Digital Trends
It’s happened to us all, and it’s the last thing anyone wants. For about two hours on Monday, users of Google’s Gmail were unable to access their accounts. In a world that relies on e-mail to communicate, that’s the equivalent on being marooned on a desert island.
The cause was relatively simple, a problem in Google’s contacts system that prevented Gmail loading, the company explained, and was almost groveling in its apologies.
In his blog, Todd Jackson, Gmail product manager, wrote:
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