As product performance improves and the use of novel technologies amplifies so does the consumer satisfaction— at least that’s what top analysts at J.D Power and Associates are claiming. The marketing information giant announced the results of its 2009 Residential Television Service Satisfaction Study this morning. The findings were simple: all’s well on the television service front.
Tag Archive: Verizon FiOS
J.D. Power and Associates Find Increase in Customer Satisfaction in 2009 Television Study
Verizon FiOS: Issues, Problems and Trouble
When Verizon first announced their FiOS service, I was naturally convinced that it would be the next evolutionary step in Internet and home connectivity. Being the early adopter that I am, I quickly signed up for the service, expecting faster speeds and an enhanced viewing experience. Just one problem: I’ve regretted it ever since.
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