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Do Not buy an HP Pavilion Elite Product, HP has No Concern for Custome
By: Austoah
July 31, 2008 @ 10:06 AM06pam7>
I purchased to this computer to run my small business. basically needing it for the office professional suite. I was indecisive between this or a laptop as this was a pretty expensive desktop. deciding on this unit feeling that if I paid a little more hopefully I was getting a very decent quality product.
This computer worked for 3 months and never worked again. I initially called customer service to help me fix it and they said the recovery image on the computer must have been corrupt so they were going to send me original disks to get it back up and running, and only as soon as 5-10 days.. SO MUCH FOR RUNNING MY BUSINESS. I had to wait 7 days for my disks to get it back up and when I got them it did not help. I called customer service and after 2 hours of help it was still not fixed. Not once in the conversation on my 3 month old computer did they offer to send me a new one or a new drive NOTHING. I have always owned Compaq or HP. I am even now typing on my 17′ laptop Pavilion dv8000 that has been great. This company has no desire to care for the consumer. I sent this junk back to HP after losing my temper for my company being shut down for 2 weeks and I smashed it on the ground. That is a first for me. they returned it as is and said they are sorry I had a bad experience. I would be out of business in 2 days with service like that.
I know I am just a small fish but everyone I talk to or deal with will know what junk HP is now putting out. Stay away,
I have replaced it with a dell that has been great and it came with the recovery disks.
Austoah Mfg
Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Sent back to HP on 21st day
By: Carl
May 11, 2008 @ 10:18 PM37ppm5>
When it worked, it worked great. But, so many problems, including attacks of the slows: 30 minute restarts and 10 minutes to load Photoshop. Sleep and wake were bizarre – always doing their own thing. Wandering mouse cursor. And others. All the tech help, tech bulletins etc only gave temporary fixes, if at all. It exhausted me and I gave up. Mac Pro?
Rating: 4 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No
Junk, Junk, Junk, and Junk
By: Bob
April 20, 2008 @ 10:04 PM01ppm4>
It is a nice idea of a computer. Really. Sadly, at the end of two weeks, I had completed a full system restoration three times. The last time, I had to do so with the recovery disks I made (HP doesn’t give them to you).
Why? Because within a few days, the computer ran so slow that I could no longer do my work. I would move the mouse, and it would take 20 seconds to a minute for the cursor to move. I checked Task Manager, and it turned out with 4% of the CPU in use, over 50% of the memory was in use. How could that be with only one program open? Yet, the LED for the hard drive and the hard drive itself was running, running, running.
The only thing I can reckon is there are significant problems with the software bundle, even after removing the garbageware.
I will never buy HP again.
Rating: 1 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No