Specifications
Noise Cancelling (Active)YesConnection TypeWirelessWireless ConnectivityBluetoothTrue WirelessYesWater ResistantYesBuilt-In MicrophoneYes
Key Specs
Noise Cancelling (Active)YesConnection TypeWirelessWireless ConnectivityBluetoothTrue WirelessYesWater ResistantYesBuilt-In MicrophoneYesCarrying CaseYesHeadphone FitIn-EarBattery Life8 hoursBattery Charge Time2 hoursEar Tip Sizes IncludedExtra small, Small, Medium, Large
General
Product NameWF1000XM5 True Wireless Noise Cancelling EarbudsBrandSonyEar Tip Sizes IncludedExtra small, Small, Medium, LargeModel NumberWF1000XM5/BColorBlackColor CategoryBlack
Audio
Noise Cancelling (Active)YesSound IsolatingYes
Connectivity
Connection TypeWirelessWireless ConnectivityBluetoothTrue WirelessYesBluetooth Version5.3
Features
Water ResistantYesBuilt-In MicrophoneYesCarrying CaseYes
Design
Headphone FitIn-Ear
Power
RechargeableYesBattery Life8 hoursBattery Charge Time2 hoursCharging Accessory IncludedCable, Case
Dimension
Product Height3.46 inchesProduct Width3.68 inchesProduct Depth2.28 inchesProduct Weight0.4 pounds
Warranty
Manufacturer's Warranty - Parts1 yearManufacturer's Warranty - Labor1 year
Other
UPC027242925601
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best truly wireless noise-cancelling performance on the market1. With a specially designed driver unit, for wide frequency production, deep bass and clear vocals, these headphones are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists.
Noise Cancellation
The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. Real-time noise cancelling processing can be optimized to provide the best performance for your environment so you will hear a big difference, especially in airplanes or trains.¹
Astonishing sound quality
Enjoy richer, more detailed vocals thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience richer vocals and enhanced fine details.
Excellent call quality
Mute the outside world with Precise Voice Pickup Technology and advanced audio signal processing. The person on the other end of the call will hear your voice clearly, even when you are in noisy situations.
Small and beautifully designed
With an improved glossy texture and a more luxurious feel, these earbuds fit comfortably in your ears while keeping out external sounds.
Noise Cancellation technology
Exclusively developed by Sony, the Integrated Processor V2 unlocks the full potential of our HD Noise Cancelling Processor QN2e. The unique combination of technology controls the six microphones, across both ears, to deliver unprecedented noise cancelling quality.
Multipoint Connection
For smooth switching, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one.
Adjusts to the world around you
Adaptive Sound Control senses where you are and what you’re doing, then uses AI to change ambient sound settings for the ideal listening experience. Over time, it will learn your behavior, recognize locations you visit, and tailor the sound to suit your location.
Talk and only hear ambient sound
You can set Speak-to-Chat to pause the music as soon as you start speaking to someone, so you can hear just ambient sound and conduct a conversation – handy if you want to keep your headphones on or your hands are full.
Water resistant for everyday use
With an IPX4 resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music.
Designed with the environment in mind.
With Sony’s commitment to achieve a smaller footprint and help you enjoy the music you love, plastics are not used in the WF-1000XM5 packaging material (except for excluding coating and adhesives).
Listen all day, charge in minutes
You can enjoy up to 8 hours of charge on your headphones and store another up to 16 hours in the case for a total of up to 24 hours of listening every time you leave the house. And for your convenience, 3-minute quick charge will give you up to 60 minutes of play.
Designed for less distortion
Thanks to two new processors, the HD Noise Cancelling Processor QN2e and Integrated Processor V2, the WF-1000XM5 incorporates precision 24-bit audio processing and high- performance analogue amplification. The result is low distortion and crystal clear audio.
AI technology for precision sound
Using Edge-AI, DSEE Extreme upscales compressed digital music files in real-time, including those from popular streaming services.
Spatial sound with 360 Reality Audio
With 360 Reality Audio headphones and the Sony Headphones Connect app, an advanced personal optimization algorithm gives you an even greater sense of sound space, distance and height, allowing you to become even more immersed in the music.
Comfortable and secure
Our WF-1000XM5 earbuds feature a shape with an ergonomic design for a more stable fit. We’ve designed the WF-1000XM5 utilizing extensive ear-shape data collated since introducing the world’s first in-ear headphones in 1982.
