Sony Ericsson T68I Review

7/10

...both the sound and voice recognition are among the best we have tested.

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Highs: A ton of features and a great price

Lows: Tempermental reception and poor visibility in daylight

Could the Sony Ericsson T68i be the best bang for your buck? With features like Bluetooth connectivity, synchornization with outlook and more the T68i is hard to beat.

Summary

On paper the T68i is one of the most attractive GSM/GPRS phones currently available in the US today. However, slow menu navigation and poor reception prevent the T68i from receiving our top honors. The T68i has a lot to offer and consumers should be content with their purchase.

Introduction


For those of you who follow the mobile phone market, you know that the T68 phone has been available overseas for quite some time. Well it was released here in the US around Christmas 2002 and is quickly growing as a popular phone. The T68i is available with service from either T-Mobile or ATT GSM/GPRS packages. As of this writing the T68i phone itself is cheaper through ATT than T-Mobile but make sure to look at the overall service plans to see where your money really is being spent.

Features

The T68i is packed full of features including the ability to store digital images, play multimedia messages, synchronize with Microsoft Outlook and use integrated Bluetooth connectivity. The T68i features a 101×80 resolution screen capable of showing 256 colors which look great in low light environments. You can also fully customize the T68i to use wallpapers, sounds, themes, and photo albums which are suited to your personality; there are even a handful of games to play with. With Bluetooth connectivity there are a plethora of accessory and feature options; you can synch your calendar and contacts with your computer or talk wirelessly with your Bluetooth headset. Infrared is also available for synchronization should you decide that Bluetooth is not for you yet. Sony Ericsson sells a CommuniCam MCA-20 digital camera accessory which clips on to the bottom of the phone and will allow you to send low resolution pictures wirelessly to friends via e-mail.

Use and Performance

The design of the T68i is extremely eye pleasing and you can certainly see Sony’s influence. With sleek curves and a light blue coloring, the T68i looks very futuristic and en-vogue. In low light conditions you will quickly see the keys are backlit via blue LED’s which enhance the T68I’s visual prowess.

We found the T68i to be a lot of fun in terms of its abilities; it truly is feature packed.  The T68i works on all GSM networks and is considered a world phone. Unfortunately the T68i has trouble grabbing a strong signal in both outdoor and indoor environments. This could be attributed to the internal antennae which might receive interference from the phone itself. We found the T68i to be very temperamental, sometimes getting a great signal and then losing it altogether a few feet away. While you may think this could be the service provider we were using (ATT) we have read reports of this happening on T-Mobiles network as well. Remember GSM services are relatively new here in the US.

Phone navigation can be gruelingly slow, especially right after start up. This could be due to so many phone options and limited memory, but more embedded memory could have fixed this problem. The good thing is that even though navigation is slow, it is also very intuitive. We had no problems finding where to make changes to the phone settings itself. Internet use is easy and fast once you are connected. Connection times are around 1 minute till you can go surfing. On a side note it is very difficult to see the color screen and menu in very bright sunny areas so be forewarned; there is a trade-off for having a color display.


Continued…


Once you have a good signal you will find the sound quality is excellent. In fact both the sound and voice recognition are among the best we have tested. Voice recognition picked up our recorded names every time without a problem. You can assign a recorded voice name to each contact and listen to the names while scrolling through the phonebook. You can call your contacts by simply saying their prerecorded name.

Battery life on the T68i is above average despite having integrated Bluetooth and a color screen. Make sure to keep the phone in sleep mode and with Bluetooth (if you are not going to use this feature) disabled to conserve power. Expect about 5.5-6 hours of talk time and about 6 days of standby time in real world use. We know that Sony Ericsson claims 13 hours of talk time and 12 days of standby, but this just isn’t the case. The Bluetooth capabilities work great; it is fast syncing your calendar and contacts with your computer and the T68i works great with Sony Ericsson’s HBH-20 Bluetooth headset.  We have read that people are reporting excellent compatibility with the latest Jabra Bluetooth capable headsets as well.


Software synchronization could have been easier to use than what it currently is. We bought the USB cable to use for synchronization and found that the software and USB cable are not specifically designed to sync with Windows XP although we were able to get it to work once in a while. Using the Serial cable and Bluetooth synch methods proved to work better and more fluidly. Remember, the T68i is not a complete PDA replacement; the fact that is capable of synching with your computer at all is an added bonus.

Conclusion

There is a lot to like about the T68i when comparing it to other phones on the market. The price of the T68i is reasonable and there are countless features which make this an extremely attractive phone. The T68i is not without its pitfalls however. With slow menu navigation and a hard to see display in bright environments, users will have to look past the negative sides in order to enjoy what the T68i can offer if it is used to its full potential. GSM networks in the US may not have wide coverage yet, but it is growing fast and the T68i will be able to take full advantage of what GPRS and GSM networks can offer.

