Tag archive: feedback

Twitter might have learned from past Facebook mistakes. Today Twitter’s co-founder and Executive Chairman Jack Dorsey did something today that was both simple and powerful at the same time. He asked Twitter what they liked, didn’t like, and what should be changed about Twitter’s service. Unlike Facebook who has been known to make sweeping changes without talking to its users it seems like Twitter wants to know what’s broke before it starts… Read More

Googlers aren't happy about the rise in negative press against its search results as of late. In a blog post, Matt Cuts, principal engineer at Google, outlined his company's efforts to clean up search and reaffirmed some things we already knew. Fighting spam and content farms While he claims that Google's search “quality is better than it has ever been in terms of relevance, freshness and comprehensiveness,” Cutts… Read More

As anyone who’s used eBay’s feedback system knows, it’s not perfect, but neither is it rocket science. If you’re happy with the item and service, you can say so, and if you’re not, you can let the world know. But now a UK seller is threatening to take a buyer to court for libel after receiving negative feedback, claiming it’s hurting his business. Chris Read bought a Samsung mobile phone from Joel… Read More

As anyone who uses eBay knows, feedback is an important tool. It allows a buyer or seller to know how reliable the other party in a transaction is before bidding,and then lets both parties rate the exchange later. Good feedback is like good credit.   A lot of that is going to change over the next few months, however. As part of the overhaul of itsfeedback system, eBay will eliminate the possibility of sellers leaving either negative or… Read More

“”This release improves the reliability and security of our products, and we have also been able to use customer feedback and customer feedback tools to improve our products and make the enhancements to One Note and InfoPath,” Simon Marks, product manager for the Microsoft Office System, told eWEEK in a interview. The majority of SP1 comprises bug fixes and security enhancements, essentially fixing any issues since the… Read More