Comments on: Why Your Next Printer Won’t be a Dell

By: Dave Hooyer

Dave Hooyer — Thu, 31 Jul 2008 19:25:21 +0000

I have a Dell 966…it will print fine with the refilled cartridge. A message pops up that basically says the cartridge is low, but the software print display on the computer gives you the option to tell the computer to ignore that message for now and the future. You will still have the “low ink” message but the printer will print anyway. If it is indeed a Lexmark printer, would be nice to find if there is a Lexmark cartridge that would work.

By: curt

curt — Tue, 15 Jul 2008 14:37:34 +0000

Found my solution to the Dell 966 AIO ink prices…Samsung ML-2851-ND laser jet!!

By: Clive

Clive — Mon, 30 Jun 2008 04:26:47 +0000

Must agree with Donald who posted in February.

Instead of just bashing the Dell who make products to a price rather than a quality, can anyone come up with a solution to getting reasonable cost printer cartridges or a comparison table of cartridges that will fit Dell printers. That would be a better use of this forum.

By: Karen

Karen — Sat, 28 Jun 2008 08:29:37 +0000

Went low on color ink in my 924. Thought I had an extra but didn't. They bundle the ink in such a way that I had to buy black even though I have 3 already. If you don't buy the bundle, they are really, really expensive. Tried to use a refill done at the store (office max) and one from the shelf and the machine doesn't recognize either one. I am saving up to buy a new printer.

By: Ken

Ken — Sun, 08 Jun 2008 07:01:58 +0000

I have a 6 month old Dell photo 966 All in one printer/fax/scanner. I had an issue with the Window's Vista mail program and Microsoft had to do a “clean repair”. When I went to reinstall the printer after with the disk it won't load the drivers. Dell can't figure it out, and neither can Microsoft. GET THIS! Dell's solution, “GIVE THE PRINTER TO SOMEONE ELSE AND BUY A DIFFERENT ONE!” I swear! Either that or Uninstall and reinstall the operating system completely.(not a repair like was done a week ago. Making sure to back up any important information. (it wouldn't be saved on my computer if it wasn't important.) Then install the printer drivers BEFORE I upload any 3rd party software. Oh, that sounds easy. Just wipe the whole computer clean in order to install the printer. Makes sense to me…or throw this one out and spend another $400 on a new one. Hmmmm. Thanks Dell! Their reason for this was “Windows Vista has known compatability issues”. Well sinse I order everything from Dell, and they installed the Vista software, how is it my fault that it's not compatable???? Buy from anyone but DELL!!!!…and stear clear of VISTA!!!

By: Sewardsfolly

Sewardsfolly — Fri, 18 Apr 2008 07:27:41 +0000

I agree. Dell is not a printer MFG. I have a Dell 966 with wireless printing

There are four primary reasons not to purchase.

1. it is a lexmark, not dell
2. the set up utility is lacking and confusing
3. the bi-directional communications cause problems with wireless networking once you finally get it figured out
4. Ink is only avialable from Dell and Staples, Refilling is not realy an option cause even if you refill through an alternative vendor the cartrige has a serial number embeded and it only sees that cartridge as empty and it can not be reset.

By: Kelly

Kelly — Sun, 06 Apr 2008 20:19:47 +0000

I too had purchased the Dell 944 printer, and yes, tried the generic cartridge refill route. My PC now tells me the refill is unsupported and I cannot bypass the message. Another observation is that the cartridge does not hold a good deal of ink, costing yet more. To quote another dissatisfied buyer, “Buying a Dell printer when you have to order the cartridges online, is about as useful as buying a car that only accepts mail-order gas” I'll try for a fix in the meantime…

By: Donald

Donald — Thu, 14 Feb 2008 10:51:26 +0000

Well all I see here is a bunch of people bashing Dell but no one offering any answers. I happen to own an hp 7760, 932C, a450n (desktop) and a Compaq desktop. My Comjunk died 1 year and 3 days that?s right 3 days out of warranty and was told that I would have to pay for service! My 7760 came to me DOA from HP but was replaced 3 weeks latter. So before you all bash Dell remember HP is not any better when it comes to customer service. Now if Lexmark makes Dell?s printers I would think you should be able to take your Dell cartridge to someone that sells Lexmark cartridges and match them up. I just got a 924 only cost me 38.00 so i'll see if I can find a compatable Lexmark and let you all know.

By: Donald Davenport

Donald Davenport — Thu, 14 Feb 2008 10:51:26 +0000

Well all I see here is a bunch of people bashing Dell but no one offering any answers.
I happen to own an hp 7760, 932C, a450n (desktop) and a Compaq desktop. My Comjunk died 1 year and 3 days that?s right 3 days out of warranty and was told that I would have to pay for service! My 7760 came to me DOA from HP but was replaced 3 weeks latter. So before you all bash Dell remember HP is not any better when it comes to customer service. Now if Lexmark makes Dell?s printers I would think you should be able to take your Dell cartridge to someone that sells Lexmark cartridges and match them up.

By: JJ

JJ — Thu, 31 Jan 2008 12:53:00 +0000

Dell AIO A940 Black Ink wouln't print (I almost gave up and bought a new printer.) Here is the fix (for ours, so far - fingers crossed...)

Go to PRINT, PROPERTIES, PAPER SETUP, SPECIALTY PAPER, PHOTO/GLOSSY

Good Luck!