The ASCI finds consumer satisfaction with service from cable and ISPs is reaching new lows, while smartphones have a satisfaction new leader. (Hint: it's not Apple.)
Why do we have hundreds of cable channels but nearly nothing with online TV? Provider competition may be to blame, but such tactics might even be illegal.
Say goodbye to the cable box if you're a Time Warner Cable subscriber with a Samsung Smart TV. The two companies now offer TWC content via an online app.
Time Warner Cable will stop pushing “triple play” packages bundling cable, Internet and phone together to focus on strengthening cable and Internet instead.
Netflix says Google Fiber still remains the most "consistently fast" Internet service provider in America. Too bad we don't feel like moving to Kansas City.