Specifications
Noise Cancelling (Active)YesSound ModeStereoConnection TypeWirelessWireless ConnectivityBluetooth, NFCTrue WirelessNoMaximum Wireless Range30 feet
Key Specs
Noise Cancelling (Active)YesSound ModeStereoConnection TypeWirelessWireless ConnectivityBluetooth, NFCTrue WirelessNoMaximum Wireless Range30 feetWater ResistantNoBuilt-In MicrophoneYesCarrying CaseYesMicrophone FeaturesNoise cancellingHeadphone FitOver-the-EarAdjustable HeadbandYesBattery Life30 hoursBattery Charge Time3 hoursWorks WithAmazon Alexa, Google Assistant, SiriVoice Assistant Built-inAmazon Alexa, Google Assistant
General
Product NameWH1000XM4 Wireless Noise-Cancelling Over-the-Ear HeadphonesBrandSonyModel NumberWH1000XM4/BColorBlackColor CategoryBlack
Audio
Noise Cancelling (Active)YesSound IsolatingYesEnvironmental Noise ControlYesMinimum Frequency Response4 hertzMaximum Frequency Response40 kilohertzIntegrated AmplifierNoVolume Limiting FunctionNoSound ModeStereoDriver Size40 millimeters
Connectivity
Connection TypeWirelessWireless ConnectivityBluetooth, NFCTrue WirelessNoBluetooth Version5.0Maximum Wireless Range30 feetNumber Of Devices Connectable Simultaneously2
Features
Water ResistantNoWaterproofNoBuilt-In MicrophoneYesCarrying CaseYesMicrophone FeaturesNoise cancellingControlsVolume, Track selection, Voice assistant, CallBody Metrics MeasuredNot ApplicableBone Conducting TechnologyNoLighting TypeNoneMaximum Talk Time30 hoursStand-By Time8 daysHigh Resolution AudioYes
Design
Headphone FitOver-the-EarAdjustable HeadbandYesFoldable DesignYes
Power
RechargeableYesBattery Life30 hoursBattery Charge Time3 hoursCharging Accessory IncludedCableCharging Interface(s)USB Type C
Compatibility
Works WithAmazon Alexa, Google Assistant, SiriVoice Assistant Built-inAmazon Alexa, Google Assistant
Dimension
Product Height9.94 inchesProduct Width3.03 inchesProduct Depth7.27 inchesProduct Weight0.56 pounds
Warranty
Manufacturer's Warranty - Parts1 yearManufacturer's Warranty - Labor90 Days
Other
UPC027242919419
Sony's intelligent noise-cancelling headphones with premium sound elevate your listening experience with the ability to personalize and control everything you hear. Get up to 30 hours of battery life with quick charging capabilities, enjoy an enhanced Smart Listening feature set, and carry conversations hands-free with speak-to-chat.
Active Noise Cancelation
Noise-canceling with Dual Noise Sensor technology
Battery Life
Up to 30-hour battery life with quick charging (10-minute charge for 5 hours of playback)
Premium Sound
Premium sound quality by DSEE Extreme technology
Touch Controls
Touch sensor controls to pause, play, skip tracks, control volume, activate your voice assistant, and answer phone calls
Speak-To-Chat
As soon as you speak to someone, Speak-to-Chat automatically stops the music and lets in ambient sound so you can conduct a conversation.
Multipoint Bluetooth connection
For total convenience, the WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time.
Adaptive Sound Control
Smart function that automatically detects what you’re up to – for example, walking, waiting, or traveling – then adjusts ambient sound settings to best suit the situation.
Clear hands-free calling
Superior call quality with precise voice pick up combines five built-in microphones with advanced audio signal for clear calls
Wearing Detection
A proximity sensor in the earcups can detect whether or not you’re wearing your headphones, pausing your content when you remove your headphones from your head and resuming playback when you put them back on.
Comfort
Updated design relieves pressure for long-lasting comfort
Edge-AI
Co-developed with Sony Music Studios Tokyo, DSEE Extreme™ (Digital Sound Enhancement Engine) upscales compressed digital music files in real time.
What's Included
Sony WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones
Carrying case
USB-C charging cable
Audio cable for wired connection
In-flight adapter
Search
- A: AnswerA few differences. 1.) Speak to Chat feature. When you talk, the headphones will automatically pause the music, so you can chat without touching any controls. 2.) They have improved the noise cancelling especially at high frequencies like human voices, great for office. 3.) 5 Microphones for better call quality. 4.) Slightly larger and deeper ear pads. 5.) Multipoint connection support. Can now connect to 2 devices at same time 6.) Bluetooth 5.0 support.
Answered by GadgetMan
- A: AnswerConsidering that the included charging cord is only 8 inches long, I suspect you cannot use them while listening to them. I went and got a longer cord and my suspicions were correct, they will not turn on when plugged into a charger. Ten minutes on a charger gives you five hours of listening time, so I don't think it is too much of an issue for most people.
