Apple looks to be prepping the launch of a support app offering users a more efficient way of troubleshooting and solving issues with the company's devices. For Apple, such an offering should also help to ease the pressure on its in-store…
There was a serious incident inside Apple's famous "glass cube" store in Manhattan Friday afternoon when a man entered wielding a samurai sword. Described by cops as "emotionally disturbed," the individual was apprehended and no injuries…
Apple and CEO Tim Cook apologized for an incident in a Melbourne, Australia, Apple Store that involved six black teenagers denied entry into the store. Commenters have since pointed to racism as the cause of the incident.
A class-action lawsuit brought by Apple store employees seeking payment for the time spent having their bags checked every time they clock out has been dismissed by a California judge, who suggested they could avoid the checks by leaving…
Apple started its retail business in 2001 and now runs more than 450 sites in 18 countries. However, it's taken until now for the tech firm to open its first stores in the Arab world, with launches on Thursday in Dubai and Abu Dhabi.
Until now, any customer who wanted to try on an Apple Watch would need to make an appointment at their local Apple Store -- even if they were already standing inside said store. Now Apple is removing that requirement.
Apple's issuing a voluntary recall of the Beats Pill XL after some units were found to overheat. One unit caused burns, and another damage to a desk. The company's offering refunds to those who mail in the defective speaker.
Same-day delivery is exploding in terms of the number of companies offering it. Now Apple is joining the party by teaming up with Postmates to offer same-day delivery in select areas from its Apple Store app.
Apple is launching special in-store workshops next week for owners of its debut smartwatch. The lessons are designed to explain to participants how to get the most out of the new device, which'll start snapping onto wrists next Friday.
The Apple Watch will be available for previews and preorders tomorrow. However, purchasing the device requires a more roundabout process, one that is more complex than a simple exchange of currency and goods.
Due to limited in-store availability of the new MacBook and Apple Watch, Apple's Angela Ahrendts has sent a memo to Apple Store employees instructing them to encourage buyers to place their orders online.