Nokia 6800 Review

8/10

The Nokia 6800 is a workhorse of a phone, which savvy business travelers will fall in love with.

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Highs: Excellent keyboard implementation, solid and reliable reception

Lows: No Bluetooth, buggy e-mail software

Messaging reaches new levels of ease and efficiency with the Nokia 6800 phone due to a flip out keypad and its' small overall size which business travelers and tech savvy user will love.

Summary

The Nokia 6800 is a workhorse of a phone, which savvy business travelers will fall in love with. If you read a lot of cell phone reviews, you will find that Bluetooth connectivity is almost a must in most phones to get top praise, but we have to ask if it is really necessary. Sure we would like to have seen Bluetooth implementation in the Nokia 6800, but it is not a requirement. What is important is that the 6800 gets strong reception, is reliable when in use and offers a very clever and intuitive keyboard and feature list. Hopefully Nokia will offer a software update to fix the e-mail problems we encountered. In any case, you should put the Nokia 6800 at the top of your list if you are looking for a new phone as you will be very pleased with what it has to offer.

Introduction


 


With most wireless providers pushing text messaging and e-mail functionality in their mobile plans, there are many cell phones to choose from when considering your purchase.  Nokia has come up with an ingenious way to incorporate a hidden keyboard in their 6800 model, without contributing to the overall size of the phone. And while we love the implementation and ease of use associated with the keypad, unfortunately the software side of the phone could use some tweaking to help create a better overall experience.


 


Features and Design


 


So far there are a few different ways to send text messages and e-mail using current mobile phones or PDA hybrids. We have seen phones with hand writing technology, integrated QWERTY keyboards, and phones where you have to use the number keypad to enter text. While a PDA/phone hybrid might be best for those business users that constantly need to keep connected to their calendar and e-mail, the units themselves are typically larger than today’s standard cell phone. The Nokia 6800 is a good compromise if you want the most basic office and calendar features found in a PDA or laptop without carrying around multiple devices. The Nokia 6800 is considerably smaller than the Handspring Treo 300 and T-Mobile Sidekick cell phones, but larger than the Sony Ericsson T68i or Siemens S55 mobile phones.


The Nokia 6800 features a reflective STN screen with a resolution of 128×128 pixels and can display up to 4096 colors (12-bit display).  Where areas the Nokia 5100 has a rugged outdoors looks to it, the 6800 has a very tenacious appearance to it that tech savvy users will find appealing. Navigation is controlled using the integrated joystick and 4 accompanying buttons located on either side.  The 6800 features e-mail support with either POP3, IMAP or mMode mailbox options, PC Synchronization, Java support, an integrated FM Radio tuner, speakerphone, polyphonic ring tones and more.  There is even the ability to record up to 3 minutes of calls or voice memos, but because there is no memory card slot on the phone you can quickly fill the phones memory. The Nokia 6800 operates on the GSM 850/1900 network. 


Performance and use


 


The integrated keyboard swings open and sturdily snaps into place when in use and the hinges are very strong with no inclination of wearing out. Once the keypad is locked into place the screen rotates 90 degrees counterclockwise from a vertical to horizontal view.


 


The QWERTY keyboard is incredibly easy to type on; the keys have considerable travel and there is a split space bar key which is easy to find. In the dark, the 52 key QWERTY keyboard is easy to see for those with sharp eyes and gives off a blue backlit luminescence. With the notepad program, the keyboard comes in handy when you want to jot down a quick note or e-mail message. It might take you a while to get use to the split keyboard, but we would prefer this over hand writing recognition software any day.


 


Our previous favorite phone in regards to features was the Sony Ericsson T68i because it has Bluetooth connectivity and a sweet PC Synchronization package, so we were anxious to try this out on the Nokia 6800. If you prefer to use your infrared port to transfer data between the 6800 and your PC, all you need to do to get running is download Nokia’s free 25MB PC Suite. If you do not have infrared capabilities on your PC you will have to purchase a data cable from Nokia. Unfortunately Mac users are left out in the cold once again as there is no Mac synchronization support with the 6800. Synchronizing your calendar, to-do-list and inbox is very easy to do using Nokia’s software. Nokia’s PC Suite is required if you want to transfer JPG pictures or midi files between your PC and the 6800.


 


The menu system on the 6800 is very fast and intuitive when compared to the Sony Ericsson T68i. We have found that a lot of phones create a sort of lag as more data is stored in its memory. We did not find that this was the case with the 6800. The screen is very bright and easy to look at in both light and dark environments. In bright sunlight, it is hard to distinguish colors on the display but the characters and icons were still easy to see nonetheless.