A clear, stable Bluetooth signal
These earbuds utilize a powerful new Integrated Processor 2, which transmits a Bluetooth signal simultaneously to and from both ears, so you can enjoy a stable sound.
Always hear and be heard
A wind noise reduction structure and a mesh wrap in the microphone will minimize noise during calls so you can be heard clearly in windy conditions.
Feel a more stable fitting earbud
Noise Isolation Earbud Tips feature a unique polyurethane foam material which reduces noise in the high-frequency range. Soft and elastic, they maximize the contact area between the earbud tip and the ear canal, insulating your sound and reducing noise.
Find your headphones with Fast Pair
In one tap, the WF-1000XM5 enables quick, effortless Bluetooth pairing with your Android devices - you can even check to see where you last placed it.
¹As of April 20, 2023. Ambient noise reduction according to research by Sony Corporation, measured using JEITA-compliant guidelines for the top 10 brands (by market share) of truly wireless style of noise-cancelling headphones market.
What's Included
WF1000XM5 Earbuds
Charging Case
USB Cable
Noise Isolation Earbud tips
Warranty Card
Search
Q: QuestionWill the noise canceling silence the voices in my head???????(4 answers)
A: AnswerYou need to pass at least 100mA through your body for that.Answered by JimmyCrackcorn
Q: QuestionHello. Those it cancel the background noise when on call?(4 answers)
A: AnswerHi Dowan, Great question! Absolutely, yes. Thanks to an AI-based noise reduction algorithm based on Deep Neural Network (DNN) processing, and bone conduction sensors, your voice will come through clear and naturally, even in a noisy environment. And if you’re outdoors, the wind noise reduction structure will minimize any wind whooshes, so you always know you’ll be heard. And with Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise-reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise, increase accuracy and extract your voice clearly in various environments. The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. It contains two proprietary processors that cancel more external noise than ever, a new high-performance driver unit Dynamic Driver X, dual feedback microphones, and innovative Noise Isolation Earbud Tips for a more stable fit. Real-time noise-canceling processing can be optimized to provide the best performance for your environment. I hope this helps you, and thanks again for considering Sony! - RomeoAnswered by SonyListens
- A: AnswerHi Boots, We are really sorry if you are experiencing a power issue with your WF-1000XM5. This is certainly not the news we'd like to hear from you. Let's try to isolate and address this problem by following the troubleshooting steps below: Note: When the headset is not worn in your ears for about 15 minutes after being removed from the charging case, the headset turns off automatically. In this case, turn the headset on by tapping the touch sensor of the headset or by putting the headset into your ears. The headset units will also turn on when they are set into the charging case and then removed from the charging case. • Make sure the battery is fully charged. • You cannot turn on the headset when the headset is stored and being charged in the charging case. Remove the headset from the charging case to turn on. • Charge the charging case. • Set the headset units into the charging case, and close the charging case lid. You may be able to resolve some issues by setting the headset units into the charging case. • Clean the charging ports of the headset units and charging case, then set the headset units into the charging case and check the status of the indicator on the charging case. For details, visit the Help Guide of the WF-1000XM5 (can be found in Sony's support website and search for “Maintenance”. • The headset cannot be used during an automatic headset software update. Set the headset into the charging case and close the charging case lid, then wait for about 5 minutes. • Reset the headset. • Initialize the headset, and pair the headset and the device again. I hope this helps. Should you need more technical assistance/information, please email us at socialsupport@am.sony.com with the following details so we can better assist you. Name: BestBuy Username: Model Number: Issue: Telephone Number: We value you, and thank you for choosing Sony. Best regards, Romeo Sony Social Support
Answered by SonyListens
Q: QuestionCan you sleep with these in your ears as a side sleeper?(4 answers)
A: AnswerThey do protrude $rom your ear, so no.Answered by BBCPA
- A: AnswerYou can use them each independently.
Answered by JimmyD
Q: QuestionHow durable is the head band? Will it snap in the middle after prolong use?(3 answers)
A: AnswerI guess the answer could be either zero or infinity because it is nonexistent.Answered by JimmyCrackcorn
- A: AnswerI work with these on for 8-12 hours and generally speaking with no pain. Your ears may vary so experiment with the different ear tip sizes to find out what works or not. You can also try different brands of ear tips to see if perhaps the sizing they use is different to Sony's. I usually recommend Comply Foam tips.