Answered by pillboy
Q: QuestionHow long will they ship it?Because i am very excited to have this headphones(10 answers)
A: AnswerOrdered mine on August 6, 2020. Was told they would ship about a week later (August 14). Then I get an alert from Best Buy saying that the shipping was delayed. It says that if they can't ship it by Friday August 21, then I will be refunded! Funny how on their website they are still trapping people into buying these with the promise they will ship in 2 business days only to have their order delayed. Bait and switch! I have now ordered a pair from Target and will take the ones from Best Buy back as soon as they arrive. Why advertise that they would get here so fast when all you're going to do is delay everyone's order? So DO NOT expect these to ship to you fast. Better to try your luck with another retailer like Target or Amazon. The ones I got from Target will be here by Friday (August 21).Answered by Gamer
Q: QuestionWill I be able to use these for PS4 gaming and be able to talk to people in a party chat(4 answers)
A: AnswerI tested this just now with my XM4. They do NOT work with the PS4 via bluetooth. You'll get an error message saying "Bluetooth audio devices are not supported on the PS4" You can use them wired when connected to your DualShock 4 controller using the speaker cable but the microphone will NOT work. Only game audio.Answered by Anonymous
- A: AnswerI had the same issue with QC35 (none Bluetooth). Never did with QC35 2’s. I will say this the leatherette of fue Sony’s doesn’t seem as high quality as the leatherette of fue Bose 700’s. It just feels more plastic Iike, and it attracts oils from the face quite easily. As for durability, it’s early to tell, but I’ve never heard about Sony’s fraying (not with the M3’s). Stands to reason this is the same for rue M4’s.
Answered by elmeromero89
- A: AnswerNo, they are not sweat resistant. Sony does NOT cover damage caused by perspiration in their Limited Warranty. https://www.sony.com/electronics/support/res/manuals/4599/40e69626689f987e884c7569427d0ed8/45991062M.pdf (found under https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4#manuals) Under Sony's warranty it says: "This Limited Warranty does not cover products purchased from sources other than Sony or a Sony authorized dealer (including non-authorized online auctions), or issues due to:... (vii) contact with liquid, heat, humidity or perspiration, sand, smoke, or foreign materials" With that said, there are people that have no issues with sweat (even excessive sweat) while wearing them. So it's up to your discretion. But just be aware that Sony has covered their behinds if something goes wrong with your headphones since their exclusion of coverage is in writing. They won't replace it or service it for you for free.
Answered by Anonymous
- A: AnswerYeah, I am also having this issue. I am planning to exchange mine for another pair. I had the XM3s for 2 years and never had this issue (people report that this issue was also present with the XM3s), so I'm hoping it's bad luck with this pair.
Answered by Anonymouse
- A: AnswerHi Yasmin, thanks for inquiring about the headphones. Yes. You can plug the WH1000XM4 into your computer using the supplied headphone cord. Regards, Erin
Answered by SonyListens
Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
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Reviews
Rating 4.7 out of 5 stars with 10130 reviews
4.7Rating by feature
- 4.9Sound Quality
Rating 4.9 out of 5 stars
- 4.8Battery Life
Rating 4.8 out of 5 stars
- 4.8Connectivity
Rating 4.8 out of 5 stars
25 expert reviews
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 5 out of 5 stars
Tik tok made me buy it!