  • Ken
    I live in LA and the reception here is fine. I have not had any problems whatsoever....
  • Shelly
    Finally a review that talks about the reception. Sure this phone is great as far as features, but the reception IS pretty bad. Try going out of LA into some country and you will see. Hopefully it's the GSM network and not the phone itself.
  • Harvey
    But it just looks so damn sweet...fits in my pocket too
  • KAren
    I just bought this phone and it rocks
  • Drift3r
    Well I have this phone for a few months. Reception is very good (at least here in Portugal) and the sound is excellent (the very best of all the mobile phones I had to this day). Have drop to the ground it a few times and it still works fine. It's fairly robust.
    The only bad thing (for me) is the sms writing. For those who are used to Nokia it's a biiiig difference. It has T9 but somehow it just ain't as intuitive as Nokia's. Example if you are using T9 the dot is on key "#" if not .. the dot is on "1" I use smiley's a lot ... on this phone ... putting a smiley is a nightmare.
    Therefore I have to use my 7210 to send sms! It's way easier :) But I'll tell you this ... It's the first non Nokia phone I bought ... I am not sorry! :) It's really good.
  • Jim
    And this phone doesn't have it. The reception on this phone is markedly worse than any other I have used. Neat phone, great features, but lousey reception...avoid this one.
  • Anonymous
    I was initially looking for a replacement for my ATT 3660, and finally I decided to go for the T68is. Its basically the same model, just made by ATT. I love the phone though, and the the picture capture capability since I use them in my journal via bluetooth. Although the picture quality isn't great, it serves its purpose. Reception is great here Texas, as long as your outside though, and in a 1 story building, or on the top floors of a high rise. The GSM networks have those problems. Its not the phone but the network. Overall I LOVE THIS PHONE. Its a serious phone for serious users, not a nokia toy. Although, the new nokia phone with video capability has caught my eye. LOL (i'm hardly ever satisfied, techno' wise.)
  • Sheerluck Holmes
    The features on this phone are outstanding! Great screen, fully featured contact list, calendar is good if you synch it with Outlook (use the PC for input tho!) The battery life is incredible and Bluetooth is the icing on the cake...warning...once you try a bluetooth headset with voice dial, you'll never go for a 'manual dial' phone again :)
    The con, and kind of a big con, is this phones reception. I live in Toronto, Ontario...a major Canadian City, serviced by Rogers AT&T network. There is a microcell tower less than 1 mile from my house and I don't get any bars of reception there ! I have made repeated calls and finally spoke with a techie who knows the neighbourhood. He indicated that the reception problem was a combination of the phone and the service provider. 1) The phone has a poor antenna and has a tendency to ignore weak signals 2) Rogers AT&T is slowly expanding their 'internal' frequencies...the techie indicated that once the tower had this frequency updated, I would probably get a few bars of reception...
    Bottom line: I've been toying with whether or not to give this phone back....but it's way too cool size and feature-wise and if the reception at my house kicks in, I'll be in cellphone paradise !
  • Orion
    Excellent phone.... once in a while reception problems but great otherwise!
  • vaa
    xlnt pfone
  • Adam
    The T68i has a lot of fantastic features, one reason i bought it was for the voice recording. I run a business and am often without pen and paper when i recieve calls. I wanted to be able to record customer details. It is more hassle than it's worth. Recption is shocking, charging is intermitent, menu is so slow it's painful, phone turns it self off on occasions and had a few error messages from idle like "mobile invalid"? If all the features worked would be a dream phone. Had one repaired, they replaced it after 4 months, 2 days latter new one won't charge.
  • George
    My wife and I have have terrible receprion with our T68i phones at our home and at our respective offices. I got the phones hoping for that promised "almost land line" sound quality. My old nokia 6160 ran circles around these current phones. We can't wait till our terms are up and we can swich to Sprint.

    I noticed that afetr 6 months of heavy promotion AT&T has stopped offering the phones here in TX. No wonder!
  • Yu Lee
    I live In LA and the signal strength is poor many places . Like in Holywood, one to two bars. Interstate 405 two bars. I have AT&T service. I'm not happy whit it.
  • Kamran
    I am on my 4th t68i. I bought the first one Dec. 2002 the two months later the voice command menu started choking. I had it replaced under warranty exchange. I stopped using the voice command but the new phone started crashing. Again, I had it replaced under warranty exchange. The new phone started dropping the bluetooth headset connection randomly and would crash at least once every other day. Once again, AT&T replaced it under warranty exchange. I just got the new phone and a new bluetooth headset. It works very unreliably. The RECEPTION ON THIS PHONE SUCKS, it drops calls left right and center. My wife's free nokia rocks where I don't even get a bar of reception and this is true for all of the four phones I have used. My recommendation: Stay away from it.
  • Luke C
    While I agree that my T68i is a good looking phone with great features, the main problem is that the phone reception is awful !!
    I have had 2 replaced under warranty as they seem to work fine for a few months then just fall over.
    I have spent a weekend without a phone last weekend and this is not really what i need.
    THe assistant in the phone shop (Brighton U.K.) told me she has 7 replaced with the same problem and Orange have withdrawn then in the U.K.

    The camera plug in device worked great as did email and other features, especially the organiser. unfortunatly the reception problems mean that is useless as a communication device.

    Cant wait untill my contract is up and i can change it to another model!

    Avoid at all costs - you have been warned
  • asd
    adad
  • Aivar
    In the year of 2005 (January) the T68i is still the best ever designed GSM-phone with mighty battery. To be exact: it has superb ability to take maximum from its mighty battery.

    I have had this phone since May 2002. The AVERAGE standby time is still more than 8 days. And the maximum standby time was 278 hours (11 days and 14 hours)!!! All this time my phone was constantly switched on and I carried it with myself everywhere. Though, I talked really a bit.

    Some people complain about reception. But I love my T68i because even in reception level 1-2 the speech is usually very clear and mild. I have been able to talk even when the reception level was briefly dropped to 0.

    I guess that people experience bad reception especially in GSM 1800 and GSM 1900. Those frequencies have smaller [narrower] coverage and not so good penetration (especially in buildings). Here in Estonia (Europe) the main GSM-frequency is 900 MHz.

    Now, when my phone is 2 years and 8 months old is still looks like a new. Only the text "Sony Ericsson" on the front panel is a bit vanished and the YES-key does not respond always.
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