 


Performance and Use Continued…

If you are looking for fun and games, the Nokia 6800 is not for you. There are only 2 games that come preinstalled on the phone and a handful of themes to choose from. Fortunately, there are several polyphonic ring tones available, as well as an integrated FM tuner. The FM tuner works very well and the signal reception is good, but you are forced to use the Nokia headset to listen to it.  One thing we found weird was that the headset was required to listen to the FM tuner, whether you were listening through the speakerphone or through the headset.  You could not just playback through the speakerphone without the headset plugged in.

 

E-mail functionality on the 6800 was a little on the poor side. Message retrieval was slow overall and we found that the phone was not capable of downloading more than 10 e-mails at a time before disconnecting from the system. And as with other cell phones you cannot talk on the phone and browse your e-mail or WAP sites at the same time.

 

Signal reception with the Nokia 6800 is nothing short of magnificent, at least in the Portland, Oregon area. Even in houses or building with thick walls, the 6800 was able to get a solid signal and we encountered no dropped calls. Clarity on the other hand could have been improved. One thing we liked about the Sony Ericsson T68i was how clear the calls sounded on both ends. In contrast the Nokia 6800 often sounded like it was on a TDMA network as there was a faint hiss present on most calls and at high volumes. Overall, the reception and clarity are well above average.

 

The Nokia 6800 comes with a huge 1000mAh battery that Nokia claims is capable of 4.5 hours of talk time and 10 hours of standby.  In our tests, we were able to squeeze out just under 4 hours of talk time and 9 hours of standby time; a very impressive performance.

 

Conclusion

 

The Nokia 6800 is a workhorse of a phone, which savvy business travelers will fall in love with. If you read a lot of cell phone reviews, you will find that Bluetooth connectivity is almost a must in most phones to get top praise, but we have to ask if it is really necessary. Sure we would like to have seen Bluetooth implementation in the Nokia 6800, but it is not a requirement. What is important is that the 6800 gets strong reception, is reliable when in use and offers a very clever and intuitive keyboard and feature list. Hopefully Nokia will offer a software update to fix the e-mail problems we encountered. In any case, you should put the Nokia 6800 at the top of your list if you are looking for a new phone as you will be very pleased with what it has to offer.

  • Leon Perkley-Rhys
    its amazing the best ive seen o my god can cellular technology get any better? Phone giants nokia have hit another home run with this little wonder
  • joleyne
    oh my god this is the greatest thing ever to be invented, sod the wheel the 6800 is the dogs!!
  • Peter
    The best phone I'm ewer saw
  • idseer
    all three 10 givers sound like nokia employees if you ask me. phoney mispelling and all.
    it's a good phone. just trying to make the rating a little more realistic.
  • Dave
    Meet all my expectations,- modem, e-mail,text, keyboard etc. Works were other phones won't in weak signal areas. Disappointed with the small portion of memory devoted to business apps. - 4 months calendar and a couple hundred "contacts" - and it is full. But >5 MB of memory IS STILL FREE for "applications" !!??.. whatever they are... :( Rogers "Wireless Desktop" option (Canada) makes it an awsome business tool! I can drill way into my Exchange info and multiple POP boxes from anywhere!
  • Anand SK
    Nokia 6800 is awesome in features. The display quality, loudspeaker facility, and the stereo sound quality of headset /FM radio is mind boggling. It is like listening in a Bose System. The PC suite is a must - you will love it, once you start using it. Now my mobile is connected constantly to my PC in the office through IR. Whenever an SMS appears, I can see it in my PC. I create and send multiple SMS right from my PC. The keyboard is a breeze to use and a boon to busy execs. Go for it guys - you'll love it.
  • Sean
    I've had the Nokia 6800 for about four months now. It is by far the best phone I have ever had. It looks very good. It's not as small as many of today's phone but to be honest I find many of them too small. They can actually be difficult to hold. This is very attractive and sleek in appearance and silver and black - and fits in one's hand much easier than say the 7210. With a little bit of investigation I can honestly say: the phone does everything!

    It's a great phone, firstly. The sound is extremely good, both what you hear and what your caller hears. The Contacts feature is great. It can hold 500 names and in each case you can include a lot of info, various phone numbers, fax, e-mail, postal address... even a note. Quite standard for Series 40 Nokias to some extent. It's friendly to it's master and easy to use.

