Skip to main content

Update: Netflix up and running after Saturday evening outages

netflix down july 2016 family lifestyle header
Image used with permission by copyright holder
Updated on 7-31-2016 by Lulu Chang: Around 11:30 p.m. ET Saturday, Netflix service appeared to be restored for most users, though some still reported problems. 

Netflix went down on Saturday.

Proving just how easy it is to throw much of the human race into a total and complete tailspin, the internet collectively freaked out over its inability to access the video streaming service. Because seriously, what else are we supposed to do on a Saturday night? Go out? Please.

During prime binge-watching hours, Netflix suddenly went black, greeting hordes of dismayed television fans everywhere with a message that read suggested that they were “having technical difficulties,” or “unable to process your request.” Neither one of these explanations, of course, have been sufficient to quell the growing complaints from Netflix users.

The issues appeared to be localized to Netflix users using the web player — Apple TV customers seem unaffected by this travesty. But it’s an international issue — Canada, Chile, Costa Rica, Switzerland, and New Zealand are all experiencing problems, as per Twitter. And Down Detector suggests that Argentina, Brazil, Norway, New Caledonia, and Nicaragua are also having problems.

In a statement issued via Twitter, the Netflix acknowledged, “We are aware that some customers are seeing errors when visiting Netflix’s website and we are working to solve this as quickly as possible.”

Netflix also tweeted, “We’ve confirmed the errors are limited to web browsers and will affect sign-ups. We’re working to fix this asap and will keep folks posted.”

And after three grueling hours, the problem was finally solved.

We're back! The issues on our website reported earlier have been fixed. We appreciate your patience and apologies for any inconvenience.

— Netflix CS (@Netflixhelps) July 31, 2016

To be fair, this certainly isn’t a common occurrence for Netflix. The last time an outage made headlines was back in November 2015. Of course, if this did happen any more frequently, we’d probably be dealing with a lot more distressed and disheveled denizens of the internet.

Check out some of these hilarious tweets tweets lamenting the situation for alternative entertainment if your Netflix is still giving you issues. And just hope and pray that the entirety of your weekend isn’t ruined by the Netflix apocalypse.

Editors' Recommendations

Lulu Chang
Former Digital Trends Contributor
Fascinated by the effects of technology on human interaction, Lulu believes that if her parents can use your new app…
3 Edgar Allan Poe horror movies to watch after Netflix’s Fall of the House of Usher
A man in red with a red face in The Masque of the Red Death.

Edgar Allan Poe is one of the creepiest, darkest authors in history, and in some ways, he invented the genre we now know as horror. In spite of his enormous influence, though, there have been fewer Poe adaptations than you might think.

With the arrival of Mike Flannagan's The Fall of the House of Usher on Netflix, we're getting one of the splashiest adaptations of a Poe work we've ever seen. Even so, this new series isn't the first time that Poe has been adapted. Here are three of the best movies based on the horror author's legendary work.
The Masque of the Red Death (1964)
The Masque of the Red Death - Vincent Price (1964) - Official Trailer

Read more
Netflix gears up to increase prices again, report claims
3D Netflix icon.

Netflix is planning to increase the cost of its ad-free tiers, a new report claims.

The subscription rates are expected to go up a few months after the actors' strike has been settled, according to sources who spoke to the Wall Street Journal. The higher rates will reportedly affect customers in the U.S. and Canada first before rolling out to other markets.

Read more
Netflix crackdown on password sharing boosts sign-ups
Neon light signage displaying the Netflix logo.

Netflix’s decision to crack down on password sharing is reaping rewards.

The video-streaming giant announced on Wednesday that it added 5.9 million paying accounts during the quarter ending June 30, taking its global subscriber base to just over 238 million members.

Read more