I’ve been on the hunt for the best work out headphones and when I tell you I’ve been running back and forth to Best Buy three times in the past two weeks. These are the best ones to purchase because of the research I did for the best recommended ones in the market after my last two attempts at finding “the one” mind you, I’m not an electronics person but I was looking to become physically healthy again and needed to find the right tools that will help me make it fun. I first purchased the Beats by Dre fit pro - I brought them to the gym and everything was fine at first but I noticed they hurt my ears because the buds that pop in are so thick and it always felt like it would fall out of my ears. After the second time in the gym, the right side completely stopped working and I had to return them. However, I did really like the noise cancelling feature and base in them. They weren’t waterproof as I had thought or they may have been defective. Fortunately I returned them and purchased the AirPod pros 3rd generation. I thought they would be better because I have an iPhone and the sound was great once you customize it but it would literally NOT fit in my ear/it kept popping out and I know I could’ve ordered these silicone tips to make them fit but it’s so inconvenient to have to carry two separate cases and pop the silicone on and off every time I use them. Plus, someone else said even with them on they still wouldn’t stay put. At my wits end, I looked on TikTok what everyone recommended and compared - I somehow landed on reviews for these Sony headphones and I’m glad I took a chance. I also recommend you look at the videos to get a more detailed review on them. I took them to the gym and they stayed put! Yes I also sweat on them because I was running and walking on the treadmill for 60 minutes straight and they are still working. They are easy to clean because the padding is a harder leather like material and they are soo soft! It’s like a cloud over my ears. I love that it also folds together, and is adjustable - it hugs your head nice and snug without giving you a headache. The noise cancellation on them is impeccable! I can barely hear anything else outside of them when I turn them on and I find the “touchscreen-like” controls on the side useful instead of having to tap a button and being unsure if they were pushed hard enough. It makes running on the treadmill so much easier as well as keeping them clean when my hands are sweaty. I love how I can swipe in different ways to move the controls (Up=louder/Down=lower volume/double tap=pause/swipe right&left two times skips songs or goes forward) and the most useful control is covering your ear over the headphone and it will disable the noise cancellation if someone/something needs your immediate attention. The battery life lasts so long. I was using them for an hour and they are still at full battery. It doesn’t take long to charge them either! I love that these headphones look aesthetically pleasing it comes in black and grey (I bought the grey because they also look beige/nude/neutral colored to me) it’s the right balance between not too skinny & not too bulky. They come with their own protective case and a bunch of extra things like a plug for an airplane, a wire if you want to connect it to your phone I think, and it’s charging cable. I recommend these headphones completely as I have also found out my supervisor has the same ones but in the color black which is awesome and makes me feel like I made the right choice. I definitely won’t be going back to Best Buy for a return on these. I recommend you always purchase the coverage on any headphones you buy so that you’re covered if you buy any that just don’t work for you. TLDR: -I’ve been back & forth trying to find the best headphones -Noise cancelling & touch screen like controls -Perfect for the gym especially on the treadmill -Cloud like cushion/Easy to clean/No headache -Long battery life/Short charge time -Great base and music -Comes with protective case and wires -Sleek & aesthetically pleasing neutral colors -Sweat proof -Always buy the care coverage so you can return them if it doesn’t work for you Yes they are a bit pricy but it is worth every penny. Some prefer this over the AirPod Max because of the case, quality, and it looks better overall. Mind you the AirPod Max is $400+
This review is from Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
Posted by PreciousS
Rated 5 out of 5 stars
Sony WH1000XM4 - A Sonic Masterpiece in Noise-Canc
I recently acquired the Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones in Silver, and I am utterly impressed with the audio quality, comfort, and advanced features that these headphones offer. First and foremost, the noise-canceling capability of the WH1000XM4 is nothing short of exceptional. It effortlessly drowns out ambient noise, creating a serene listening environment. Whether I'm on a noisy commute, working in a bustling coffee shop, or flying, the headphones effectively block out unwanted sound, allowing me to immerse myself fully in my music or podcasts. The sound quality itself is outstanding. The headphones deliver a rich, detailed audio experience with deep bass, clear mids, and crisp highs. The immersive soundstage makes every genre of music come alive, providing a truly enjoyable listening experience. The LDAC support ensures high-quality wireless audio streaming, maintaining the integrity of the audio even when listening via Bluetooth. Comfort is a key factor for me in choosing headphones, and the WH1000XM4 excels in this department. The plush ear cups and headband make extended listening sessions a breeze. The ergonomic design not only provides a secure fit but also contributes to effective noise isolation. I can wear these headphones for hours without any discomfort. The touch-sensitive controls on the ear cups add a touch of sophistication to the user experience. Adjusting volume, skipping tracks, and taking calls are all easily managed with intuitive gestures. The inclusion of sensors that automatically pause playback when the headphones are removed and resume when worn again is a thoughtful feature that enhances convenience. The battery life of the WH1000XM4 is impressive, offering hours of playback on a single charge. The quick charge feature is a lifesaver for those moments when you need a boost in a hurry. Sony's Headphones Connect app further enhances the WH1000XM4 experience. Customizable EQ settings, adaptive sound control, and firmware updates can all be conveniently managed through the app. In conclusion, the Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones in Silver are a true standout in the realm of premium headphones. With their unparalleled noise-canceling technology, superb audio quality, and luxurious comfort, they are an investment in a superior audio experience. If you're a music lover or frequent traveler, these headphones are an absolute must-have.
This review is from Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
Posted by LananhD
Rated 5 out of 5 stars
Definitely worth it!
I was wanting to buy these headphones for a while and I’m so happy I did. They are so amazing and I love the way they look especially the rose gold accents. The sound quality is also amazing I listen to a lot of metal/oldies and my favorite songs sound wayyyy better now. The battery life on them are also great they last quite a long time. It’s also super easy to connect and disconnect them. I mostly use these when I’m painting or cleaning so I have no issues with it slipping off my head. One of the biggest concern I have was if they hurt your ears and I’m happy to see that I can wear them for basically a whole day straight and not have any ear fatigue. Overall 100% recommend! ( my dog seems so like them too)
Posted by RosalindaZ