    The FM radio is great. People seem divided on this newish issue of FM radios in mobiles. Personally, I think it's a great idea. The quality is high and I really enjoying listening to music and the news. The headphones aren't so well designed unfortunately. It's good that you can exit the radio application and wander through the rest of the phone... write/play a game/check contacts... and the radio just plays away. I've had a great sense of calm composing a note or an e-mail, then turning on the radio and playing Block Buster downloaded from midlet.org

    To the writing. Obviously the key feature of this phone is it's hidden full qwerty keyboard. You flip open the standard mobile phone keyboard and there it is. This is a thumb-based experience, and entirely satisfactory. Some would say it's awkward. To me, a laptop is awkward 'cause then I need a bag. To be able to flip open my phone and be typing in qwerty, either an e-mail or note: is a dream come true.

    A word about e-mail. In a move they themselves must have regretted, the e-mail application provided is very poor. It's slow, it lacks inspiration in the design and it has real problems with POP3. I have had to settle for using a separate account to the one I normally do. However, I made the 'return to' address on it my regular e-mail, so if someone presses reply: it still goes to my regular mail. The signatures on both are the same and I don't think anyone ever notices the difference. It's only sometimes I send an e-mail from the handset but great to have the facility. Once or twice I have been on the train and had to e-mail someone and, slow though it is, the typing isn't - and it works. It's as sure as sending a text.

    The 6820, which many may opt for has a smaller keyboard - actually a disadvantage because these are little laptops I feel - and no FM radio which is a real loss. Furthermore the camera is, people should note, nowhere near the quality of the camera on the 7650 etc. It is the same as that of the 7210. Only really suitable for phone-phone. Also, despite it's smaller size the 6820 doesn't actually look as good! Bluetooth is the only gain with the 6810 and the 6820...

    Indeed, getting back to the 6800, this brings me onto something else. You need to by the lead the connect it to your PC if you have one and struck me as somewhat overpriced. However, since I got it my life is a dream. I never hated Bluetooth the way some do, but I must say I prefer this lead. The software that comes with the 6800 is great, offering a range of choices. You can edit and import images, scale down Midi tones to Polyphonic, back up your phone, synchronize. It syncs with my XP Address Book beautifully... no probs...

    The battery life is good at 3 days.

    I have downloaded to applications - other than games - from midlet.org. EmailViewer and WebViewer, both by ReqWireless. The EmailViewer POP3'd easily. There's no signature option, and you can refer to the phones contacts to choose an e-mail address you want to send a mail to, but I'm keeping it on the phone for something else. It's great for viewing, like the titles says. It downloads all my spam titles and lets me delete 'em. The email client that came with the phone, that I like for sending, ain't so hot at that.

    WebViewer is fine for when you have to look at something before you can reach a computer screen. It has a facility that alloed ya to switch on/off images.

