Tag archive: activation

Going into effect on Sunday, February 12, AT&T is increasing the activation fee on phone upgrades from $18 to $36 according to a memo issued to all AT&T store managers according to BGR. This brings the activation fee equal to the current rate of $36 for starting a brand new service plan. As directed by AT&T corporate management, store employees are supposed to define the fee as costs associated to picking out a new phone as well as… Read More

Customers of AT&T that purchase an iPhone 4S earlier today experienced a variety of problems when attempting to activate the new smartphone. Users that failed to activate the phone on the first try were placed in a queue and were sent an email when the activation process was complete. Many customers were stuck on the activation process for hours and were unable to utilize the phone's features until the process finished. Customers also… Read More