue tooth drops regularly, on three different phones, including Razor, Blackberry and Centro. When it works, it works well. Just too deep in financially to go buy a different one now.
  • Aron
    Not nearly what it is cracked up to be, and the entire ear clips break one by one until you will be left holding this thing in your ear. For 1/4 the price you can do much better.
  • Remi
    I wish I had checked this site first. No matter what I do, the Jawbone will NOT stay against my ear so I can hear both sides of the conversation. I have to hold the thing against my ear, which needless to say negates the purpose of a hands free unit. The manufacturer will not respond either.
  • Ed
    I am a male in construction, used Jawbone for over a year now, great reception. I am tired of hanging around with this BULKY unit on the side of my face. To be honest I am embarrassed to walk in public. I grew my hair a little longer to hide it.
  • Andy Thompson
    The small plastic ear inserts didn't hold the headset in my ear very well. Went to Circuit City and bought a package of 6 foam pads used for ear inserts on various headsets. Put 2 on the round ear insert and put it on. Very comfortable and stable. Doesn't move out when I shake my head. Also put those on the pyramid shaped ear inserts (actually put 3 foam pads on that one). Same result. I really like the thing and just had to figure out a way to keep it in my ear. It works.
  • Travis
    This is my second jawbone I returned the first one because folks on the other end of the call could not hear me. The microphone seemed to be muted or there was a loud echo like reverb sound. I had a Palm Treo and I thought that might have been the issue but I just got a Blackberry yesterday and the planes are taking off again. This earpiece is brand new. I got it in January but have not used it due to issues I've had with it.
  • Russ
    The Jawbone is great, changed ear piece to a Jabra ear piece. No problems with the ear hook, still using the one I started with. I have not been able to find accessories such as car charger, extra A/C charger for traveling. I do need those
  • Alex, Myrtle Beach,SC
    After ordering the Jawbone from the dealer, I was on back order for 3 day's. I happen to come across many bad reviews in the day's following, I definitely was concerned. Well I got it, and holy-cow this thing really works. I spend 6-10 hours a day on the phone. As for the noise cancellation tech. I tried every test in the book with my kids (shower running, home theater booming, and what ever else my kids had me try. All while I was calling my own voicemail to confirm. It's comfortable, it works, it rocks. Sorry about all the people with alien ears, and no patience
  • Matt
    I use it with an LG 8600 (with verizon) and it's flawless in design, performance and cool factor. I got it at best buy ($129) and it came with a wall and USB charger. 6 hours talk time and (something like) 5 days standby seems about right.
  • Sergio Persicketti
    Works great with my computer and my Moto Q.
  • Victor
    Having persisted with a Jawbone after my 4 year old, far cheaper headset fell to bits, I'm not returning the Jawbone. While looks are fine, function is poor. To get to the point, I have never had so many complaints about my call quality. The only way for people to hear consistently well is for me to hold the earpiece firmly against the side of my head. Whatever the function of the " Contact Nipple " it does not work unless pressed against my head. Totally negating the point of the piece.
  • Scott
    I am happy with this purchase, though it cost three times what a cheaper model cost ... I'm not frustrated talking on it nor are the people I'm talking with frustrated talking to me on it. Standby time and talk time are what is docuemnted. I use it with a 8830 Blackberry by Verizon.
  • J
    The noise shielding is great, you've just got to adjust the ear hook so that the unit stays against the side of your face. You can also turn the noise shielding off and use it like a regular ear piece.


    On the downside, it is bulky, which is kinda necessary to make the shielding work right. And the earbud covers don't stay on very securely. You've got to be careful not to lose them, or just glue them on.


    They haven't enabled the call waiting feature yet, so you have to push the button on the phone to switch between calls.


    I'm sure the next generation will be perfect. In the meantime I'm not sending mine back. It is still WAY better than the many other bluetooths I've tried.
  • Christian Osburn
    DO NOT BUY THIS ITEM!!!!

