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DVR-625 is the worst
By: Bruce
June 18, 2009 @ 4:43 PM17ppm6>
I have my 4th DVR on order during a three week period. I upgraded to a DVR from the standard receiver. I received my first DVR on a Saturday and connected it. I received an error code of 311. I contacted Dish support (which is a waste of time), they told me the hard drive was bad. I received the second on a Wednesday and attached it. Again a code 311 after an hour and again Dish network support said it was bad. Received the third on the next Monday. This one lasted until Friday, when the hard drive failed again. This time Dish Network talked me into going with a different model because of a known problem with the 625. Of course they charged me for the upgrade. Well see how this one works.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Acquiring Satellite Too
By: Craig
November 10, 2008 @ 10:01 AM57pam11>
We’re having the same acquiring satellite error as described by others. We had no problems for about 3 years. Then intermittent problems. Then a hard drive failure. They sent us a new box ($15 shipping & handling) then gave us a free tech visit to adjust our signal. The tech couldn’t find anything he could do to improve anything. It worked fine for a while. Now we get nothing. Just the acquiring satellite screen.
It’s just weird.
We don’t watch TV much, so we’re just going to cancel. I hate calling customer service all the time. I have better things to do with my time than deal with this.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Dish is horrible
By: Carrie
March 31, 2008 @ 12:16 PM01ppm3>
DISH is horrible. It started day one with acquiring satellite signal. I thought it would get better but it got worst. Only one TV in the house worked 99% of the time (living room). My mom’s room was off 30% of the time with errors, downloading, reset, changing channels on its own, one TV controlling another, recording on its own, snowy screen and the famous acquiring satellite. Two TV’s in the house was off 98% percent of the time. We are TV watchers so this is a nightmare and major inconvience. When a tech came out to fix the problem. He said the installer made the signal to low that’s why the 2 TV’s never worked and was always acquiring satellite. It worked fine for 1 week. Then the snowy black screen. I couldn’t take it anymore. I was still under the 3 month warranty. They told me that if the tech could not fix the problem I could get out of the contract without paying the termination fee. Thank goodness they kept their word. I was able to escape Dish. I’m back with Direct TV. Dish was in our life from February 4, 2008 – March 17, 2008. I would recommend to anybody stay away from DISH unless you like drama. Go with Direct TV or cable. Anything is better than DISH.
Rating: 1 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Not a happy camper
By: David S
February 20, 2008 @ 12:20 PM43ppm2>
I am on my 3rd DVR 625 box waiting on my 4th coming to me by ups this week .my picture freezes up for a second or 2 then resumes, on my 2nd TV the picture gets grainy for 2or 3 seconds then resumes to normal, dish says they hardly ever has any problems out of the 625 box ,but I sure am not happy with it, one of the techs says the grainy problem might be a ham radio or a radar detector interrupting my signal, all I know I am not a happy camper at this time.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
625 answers questions never asked....
By: Mark Anderson
September 19, 2007 @ 12:14 PM50ppm9>
The primary problem with the Dish Network two room systems starts with the external switch and compounds from there. In an attempt to save you 5 dollars a month they take a digital picture system… Satellite… and convert that signal to an analog signal which is then sent through Diplexers, DPD2’s, due to the Satellite output voltage, and numerous feet of line, giving a less than ideal picture on any secondary TV. The idea of satellite is a better picture? Why send an analog week signal over a bunch of coax and often numerous connections to second TV. Secondly, the receiver does have common problems, a continual: Acquiring Satellite, Reset, acquiring Satellite…this is not a rare problem with the 625, and I have yet to find this problem truthfully addressed. Thirdly, most homes are not wired to accept this system without the addition of diplexers which weaken the signal to both the the 2nd and 4th TV’s…and don’t think that by getting a two room HD DVR that both rooms are in HD…For that you need a receiver at each TV.
Rating: 3 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Getting 05a1 errors too
By: Jeff
August 17, 2007 @ 1:59 PM33ppm8>
I am having almost the same problems as Gee Dee. I am getting the “05a1″ error and can’t use my DVR. Dish is sending a replacement, but it will take FIVE DAYS. That is ridiculous.
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Pretty good receiver
By: Cecil
July 27, 2007 @ 2:57 PM10ppm7>
I give this a 10 out of 10. I don’t know why people are having so many problems out of this thing, I have had it for a while now and it works perfect, never had a problem
Most of the problems described can be fixed by reading the manual and following the instructions. And BTW Dish is always better than direct or cable as direct automatically puts you into another contract if you add an aditional receiver but Dish does not.
Rating: 10 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No