Digital Trends
Antivirus updates do sometimes identify false positives, and that’s embarrassing. But over the weekend AVG pulled a doozie on iTunes.
It identified iTunes.dll and iTunesRegistry.dll library files as being infected with the Small-BOG virus, and consigned into quarantine. That meant, for AVG users, iTunes stopped working and people couldn’t re-install the software, according to The Register.
Within 24 hours, AVG had issued a statement and apologized and offered instructions:
The Windows file user32.dll is not malware. However, in an AVG antivirus update issued on Sunday, it was wrongly identified as the banking Trojan PSW.Banker4.APSA, according to ZDNet.
Those who followed the recommendation and deleted the file discovered that they either could not boot up their machines or they continually rebooted. Unsurprisingly, that left the forums filled with people seeking advice.
Later the same day the company issued another update which corrected the error.
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