    The Jawbone is worthless, its claims of blocking out background noise in not true. It also echoes peoples voices back to them when they talk to you. Also it distorts your natural voice and makes it sound like you have a cold or are in a box. 10 thumbs down, this item sucks! I read somewhere that claims this "Jawbone technology" was made by the government for military personnel in tanks and sub-marines, baloney this item does not block background noise.

    DO NOT BUY THIS ITEM!!!!
  • Phil better without jawbone
    The ear hook of the jawbone makes this bluetooth very unconfortable. I've used this unit for 80 days and each day I've had to readjust due to irriatating the top of my ear and the earbuds sliding out of my ear. I think it time for Best Buy to the necessary adjustments to my pocket.

    Due to the difficulty adjusting the ear hook, the little sensor fails to stay in contact with my jaw, give the jawbone the BONUS plan don't buy!
  • Marc
    wow did this product disappoint. I am in sales, typical road warrior on the cell all day. Call quality is critical, so I hear about jawbone, watch the demo video and buy it. BIG MISTAKE. This product was awful...poor, poor quality. I exchanged it for a second, which was just as bad. I called the company to replace or refund, they told me it was probably user error and to go back to the ATT store, much like an unhappy government employee might treat you. I gave it to a co-worker- she had it for a while, ended up tossing it in the trash. STAY AWAY! my $40 plantronics blows this away!
  • Mr. J
    I enjoy my jawbone; however I have had problems with the charging connection. When removing the charger there is a tendency for the connection to stick. This has resulted in the rear plastic section of the jawbone snapping off. This has happened twice. Can't they just use a conventional plug! This is very frustrating!!
  • Susie
    Mine arrived in the mail yesterday. I had read reviews on CNET and thought, Wow this is the one! I have tried all of the ear buds and can't get a fit that holds it against my "jawbone". In the midst of a conversation I am told I can't be heard, then I have to adjust the ear piece to fit snug against my face, and hold it there, which defeats the purpose of a hands free conversation. When snug it works great, great sound and your callers can hear you clearly and there's no background noise. But, without a good fit it's just no good. I agree with the writer who said his Plantronics was better. So is mine.
  • Jeff
    "I live in California so I am being forced to buy a hands free device. With the Jawbone, people can hear me, but I cannot hear anything that the other party is saying when I'm driving with just normal road noise (windows closed, no radio.) Sometimes I can hear if I press the earbud into my ear, but that defeats the purpose of having a handsfree device JAWBONE IS FALSELY ADVERTISING THIS AS A HANDSFREE DEVICE. I have tried all the earloops and buds and volume settings. It is just too quiet!

    Because I have taken the time to patiently make this work, I now can't get a refund! ALIPH will not refund your money if you buy it from a third party and it's too late to return it.

    However, I will do everything I can possibly do to make sure that NO ONE else makes this same mistake - ALIPH should be ashamed of themselves. They make a beautiful product, but a piece of junk is still a piece of junk even if it's sold in a nice package."

    Would you recommend this product to a friend?: No
  • John
    Bought Jawbone Bluetooth one year ago. Worked great for few months. Then began acting sporadically. Now just 2 weeks after warranty expiration, the outgoing sound is universally horrible. I know proper placement (again, I used it very happily for first few months..so know how to use properly) but now EVERY call has horrible out going sound. I cannot make a good call, every person I call says it sounds horrible. Noisy, low volume (on their end), etc.

    On my end, I get great reception. But it is now useless. Also, battery life has plummeted. Reliability of this device is poor. Wish they had spent some of the money they used on pretty packaging and the cost to design it and instead used a plain cardboard box and given the device better reliability.