    It just seems to do it all. It's not overly fragile either. Quite robust.
  • Mark
    The sound quality is horrible. You can't barely hear what the person is saying. I'm not sure if it's only my phone or all the 6800 phones but the reception is just horrible. It goes out of service whenever I'm at work or at school. It might be my provider, AT&T, but I think it's the mostly the phone. Other features of the phone are a little less than good, but the radio doesn't give you the best sound. The voice recorder sucks, too.
  • Jim
    I have to say that I probably would never have gotten this phone if it had not been FREE. However, it is really a trip. It does far more than I ever expected a phone to do and I am learning more about it every day.
  • Dave
    OK...it's been 4 months.. (see my review above, - "Dave"). I just returned from a 2 week trip through the US, Virgin Islands, and this phone kept me in touch seamlessly through Cingular, AT&T, Rogers et all.... E-mail, voice, sms, the works... I could work in areas other phones couldn't, and wandering around my exchange folders etc. was a breeze.. I have my office on my hip/pocket.. Love this 6800...we have come a long way. I am "laptop free" as far as keeping in touch and living, as I must, with my Outlook/Exchange.. Not to mention the Radio, voice recorder, the camera/earphone, and a hands free/speaker phone that actually works! .... pluss weather forcasts, my POP accounts...GREAT little business tool...
  • chris
    Has all the gadgets I wanted, but accessories are expensive and I haven't been able to download my voice recordings to PC Suite yet.
  • Naveen
    I ve found its most use as wireless speaker phone without putting it to my ears. While driving on two wheeler with helmet there is no need to remove helmet. Also it has good big size screen. Somewhat big in size but one can compensate with its feature n memory.
  • Jurgen
    I used Nokia 7110 and i hardly found such a good phone to substitute it, and it 6800 surely is. I would never give over 250$ for cellular and this one is absolutely the best phone to buy at this price.
  • giant
    great phone whit a great design . only one thing is missing...... bleutooth !!!!!
    just like my nokia 6210 ... ill give them both a nine.....
  • shaybusa34
    Nokia have now updated this phoneto 6820. I think the reason is due to the front of the phone that flips over. This is a weakpoint and after time two cracks appear! The reception is ok, but its not the best phone in the world, there are better models out there.
  • suckered68
    I had mine for a year and really found it great. Over time, fine cracks began to appear on the arms, then one large split appeared on the front flip where the contact pins press against it - 12 days after the guarantee ran out! Nokia's reply? "We give 1 year guarantee, then you pay"! When Motorola get their A630 out, I'll get that. Nokia's customer relations in Switzerland sucks.
  • steve
    I think this phone is a great phone where i live in near philadelphia. it has almost every thing i wanted in a phone but a camera and blue tooth. i got this phone 1 year ago when it first came out but one good thing but kinda bad thing is that me and alot of people are used to using the phone for about a year then getting a upgrade but this phone wont die and i've been thinking about getting a new one but itz almost a rock and will take anything ( i dropped it in a puddle once and it keep going ) < dont try that thou > .... Its one of the best phones i ever had
  • Andres
    I bought this phone because I used to send messages to my g-friend a lot though the day, and the full keyboard makes this a breeze. Now my girlfriend is overseas and at $.25 a pop I don't use the feature anymore. This has left me with a bulky, heavy party trick I rarely use anymore. After 9 months of use both swiveling arms have cracked from regular use. FM radio is cool but need to have headphone attached to work and the conection jack is really flimpsy and works only if I put pressure to one side of the jack. No camera, mp3, or any other "modern' gizmos. Most disturbing though are the drop calls, loss of service in well serviced areas, the phone just goes from 7 bars to 0 in less than 2 seconds (great for a car, NOT for my only lifeline). Also,(and the reason why I was looking at this review page), for a week now the phone takes to freezing up, the volume button locks up, and I have to power down and reastart to get it to work again. I am thinking of exchanging or upgrading to a slimmer model. To its credit: great with messages, alarmclock with polyphonics you can download from your PC, calendar/reminders, and dessign, plus you could use it as a weapon to club a surprised attacker, or just flip open and use to boomerang some deer or swine down next time you are hiking out of your reception zone. Just be warned, you may get there before any of your friends. Hopes this helps.
    WWJB
  • Peter J.
    The battery door clips break easily and after 14 days, you are stuck with a worthless $200 phone. The broken item is considered an accessory, but I can not find it to replace it. The T-Moble customer service can not locate a replacement piece. NOKIA 6800 - Buyer beware!
  • carolyn
    this is the third 6800 i have had. i cut off after 7-10 minutes, you cant hear the callers, and the screen has lines on it. tmobile wont do anything about it, and nokia wants me to send it back, and wait for repair. i dont want another 6800
  • Joe
    I have had a lot of phones and any phone might break. If yours gets broken get it fixed or get a new one! As for the other guy with the broken battery door... How does a battery door just break? My 6800 is going on 13 months old and been dropped lots of times with nothing breaking.. It works like new. Best phone I ever had.
  • kyamio
    i got this mobile 2nd hand
    that person told me that he had used it 1.5 year& now im using scince 10 months but cell is good it do have some problem like some i can't hear caller voice
    but then also this cell is pritty good
  • Steven
    I rcvd a new nokia 6800 missing hte battery cover from a friend.. i called nokia and order the cover... it was .55 cents and 5.80 shipping ...
  • Charlie
    I Have Had Some Intresting Times With This Phone, I Stepped On It, Broke The Plastic On The Screen, Then I Dropped It In A Pond.. I Spend 3 Days Trying To Find It, And When I Got It Out Of The Water It Was Still On, Overall This Phone Lasted Me 2 Years.. Im Upgrading Soon Though, Bluetooth.
  • Matt Sparo
    I love the QWERTY Keyboard; it makes messaging and calendar entries easy and comprehensive enough that I don;t need a PDA. But hone for 3 years, and have gone thru 5 different ones. On the plus side, Nokia's pretty good about replacing them, but I can't believe theded me to the new 6820 by now (from what I've heard, that one is more reliable). The 6800s I have had have had problems like: Keyboard stops working; Phone autodials people at random even while sitting untouched on my desk (I've seen it happen; It'd call my Mom in the middle of the night and so on); Screen cracks and becomes almost unreadable; Contacts on hinges rust and do not allow buttons to work; etc. I signed up to CNET just to write this review--skip the 6800!
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