Tag archive: warranty

Italian antitrust regulators have fined Apple some €900,000 (about US$1.2 million) (Italian) for failing to to inform Italian customers of their legal right to two years' of technical support for their products. As a result, regulators found many customers were mislead into paying for AppleCare protection for coverage beyond the first year of ownership. AppleCare Protection plans typically offer two years of coverage for iPhone… Read More

Announced over the past week, both Western Digital and Seagate plan to decrease the length of warranty periods on consumer-grade hard drives in order to reduce costs and push more money back into product development. Beginning January 2, 2012, the three year warranty on Western Digital Caviar Blue, Caviar Green and Scorpio Blue hard drives will be reduced to 2 years. This will only affect purchases of these drives made after January 1 2012 as… Read More

When you buy a digital device at launch, you're always taking a risk. It's one of the many taxes of staying on the bleeding edge. Even the best new devices have their share of quirks at first. Apple, though one of the more diligent manufacturers, is not immune to this trend. Though its March 11 iPad 2 launch has gone off a lot smoother than the iPhone 4 last year, many users are reporting screen, Wi-Fi, microphone, and speaker… Read More

It's not a fun day for Nokia. In a blog post, the phone manufacturer has admitted that a “very small number” of its N8 smartphones experience a bug that prevents them from turning on and off properly or charging correctly. The defective phones are not limited to any one region, so customers all over the world could experience this issue. Niklas Savander, Nokia's executive vice president, responded to the problem in a… Read More

A woman in San Francisco has filed a class action lawsuit against Apple, claiming that the liquid contact indicators (LCI) – that void the warranties of iPhones when activated – are faulty and makes the promised warranty fraudulent. In a class action suit, Charlene Gallion claims that the company refused to properly honor the warranty on her iPhone. After having the Apple phone for six months, Gallion took it back to the Apple Store… Read More

After committing to dispense hundreds of dollars for a television, laptop or other high-dollar electronic device, the last thing most of us want to hear is a retail cashier hitting us up for another few hundred to buy an extended warranty. “No. No thanks. I’m good.” Most of us dispatch it in a heartbeat. But have you ever wondered whether you’re setting yourself up for a disaster? Good news: You’re not. Here’s why you should pass on extended… Read More

I was reading coverage of a recent Steve Ballmer talk, in which he recommended that Apple separate its hardware and the software businesses, much as Microsoft did with Windows if Apple wants to gain dominant market share. This is an interesting suggestion, and I think one that would be fun to explore for a number of reasons. Two of the biggest software players in the phone market (Google and Microsoft) are going down this separation… Read More

Apparently overwhelmed by the spirit of the end-of-year holiday season, Microsoft announced today that it is extending the warranty on its Xbox 360 video game consoles from 90 days to one year from the date of purchase. The change applies to Xbox 360 systems purchased in the U.S. and Canada—customers in the rest of the world were already receiving one year warranties on the systems. “Customer satisfaction is a central focus and… Read More

Quote from the article at Steve's Digi-Cams: “The EOS Digital Rebel measures 5.6 x 3.9 x 2.9 inches and weighs just 19.7 oz. (body only). It will be available at authorized retailers in September with a suggested list price of $999 which includes the EF-S 18