In conjunction with the Consumer Product Safety Commission. electronics giant Samsung has launched a voluntary recall of some 160,000 Jitterbug phones because they may fail to connect to 911 services from other carriers if they are out of their service area. Mobile phones are supposed to be able to connect to 911 emergency services from any carrier in range, even if they can’t connect to the user’s specific network operator. In the Jitterbug’s case, users could get an “out of range, try again later” message when trying to connect to 911 services when outside of service range.
Tag Archive: Jitterbug
Jitterbug Phone Designed for Seniors
Baby boomers and their parents haven’t been quick to adopt mobile phones, even for use in emergencies. The technology is too complicated for many to learn quickly, and the screens and controls too diminutive for aging or infirm hands.
GreatCall aims to change that with its Jitterbug phones, due out in September 2006 (but available in test markets in the coming months). GreatCall operates as an MVNO (Mobile Virtual Network Operator) using the Sprint network, and, while the Jitterbug phone is built by Samsung, it was designed by GreatCall to appeal to seniors and other markets where traditional mobile phones are too awkward or complicated to be practical. The Jitterbug offers big buttons, easy-to-read text, and simplified, easy-to-use functions, an ear cushion, and an ergonomic shape. Personalized services make it easy for users to retrieve messages, and offers live operators for call-related support.


