Tag archive: Support

In yet another valiant effort to get people off Windows XP and onto Windows 7, Microsoft is finally ending its “extended support” for the decade-old PC operating system. Unlike Apple, however, when Microsoft puts its foot down, it gives users 1,000 days to get out of the way. The company won't officially stop supporting XP until April 8, 2014–a year and a half after Windows 8 is expected to roll out. The company will not… Read More

In the next few days, Apple plans to release a patch to its Mac OS X to kill the “Mac Defender” virus that has been tricking Apple users into giving away their credit card information. News of the patch comes from Apple's Support site, which now has an entire page dedicated to the malware, which has been spreading across the Mac world. “In the coming days, Apple will deliver a Mac OS X software update that will… Read More

Nokia has seen better days in the U.S. market. Days ago, we learned about the X7, which was being readied for release on AT&T sometime this year, but a new report by the Wall Street Journal claims that the device has been canceled by Nokia due to lack of support from AT&T. It will still launch, as planned, in other markets around the world. Many times, carriers will heavily promote certain exclusive phones, but Nokia's diminished… Read More

Activa Live develops a cloud-based live chat system that can be used for service and customer support. The acquisition will build upon Salesforce's support infrastructure. Activa Chat Live is currently available as a SaaS offering with a plugin for Salesforce.com available in the Salesforce App Exchange. Activa Live has some interesting technology built in which actually reveals what is being typed by a customer before being sent to the… Read More

AMD's ATI graphics group continues to churn out graphics systems, with the latest editing to their ATI Radeon HD 4000 series being the HD 4770, which features support for DirectX 10.1 games, high-definition video playback, HDMI output, and picture-in-picture capabilities. And, if users want more graphics power, the HD 4770 supports ATI CrossFireX for adding a second HD 4770 card to increase performance. And prices for the HD 4770… Read More

Everyone knows a big part of the Fab Four's sound was their tight vocal performances…and now rumors are circulating that the forthcoming The Beatles: Rock Band will feature support for multiple simultaneous singers, enabling players to sing in harmony along with Beatles music. According to the May issue of Game Informer, each singer would use a separate microphone, and the program would track each singer's performance… Read More

April 15 might be a date etched deep in the psyche, but for users of Windows XP and Office 2003, April 14 has resonance, too. That’s when Microsoft will end its mainstream support for both products. For Office 2003, there will, however, be extended support until 2014, meaning that Microsoft will deliver patches for the software. Only those with support contracts for the software will receive more than that, ZDNet reports.… Read More

Platinum Wireless does wireless. It handles the national sales and distribution of Sprint and Boost Mobile wireless solutions, the PayGO prepaid product delivery system, and other integrated wireless solutions. And at CES, one of the things it’s introducing is its latest wireless solution partnership, M-Via, an integrated international money transfer credit card solution executed using mobile phone technology. “Platinum… Read More

After boosting market penetration for Silverlight in the U.S. alone by 30 percent during the Beijing Olympics, Microsoft leveraged the burgeoning support for its Flash competitor on Tuesday by releasing Silverlight 2. The next generation of the software will integrate a number of technical tweaks designed to make it more powerful and interoperable with different systems. For instance, deep zoom will allow viewers to look further into high… Read More

Lenovo is entering new territory with its ThinkPad W700 catering to the needs of creative professionals who demand high-performance systems and big displays. “Lenovo has engineered a new breed of mobile workstation with the ThinkPad W700,” said Lenovo's senior VP for notebooks Peter Hortensius, in a statement. “No other PC manufacturer has a mobile workstation that delivers the sheer power, performance, and… Read More

You might have read about the problems some have experienced when downloading Windows Vista Service Pack 1 – blue screens, incompatible drivers, and so on. It seems that someone in Redmond has been listening and is offering “unlimited installation and compatibility support is available at no charge until March 18, 2009.”   E-mail response time is a day, chat wait time depends on when the chat is open – it’s… Read More

Mobile broadband technology is the latest rage amongst business travelers and even computing enthusiasts who need the latest and greatest, and HPDPA (High Speed Downlink Packet Access), a data service component of the WCDMA standard which offers downstream transmission bandwidth of up to 8 to 10 Mbps (or up to 20 Mbps for MIMO systems), although real-world data rates are lower. Now computer makers Asus and Hewlett-Packard want users to be… Read More

Beginning tomorrow—October 31, 2006—Xbox 360 users will be able to download a free system update which adds significant new features to the company's standalone gaming console. Chief among the added capabilities: support for games and movies at native 1080p resolution, support for Microsoft's forthcoming HD DVD drive for the Xbox 360, and the ability to play stream WMV video from Windows systems running Windows Media… Read More

Finland's Nokia has taken the wraps of the E50, the smallest of its E-series line of phones aimed at the business and corporate markets. The quadband GSM phone offers up to 70 MB of built-in memory, a high-resolution 320 by 240 display, microSD card support, and the capability to access corporate and organizational data services using BlackBerry Connect, Visto Mobile, Altexia, and Microsoft ActiveSync. Also on board: the Nokia Team… Read More

Apple is set tomorrow evening to throw open the doors of their "newest and more extraordinary retail store yet" on New York's coveted Fifth Avenue. Apple is describing their latest retail outpost as their most architecturally innovative as well. The Apple NYC Fifth Avenue store, said Apple, will let the crowds in at 6 p.m. EDT on Friday so they can set foot in a store which will be open 24 hours a day, 365 days a year. Apple will… Read More