palmOne Zire 72 Special Edition Review

The User Reviews

Average User Rating: 6.0

1. Excellent Product

   

   By: CFreak
   February 24, 2006 @ 1:29 PM

   First of all, all that you said is a damn lie. This Palm Zire is a great PDA to have. All of these other websites that are saying that palm is a lousy product, that mess is not true. So I highly recomend this to you.

   Rating: 10 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No

2. Lousy product

   

   By: e2x2e
   January 22, 2006 @ 12:14 PM

   The good things(Pros):
   1.)Decent camera
   2.)Nice Screen(NOT the best)
   3.)Fast processor
   4.)Lightweight
   5.)Good software on disk
   6.)Recessed SD card slot (This IS good. Slots that aren’t recessed result in popping out cards.)
   7.)Good button placement
   8.)High quality voice recording
   9.)Bluetooth

   The bad things(Cons):
   1.)Horrible screen hissing/buzzing
   2.)Exposed screen(As with all PDA’s that are not clamshell)
   3.)Requires resets OFTEN for intense users
   4.)Green line across the top of pictures and movies
   5.)No MPEG-4 video support
   6.)Low mp3 volume
   7.)Nonreliable battery gauge
   8.)”Palmone” and “Zire 72s” writing on top rubs off easily
   9.)No cradle
   10.)Charger comes out
   11.)Under-used LED indicator light
   12.)Rip off
   13.)Constant resets
   14.)32mb RAM…PATHETIC! Especially for a palm that boasts mp3 playback and video recording.
   15.)No wifi

   Now, for my story.

   I bought the Zire 72 after my bad experience with the Zire 31. It thought it would be better. It was…slightly. Everything was great, for the first few months. The first thing that happened was the screen hissing. I know this is not only a problem with this PDA…it is something to do with the screen cable. So, what happenned was, I bumped it, or dropped it lightly. Nothing serious. Then, I turned it on. And the screen hissed. Annoying. However, if this was the only problem, I would have given it 5 stars. Next, the resets. I installed some apps and games. Nothing extremely complex…Just some games. I started to have to do resets very often. At least once a day. A hard reset at least once a month. Unexceptable. Then came my broken screen. What can I say…I sat on the thing. That is my fault. 100%. Okay. So I called Palm, because I had bought a warranty from Staples. They told me to call Staples. Well, they didn’t just tell me. First, they made me wait a long time. Then, they transferred me a bundh of times. Then, I got on the phone with someone. They asked me for my name, date of purchase, and other information. Then, they told my that I had to call Staples. Horrible customer support. So, those are all the problems I had with my Zire 72.

   Now, I’ll tell you why it is a ripoff. First of all, there is no Wifi. For $300, can’t they throw that in!? Next, there is a 320×320 screen…grafiti input area is a WASTE of screen real estate. Lastly, they act like they gave it to you for free. They hate to talk to people on the phone, they give you some pathetic 90 day warranty…That’s the leisure period for the product…thing go wrong after about five to six months.

   Just telling you my experience with this particular product.

   Now, Ill tell you why not to buy fom Palm.
   1.)Their stuff is cheap
   2.)Don’t care about the customers
   3.)Poor software
   4.)Breakable hardware
   5.)All the reasons in the previous two paragraphs

   So…My advice to you…Buy from Sony, HP, Dell, Compaq…Not Palm.

   However, If you still want to buy from Palm, don’t buy expensive things…I would recommend the Tungsten TX…it’s got a big screen and Wifi. A camera is not really necessary.

   Rating: 2 :: 0 out of 0 people found this user review helpful. Was this user review helpful? Yes | No