    John
  • John
    I gave the Jawbone a few 'torture' tests by driving it through highway construction zones with stripped pavement. When asked, the caller on the other end could not notice at all. Finally a product that works as it's supposed to. You really do need to keep the lower rubber tip touching your face though or the person on the other end won't hear you. I wish, however, that the Aliph had spent a bit more on product design and made a descent protective case not unlike the 'lipstick case' plantronics provides with their Discovery 655. It's almost a crime when a company puts out a high end product at a high end price point, spent considerable coinnage in packaging design and also in packaging costs, yet would have the user place this rather delicate piece of technology loose in their pocket when not in use. The charge hub is a bit on the cheap side of design as well. It's almost as if Aliph quit thinking after creating an excellent head set.
  • Rich
    I got the jawbone 2 a month ago and can't get it to fit correctly around my ear or in my ear. The piece that is supposed to be activated by speaking does not remain in contact with my cheek even with the slightest movement of my head. The sound quality when it is not touching my face is terrible, like old AM radio. So I have to hold it to my face when talking. Not hands free. I have switched back to my Plaintronix which has better sound quality at 1/4 the price.
  • Richard
    I bought this device on good recommendations only to be disappointed. The ear piece has never fit properly and will not stay against my face. Even after trying to manipulate the ear hangers, nothing works for me. Sound quality is ok from my end but anyone I am talking to tells me it sounds like I am in a large hall. My voice is faint and echoes. I would not recommend this device.
  • Scott
    I bought this from the cell phone store where I got my phone. I drive a convertible, so I thought the noise reduction would be good. Plus it's the most expensive one they carried, and you get what you pay for, right? WRONG! This piece of c**p drops call despite a fresh and full charge, and the signal is periodically weak when it's only as far away from my phone as the distance between my ear and my hip (I'm tall, but I'm not THAT tall). Jawbone support basically told me there wasn't anything they could do - I'm out of luck. I could have bought three Motorola bluetooth devices for the money I spent on this one, including sales tax. I wish I had read these reviews BEFORE I bought it. I agree - don't buy a Jawbone under any circumstances.
  • Lydia
    It never fit quite right, callers said I sounded "under water." Note of caution - the earphone came with alternate ear buds that indicated it could be used with or without the ear loop. Don't use it without the ear loop if you have long, loose hair - while walking downtown, the wind gusted, my hair got blown around quite a bit and within two blocks I realized the earphone was gone. An expensive lesson, but since the quality was not that great...maybe it was fate!
  • Stan Mute
    This is by far, without question or equivocation, the WORST customer service I have ever had from any company. After returning three headsets to the store where I bought them, I called the manufacturer and they promised an advance replacement. They charged my AmEx $75 and then proceeded to "lose" the shipment. Over a month later I got the advance replacement and returned my original (my 4th actually) unit by registered mail. The factory replacement still caused most conversations to run like this, "Hello!" - "What? I can't hear you" - "I said HELLO! Can you hear me now?" - "I can't hear you, are you under water?" - "Is this better?" - "I can't hear anything, call from a landline" - "No, wait, let me turn off my JawJunk".

    If that wasn't enough, this manufacturer decided to just keep my $75 I paid for the advance replacement unit. So the math works like this: I paid $125 for the unit. I paid $75 to have it replaced under warranty. I sent them the original unit and they signed for it. They kept all the money. I paid over $200 for a JawJunk headset that doesn't work and has zero value.

    Your mileage may vary. I have had four JawJunks and they were all bad. But my original JawBone was quite good (although very ugly). Still, I learned my lesson about this one hit wonder company. They can't make a good product so they just steal money from their customers.
  • Mariann Iamele
    Let's see, it arrived on Tuesday, charged it, wore it Wednesday for a little bit. No problems. Wednesday night, charged it -- go to remove the charger and part of the AJ stays in the charger -- had to fish it out and put it back together. Got in the car, attempted to put it in my ear -- the stem broke off the gizmo that goes around your ear. Useless right now. It only came with one ear gizmo and one earbud (not too comfortable). Great sound -- but for the price... not so much. I think it's going back!
  • PBN
    Made inexpensively and the overall sound quality is on par with much cheaper models from different manufacturers. Not worth the $120 USD price tag. I returned mine and bought the Jabra for $59.00 instead.
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