Answered by TheBlackSkull
Q: QuestionWhat is the little bump on the top of left earbuds shell ?(4 answers)
A: AnswerTo differentiate between left and right without looking and for those whom are visually impaired.Answered by MelEricS
Sony - WF1000XM5 True Wireless Noise Cancelling Earbuds - Black
Shipping
Reviews
Rating 4.3 out of 5 stars with 1231 reviews
4.3Rating by feature
- 4.7Sound Quality
Rating 4.7 out of 5 stars
- 4.6Battery Life
Rating 4.6 out of 5 stars
- 4.6Connectivity
Rating 4.6 out of 5 stars
17 expert reviews
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 5 out of 5 stars
Very convenient with some good flexibility in use!
I have used the Bose QC ultra and enjoyed them but lost them and decided to give these a try. The sound quality feels more clear with vocals and the multi point is the best feature I didn't know I needed. I can watch YouTube on my Samsung phone and simply pause the video/music and start playing something on my iPad and it switches seamlessly. I am fairly new to wireless earbuds as I have mostly only used Sennheiser and beyerdynamic. These are so convenient to carry around and they have been very comfortable to me. I worry about them falling out more than the Bose but they have been pretty snug. The battery life is incredible. I have fallen asleep with these and have woken up 8 hours later with them still charged (Nothing playing with ANC on). this is a big advantage over the Bose. I feel like the ANC is not as good but it's really hard to tell. They are quite similar enough to me that it doesn't matter. Just a note on the apps between the two. The Bose app almost always fails to connect and requires re-pairing the buds or at least 20+ tries to get the app working to change settings or EQ but the Sony app works flawless and is always ready to go to make adjustments or EQ. The only issue I have had with these is the touch controls. I wish I could remap them to whatever I want but you can only set them between a couple of predefined profiles(Bose is the same if I am remembering right). Overall I am really enjoying the Sony XM5 buds
Posted by MelindaJ
Rated 5 out of 5 stars
Good upgrade from the XM4s
I had the WF-1000XM4s before the XM5s and I gotta say all the major flaws the XM4s had were solved with the XM5s. Notably, the smaller size of the buds make them more comfortable and reduce fatigue over a long period of time. I had major battery issues with the XM4s (that were apparently caused by a Sony software update, thanks Sony) but they seem to have overcome that issue. ANC has improved a bit but not much. Still love the sound from the Sony earphones over other brands I have tried, which is why I keep going back to them. As for a flaw of the XM5s, the ambient noise mode has too much of an unnatural sound for me to use it comfortably. I'd rather just take the earbuds off to converse with somebody. Also the price, my wallet didn't appreciate that. Side note, I bought a silicone case for them to prevent damage to the case as I've noticed they get scratched easily. Wireless charging works the same, highly recommend
Posted by Chrispy
Rated 5 out of 5 stars
The WF1000-xm5, Sony Sound Cancelling Earbuds
These have the best sound quality I have ever heard out of a pair of earbuds. The sound cancelling is amazing, the battery life is outstanding, and they don't falling out when you use the right earbud tip. They come with 4 and if I remember right medium is already on there and it goes all the way down to super small, and I was using those until I tried to clean them, the tips get very dirty as they are made out the same type of foam the ear plugs are made of, the will pull most of the earwax out of your ear. So cleaning them is a must, this however is very hard to do they are extremely easy to damage with finger nails, they fall apart in hydrogen peroxide or rubbing alcohol, use warm water and a cotton q-tip. There are some cheap replacement options on amazon. Now on to the sound quality and range, The biggest thing is the sound cancelling on these is out of the world because of the tips are designed to seal your ear completely so it is insane good, The highs are amazing and mediums are amazing, and the lows are great. The lows are diffidently the spot they lack in. The sony headphone app will help a lot with that so I highly recommend using it. The battery life is probably like 8 hours per charge, I could spend a whole day using them and they would not disconnect or anything. Pairing them to a pc is easy as long as pc or laptop has bluetooth just open the case and hit the pair button the back. I use them a lot when I drive to answer calls or just to listen to music. The call quality is lacking and makes it go to transparency mode automatically.
Posted by DannyMcC
